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Categorize emails is grayed out

 
 
CJ33414
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      6th Feb 2010
I'm using Outlook 2007, standalone (no Exchange Server). The categorize
option is grayed out for emails. Does this mean this is not possible when you
use OL stand-alone?
 
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Brian Tillman [MVP-Outlook]
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      8th Feb 2010

"CJ33414" <(E-Mail Removed)> wrote in message
news:97F1CE64-FE1D-48FC-82DD-(E-Mail Removed)...

> I'm using Outlook 2007, standalone (no Exchange Server). The categorize
> option is grayed out for emails. Does this mean this is not possible when
> you
> use OL stand-alone?


It's perfectly possible to add categories when using stand-alone Outlook. How
did you configure your mail profile? Did you migrate from an earlier version
of Outlook? If so, did you ugrade your PST to color categories?
--
Brian Tillman [MVP-Outlook]

 
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CJ33414
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      15th Feb 2010
Hi Brian,

No, it was not an upgrade. The only thing that's different about my Outlook
is that I changed the location of my PST file - it's in
C:\Users\xxxxx\Documents\My Business\Outlook Data. I use Vista Ultimate.

This whole time I've been assuming I couldn't categorize because I'm not
using Exchange Server! I'm so glad I came in here to check.

What can I try?

CJ

"Brian Tillman [MVP-Outlook]" wrote:

> "CJ33414" <(E-Mail Removed)> wrote in message
> news:97F1CE64-FE1D-48FC-82DD-(E-Mail Removed)...
>
> > I'm using Outlook 2007, standalone (no Exchange Server). The categorize
> > option is grayed out for emails. Does this mean this is not possible when
> > you
> > use OL stand-alone?

>
> It's perfectly possible to add categories when using stand-alone Outlook. How
> did you configure your mail profile? Did you migrate from an earlier version
> of Outlook? If so, did you ugrade your PST to color categories?
> --
> Brian Tillman [MVP-Outlook]
>
> .
>

 
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Brian Tillman [MVP-Outlook]
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Posts: n/a
 
      15th Feb 2010
"CJ33414" <(E-Mail Removed)> wrote in message
news:39AA720D-3825-4DA5-A62C-(E-Mail Removed)...

> No, it was not an upgrade. The only thing that's different about my Outlook
> is that I changed the location of my PST file - it's in
> C:\Users\xxxxx\Documents\My Business\Outlook Data. I use Vista Ultimate.
>
> This whole time I've been assuming I couldn't categorize because I'm not
> using Exchange Server! I'm so glad I came in here to check.


How did you relocate the PST?
--
Brian Tillman [MVP-Outlook]

 
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CJ33414
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      15th Feb 2010
I'm pretty sure I had followed these steps:

1. Make sure Outlook is closed
2. Go the the location of your pst-file
3. Copy it to the new location (D:\My Documents\My Outlook)
4. Rename the file in the old location to .old

Start Outlook; after a warning message it will prompt you to locate the
pst-file. Use the Browse button to direct it to the location you’ve set in
step 3

NOW - here's where I notice. I went into the default (original) Outlook
data folder
C:\Users\xxxx\AppData\Local\Microsoft\Outlook.

I notice that there are the following files:
Outlook.pst
Outlook.old

then also a .old file for each of my email accounts...

Not sure if any of this is relevant, but figured I'd tell you in case.

Any ideas what I could try/do?

CJ

"Brian Tillman [MVP-Outlook]" wrote:

> "CJ33414" <(E-Mail Removed)> wrote in message
> news:39AA720D-3825-4DA5-A62C-(E-Mail Removed)...
>
> > No, it was not an upgrade. The only thing that's different about my Outlook
> > is that I changed the location of my PST file - it's in
> > C:\Users\xxxxx\Documents\My Business\Outlook Data. I use Vista Ultimate.
> >
> > This whole time I've been assuming I couldn't categorize because I'm not
> > using Exchange Server! I'm so glad I came in here to check.

>
> How did you relocate the PST?
> --
> Brian Tillman [MVP-Outlook]
>
> .
>

 
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CJ33414
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      15th Feb 2010
Actually, I'm telling you there's a .pst file in the old location because
this seems odd to me - if I had renamed it to .old, as the instructions say,
it shouldn't be there. I'm thinking perhaps I thought I'd leave it as a
backup (obviously a gross misunderstanding of how .pst files would work -
that .pst file would now be very outdated and missing appointments, contacts,
etc., entered since I relocated the file, correct?)

"CJ33414" wrote:

> I'm pretty sure I had followed these steps:
>
> 1. Make sure Outlook is closed
> 2. Go the the location of your pst-file
> 3. Copy it to the new location (D:\My Documents\My Outlook)
> 4. Rename the file in the old location to .old
>
> Start Outlook; after a warning message it will prompt you to locate the
> pst-file. Use the Browse button to direct it to the location you’ve set in
> step 3
>
> NOW - here's where I notice. I went into the default (original) Outlook
> data folder
> C:\Users\xxxx\AppData\Local\Microsoft\Outlook.
>
> I notice that there are the following files:
> Outlook.pst
> Outlook.old
>
> then also a .old file for each of my email accounts...
>
> Not sure if any of this is relevant, but figured I'd tell you in case.
>
> Any ideas what I could try/do?
>
> CJ
>
> "Brian Tillman [MVP-Outlook]" wrote:
>
> > "CJ33414" <(E-Mail Removed)> wrote in message
> > news:39AA720D-3825-4DA5-A62C-(E-Mail Removed)...
> >
> > > No, it was not an upgrade. The only thing that's different about my Outlook
> > > is that I changed the location of my PST file - it's in
> > > C:\Users\xxxxx\Documents\My Business\Outlook Data. I use Vista Ultimate.
> > >
> > > This whole time I've been assuming I couldn't categorize because I'm not
> > > using Exchange Server! I'm so glad I came in here to check.

> >
> > How did you relocate the PST?
> > --
> > Brian Tillman [MVP-Outlook]
> >
> > .
> >

 
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Brian Tillman [MVP-Outlook]
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      16th Feb 2010
"CJ33414" <(E-Mail Removed)> wrote in message
news9AF3902-CF81-4B43-BC0D-(E-Mail Removed)...

> Actually, I'm telling you there's a .pst file in the old location because
> this seems odd to me - if I had renamed it to .old, as the instructions say,
> it shouldn't be there. I'm thinking perhaps I thought I'd leave it as a
> backup (obviously a gross misunderstanding of how .pst files would work -
> that .pst file would now be very outdated and missing appointments,
> contacts,
> etc., entered since I relocated the file, correct?)


What PST(s) does Outlook says it's using? I don't see where you answered the
question "did you upgrade your PST to color categories?".
--
Brian Tillman [MVP-Outlook]

 
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CJ33414
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      16th Feb 2010
Oh - that's because you asked me if I had upgraded from a previous version of
Outlook, and IF SO did I upgrade the pst...so when I saw the "if so" I
assumed the upgrade would only apply if I had upgraded from a previous
version of OL (I didn't).

I went into the Data Files tab and the default PST is

C:\Users\xxxx\Documents\My Business\Outlook Data File\Outlook.pst

(so it is the one I copied into the new location). Now for the format it
says Personal Folders File (97-2002). Does that mean I need to upgrade to
2007?

CJ

"Brian Tillman [MVP-Outlook]" wrote:

> "CJ33414" <(E-Mail Removed)> wrote in message
> news9AF3902-CF81-4B43-BC0D-(E-Mail Removed)...
>
> > Actually, I'm telling you there's a .pst file in the old location because
> > this seems odd to me - if I had renamed it to .old, as the instructions say,
> > it shouldn't be there. I'm thinking perhaps I thought I'd leave it as a
> > backup (obviously a gross misunderstanding of how .pst files would work -
> > that .pst file would now be very outdated and missing appointments,
> > contacts,
> > etc., entered since I relocated the file, correct?)

>
> What PST(s) does Outlook says it's using? I don't see where you answered the
> question "did you upgrade your PST to color categories?".
> --
> Brian Tillman [MVP-Outlook]
>
> .
>

 
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Brian Tillman [MVP-Outlook]
Guest
Posts: n/a
 
      16th Feb 2010
"CJ33414" <(E-Mail Removed)> wrote in message
news:8608406A-4048-4D6D-AEBA-(E-Mail Removed)...

> Oh - that's because you asked me if I had upgraded from a previous version
> of
> Outlook, and IF SO did I upgrade the pst...so when I saw the "if so" I
> assumed the upgrade would only apply if I had upgraded from a previous
> version of OL (I didn't).
>
> I went into the Data Files tab and the default PST is
>
> C:\Users\xxxx\Documents\My Business\Outlook Data File\Outlook.pst
>
> (so it is the one I copied into the new location). Now for the format it
> says Personal Folders File (97-2002). Does that mean I need to upgrade to
> 2007?


I think you would be wise to convert your PST to a Unicode PST. See this:
http://www.slipstick.com/outlook/ansi-to-unicode.asp
--
Brian Tillman [MVP-Outlook]

 
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CJ33414
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      17th Feb 2010
OK Brian, thank you.

Did this yesterday.

A couple of questions:

-I had to add each of my email accounts separately. The import function
added my tasks, calendar items, notes, etc., but not my 3 email accounts
(they're all IMAP, 2 of them are AOL, 1 is my private domain).

-I notice that the categorize option is ONLY available for the Inbox that is
under the Personal Folders structure. This option is still grayed out for
each of the email accounts (each has its own inbox/sent items folder and they
have their own folder hieararchy - none appear as a subfolder of the Personal
Folders structure). Is there a way to have one of my email accounts (or all,
but my priority would be the private domain one) use THAT inbox for mail
delivery so I can use the categorize function?

I realize I can have the sent items appear in the outlook's sent folder by
choosing that folder in the settings for the mail account.

CJ

"Brian Tillman [MVP-Outlook]" wrote:

> "CJ33414" <(E-Mail Removed)> wrote in message
> news:8608406A-4048-4D6D-AEBA-(E-Mail Removed)...
>
> > Oh - that's because you asked me if I had upgraded from a previous version
> > of
> > Outlook, and IF SO did I upgrade the pst...so when I saw the "if so" I
> > assumed the upgrade would only apply if I had upgraded from a previous
> > version of OL (I didn't).
> >
> > I went into the Data Files tab and the default PST is
> >
> > C:\Users\xxxx\Documents\My Business\Outlook Data File\Outlook.pst
> >
> > (so it is the one I copied into the new location). Now for the format it
> > says Personal Folders File (97-2002). Does that mean I need to upgrade to
> > 2007?

>
> I think you would be wise to convert your PST to a Unicode PST. See this:
> http://www.slipstick.com/outlook/ansi-to-unicode.asp
> --
> Brian Tillman [MVP-Outlook]
>
> .
>

 
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