Hello, I tried to send a message to a website "contact us" form. At the
end of the form I was asked to type in two words from a dialog box, matching
what I saw, then hit the continue button to send the message. I keep getting
a pop-up dialog box, I assume from Windows, telling me: ! category requires a
value. No attempts to redo the typing will keep me from getting the same
pop-up message. What can I do to send the message? I am running Windows XP.
Thanks.

confusion reigns wrote:
> Hello, I tried to send a message to a website "contact us" form. At the
> end of the form I was asked to type in two words from a dialog box, matching
> what I saw, then hit the continue button to send the message. I keep getting
> a pop-up dialog box, I assume from Windows, telling me: ! category requires a
> value. No attempts to redo the typing will keep me from getting the same
> pop-up message. What can I do to send the message? I am running Windows XP.
> Thanks.

You can try clearing your Internet cache and cookies and then revisit
the website and try again. Assuming that you are using Internet
Explorer 6,

- close IE
- go to Control Panel > Internet Options
- On the "General" tab, click the buttons for "Delete cookies" and
"Delete Files." It make take a couple of minutes before you can OK your
way out.
- Open IE and try again. If it still doesn't work, it's probably a
problem with the website.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

"confusion reigns" <confusion (E-Mail Removed)> wrote in
message news:B0475716-4A45-4C32-8D1C-(E-Mail Removed)...
> Hello, I tried to send a message to a website "contact us" form. At the
> end of the form I was asked to type in two words from a dialog box,
> matching
> what I saw, then hit the continue button to send the message. I keep
> getting
> a pop-up dialog box, I assume from Windows, telling me: ! category
> requires a
> value. No attempts to redo the typing will keep me from getting the same
> pop-up message. What can I do to send the message? I am running Windows
> XP.
> Thanks.

Try from another system. If it works, do some cleanup on your system.

If it doesn't work, this is very likely nothing to do with XP, but rather a
problem with the website code.

If you can't find another email address or phone number so you can send them
a message without their form, there's basically nothing you can do till
they realize nobody's contacting them and fix it.

HTH
-pk

confusion reigns wrote:
> Hello, I tried to send a message to a website "contact us" form. At
> the end of the form I was asked to type in two words from a dialog
> box, matching what I saw, then hit the continue button to send the
> message. I keep getting a pop-up dialog box, I assume from Windows,
> telling me: ! category requires a value. No attempts to redo the
> typing will keep me from getting the same pop-up message. What can I
> do to send the message? I am running Windows XP. Thanks.

The fault lies with the web site. They obviously don't want to hear from you
(or anyone else).

"HeyBub" wrote:

> confusion reigns wrote:
> > Hello, I tried to send a message to a website "contact us" form. At
> > the end of the form I was asked to type in two words from a dialog
> > box, matching what I saw, then hit the continue button to send the
> > message. I keep getting a pop-up dialog box, I assume from Windows,
> > telling me: ! category requires a value. No attempts to redo the
> > typing will keep me from getting the same pop-up message. What can I
> > do to send the message? I am running Windows XP. Thanks.
>
> The fault lies with the web site. They obviously don't want to hear from you
> (or anyone else).
>
>
>

"Lem" wrote:

> confusion reigns wrote:
> > Hello, I tried to send a message to a website "contact us" form. At the
> > end of the form I was asked to type in two words from a dialog box, matching
> > what I saw, then hit the continue button to send the message. I keep getting
> > a pop-up dialog box, I assume from Windows, telling me: ! category requires a
> > value. No attempts to redo the typing will keep me from getting the same
> > pop-up message. What can I do to send the message? I am running Windows XP.
> > Thanks.
>
> You can try clearing your Internet cache and cookies and then revisit
> the website and try again. Assuming that you are using Internet
> Explorer 6,
>
> - close IE
> - go to Control Panel > Internet Options
> - On the "General" tab, click the buttons for "Delete cookies" and
> "Delete Files." It make take a couple of minutes before you can OK your
> way out.
> - Open IE and try again. If it still doesn't work, it's probably a
> problem with the website.
>
> --
> Lem -- MS-MVP
>
> To the moon and back with 2K words of RAM and 36K words of ROM.
> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
> http://history.nasa.gov/afj/compessay.htm
> Thanks for your detailed response. The site is working tonight and the message went through so believe you were right. I've saved your reply in case this comes up in the future(and I"m sure it will). Appreciated your help so much.

"Patrick Keenan" wrote:

>
> "confusion reigns" <confusion (E-Mail Removed)> wrote in
> message news:B0475716-4A45-4C32-8D1C-(E-Mail Removed)...
> > Hello, I tried to send a message to a website "contact us" form. At the
> > end of the form I was asked to type in two words from a dialog box,
> > matching
> > what I saw, then hit the continue button to send the message. I keep
> > getting
> > a pop-up dialog box, I assume from Windows, telling me: ! category
> > requires a
> > value. No attempts to redo the typing will keep me from getting the same
> > pop-up message. What can I do to send the message? I am running Windows
> > XP.
> > Thanks.
>
> Try from another system. If it works, do some cleanup on your system.
>
> If it doesn't work, this is very likely nothing to do with XP, but rather a
> problem with the website code.
>
> If you can't find another email address or phone number so you can send them
> a message without their form, there's basically nothing you can do till
> they realize nobody's contacting them and fix it.
>
> HTH
> -pk
>
>
> I agree with you as their site is working tonight and the message went through after typing in the two words. I cannot phone anybody as I am deaf for all practical purposes and can only communicate with these folks via email. I appreciate you taking the time to offer constructive help. Thanks so much.

"confusion reigns" wrote:

>
>
> "HeyBub" wrote:
>
> > confusion reigns wrote:
> > > Hello, I tried to send a message to a website "contact us" form. At
> > > the end of the form I was asked to type in two words from a dialog
> > > box, matching what I saw, then hit the continue button to send the
> > > message. I keep getting a pop-up dialog box, I assume from Windows,
> > > telling me: ! category requires a value. No attempts to redo the
> > > typing will keep me from getting the same pop-up message. What can I
> > > do to send the message? I am running Windows XP. Thanks.
> >
> > The fault lies with the web site. They obviously don't want to hear from you
> > (or anyone else).
> >
> >
> > I believe you're right. The site is now working and the message went through. Very frustrating for a deaf person not to be able to communicate with a company through their website "contact us" email form and the darn thing not work!! I can only hope it will continue to work in the future should the need arise to contact them again. Thanks for taking the time to reply, it was helpful.