I have a group of users that utilize a custom master category list with
Outlook 2003 on Windows XP computers. They have used categories to help them
track their work. With no known changes to any system or user involved, the
categories stopped showing on the emails. The mailbox sent from and to is the
same shared mailbox they each access as an additonal mailbox. Emails sent to
other boxes show the category, even though it does not show in the mailbox
generated from. They use a BCC line to receive the email back in the mailbox
stated in the From line. I had one of these emails BCC'd to me and the
category showed, yet in the sending mailbox it was not there on the received
message. Any ideas would be appreciated.
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Melody
IT Technician
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