Whenever Outlook performs an involved task, it abruptly shuts down.
"Involved tasks" include things like archiving the folders, sending or
receiving many or large messages, and processing dense or many rules. Only
sometimes, an alert message will come up that states that a runtime error has
occurred. The details of that error are below. This originally was only
occurring on one of my computers, but now occurs on both of them.
So far, I have done the following:
- Scanned my computer for malware and found none
- Used the Inbox Repair Tool (C:\Program Files\Common
Files\System\MSMAPI\1033\SCANPST.EXE) to scan and repair my .pst files.
Errors that were found in the main (Outlook.pst) file were limited to
"!!Search folder invalid high-water-mark". In the archive file
(archive.pst), there were errors of "Contents Table ... row doesn't match
sub-object" and "BBT entry ... has different refcount in RBT",
- Even though it has never been a problem, I removed the Adobe PDFMaker
Add-in from the registry of Excel, Outlook, and Word
None of these has fixed the problem. Is there anything else absent of
reinstalling Outlook to try? Does this sound like an Outlook problem? A
..pst file corruption problem? A Windows Update problem? A Windows system
problem?
I use Outlook 2003 and run Windows XP (SP2 on one machine, SP3 the other).
Thanks,
Zakhary
--------------------- BEGIN ERROR ALERT ---------------------
Microsoft Visual C++ Runtime Library
Program: C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
--------------------- END ERROR ALERT ---------------------
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