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The case for displaying senders' real email addresses (with domain)

 
 
mike.usenet@notreally.com
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      14th Feb 2009
The emphasis on the use of the display name and the exclusion of the
"real" SMTP email address with the domain in Outlook is frustrating
and inefficient.

I join others who have indicated that they would really like an option
to show the real address in folders.

In come previous threads on this topic, Outlook "MVPs" sometimes
wonder why anyone would want this.

For the Outlook MVP's who don't understand why this is important,
let's review why displaying the address field column in form
"sender @domain.com" would be a good thing.

The display addresses alone are inconsistant. Sometimes the same
display name refers to different actual email addresses, frustrating
attempts to logically sort or group them.

When reviewing the contents of the junk mail folder before deleting,
the display addresses are pretty useless. This tedious process would
be a little easier if we could see the domain part of the email
address. It wouldn't be perfect, but it would be one way to assist
users in the difficult task of managing junk mail. You would
certainly be more likely to spot email you really wanted. Here is an
example of a few names that appeared in my junk folder:

Jacob Davis
Jeffry Kane
Jenelle Thao
Jerry Kendall
Joa Kell
Joanna Belanger
Kara Tackett

This is what I SHOULD be able to see:

Jacob Davis bimse @ims.li
Jeffry Kane christopher @oceansintl.com
Jenelle Thao pfuuf6amdq @gloryroad.net
Jerry Kendall bfcme @fcm.ca
Joa Kell linna @mahle.com
Joanna Belanger andrew @vicusoft.com
Kara Tackett joseph @telebermuda.com

Why is this better? First, I can see that some of them are
from overseas and probably junk. Second, others have display names
that clearly do not match their email address and are probably bogus.
Third, it is easy to see that none of the domains belong to my
friends, family, or business associates.

This next part is really strange. Outlook has a junk mail feature
available when you right click a message in a folder: "Add Sender's
Domain (@example.com) to Safe Senders List". Trouble is, YOU CAN'T
SEE THE DOMAIN so you wouldn't know what you were doing!

If anyone knows how to add a column to the Outlook 2007 (without
exchange) folders that shows the email address (with domain), please
respond. Thanks!
 
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Russ Valentine [MVP-Outlook]
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      14th Feb 2009
The E-mail field always shows the full electronic address. It's the Email
Display As field that doesn't.
Did you add the Email field to a table view using field chooser?
--
Russ Valentine
[MVP-Outlook]
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> The emphasis on the use of the display name and the exclusion of the
> "real" SMTP email address with the domain in Outlook is frustrating
> and inefficient.
>
> I join others who have indicated that they would really like an option
> to show the real address in folders.
>
> In come previous threads on this topic, Outlook "MVPs" sometimes
> wonder why anyone would want this.
>
> For the Outlook MVP's who don't understand why this is important,
> let's review why displaying the address field column in form
> "sender @domain.com" would be a good thing.
>
> The display addresses alone are inconsistant. Sometimes the same
> display name refers to different actual email addresses, frustrating
> attempts to logically sort or group them.
>
> When reviewing the contents of the junk mail folder before deleting,
> the display addresses are pretty useless. This tedious process would
> be a little easier if we could see the domain part of the email
> address. It wouldn't be perfect, but it would be one way to assist
> users in the difficult task of managing junk mail. You would
> certainly be more likely to spot email you really wanted. Here is an
> example of a few names that appeared in my junk folder:
>
> Jacob Davis
> Jeffry Kane
> Jenelle Thao
> Jerry Kendall
> Joa Kell
> Joanna Belanger
> Kara Tackett
>
> This is what I SHOULD be able to see:
>
> Jacob Davis bimse @ims.li
> Jeffry Kane christopher @oceansintl.com
> Jenelle Thao pfuuf6amdq @gloryroad.net
> Jerry Kendall bfcme @fcm.ca
> Joa Kell linna @mahle.com
> Joanna Belanger andrew @vicusoft.com
> Kara Tackett joseph @telebermuda.com
>
> Why is this better? First, I can see that some of them are
> from overseas and probably junk. Second, others have display names
> that clearly do not match their email address and are probably bogus.
> Third, it is easy to see that none of the domains belong to my
> friends, family, or business associates.
>
> This next part is really strange. Outlook has a junk mail feature
> available when you right click a message in a folder: "Add Sender's
> Domain (@example.com) to Safe Senders List". Trouble is, YOU CAN'T
> SEE THE DOMAIN so you wouldn't know what you were doing!
>
> If anyone knows how to add a column to the Outlook 2007 (without
> exchange) folders that shows the email address (with domain), please
> respond. Thanks!


 
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mike.usenet@notreally.com
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Posts: n/a
 
      15th Feb 2009
This is very encouraging, Russ. Maybe I'm almost there.

It sounds exactly like I would have expected. I must be doing
something wrong, though. I have lots of fields in my field chooser
under different categories. Unfortunately, neither the "Email Display
As" nor the "E-mail" fields are among them.

The field I use to show the sender is called "From" and that is what
is giving the display name.

Here's how I get to the field chooser.

I right-click on the bar with the field names on top of the folder
table and select "Field Chooser" from the menu.

Can you tell me what I'm doing wrong?

Thanks

On Sat, 14 Feb 2009 15:50:58 -0500, "Russ Valentine [MVP-Outlook]"
<(E-Mail Removed)> wrote:

>The E-mail field always shows the full electronic address. It's the Email
>Display As field that doesn't.
>Did you add the Email field to a table view using field chooser?

 
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Russ Valentine [MVP-Outlook]
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Posts: n/a
 
      15th Feb 2009
R click any column header in any table view and select Field Chooser from
the Context menu.
It still seems to me as if you're expecting Outlook to choose a format for
the senders email address display. That, of course, is determined by the
sender and not the recipient.
--
Russ Valentine
[MVP-Outlook]
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> This is very encouraging, Russ. Maybe I'm almost there.
>
> It sounds exactly like I would have expected. I must be doing
> something wrong, though. I have lots of fields in my field chooser
> under different categories. Unfortunately, neither the "Email Display
> As" nor the "E-mail" fields are among them.
>
> The field I use to show the sender is called "From" and that is what
> is giving the display name.
>
> Here's how I get to the field chooser.
>
> I right-click on the bar with the field names on top of the folder
> table and select "Field Chooser" from the menu.
>
> Can you tell me what I'm doing wrong?
>
> Thanks
>
> On Sat, 14 Feb 2009 15:50:58 -0500, "Russ Valentine [MVP-Outlook]"
> <(E-Mail Removed)> wrote:
>
>>The E-mail field always shows the full electronic address. It's the Email
>>Display As field that doesn't.
>>Did you add the Email field to a table view using field chooser?


 
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mike.usenet@notreally.com
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Posts: n/a
 
      15th Feb 2009
Russ,

Please look at the original post again and read this one carefully. If
I wrote something that you do not understand, please let me know.

In my junk email folder example, I show the current email address
display and the desired real address display.

Some of the email I receive is sent by people who are less than honest
when they select their display email address. Perhaps you get some of
these too. So I want to display the (often bogus) display names, but
right next to them, I want to add a column that displays the email
address that includes the domain. Outlook has that information and
you can see it in other displays but not (as far as I've been able to
determine) in the table view of an email folder (like junk).

Now, you have told me twice that the answer to my question was to
field chooser. I have told you that in email folders, field chooser
does not appear to give me a choice for any other address for the
sender besides "From".

Did I not describe the issue clearly?

Are there other Outlook MVP's or other readers who can explain:

(1) The apparent disconnect between my description of the issue and
Russ Valentine's suggestions?

(2) A possible solution, (Either built-in, or commercial add-in)?

Thanks


On Sun, 15 Feb 2009 06:20:43 -0500, "Russ Valentine [MVP-Outlook]"
<(E-Mail Removed)> wrote:

>R click any column header in any table view and select Field Chooser from
>the Context menu.
>It still seems to me as if you're expecting Outlook to choose a format for
>the senders email address display. That, of course, is determined by the
>sender and not the recipient.

 
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Russ Valentine [MVP-Outlook]
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Posts: n/a
 
      15th Feb 2009
I think you just don't understand how email software works. The Email and
Email Display As fields you are trying to display are not message fields.
They are Contact fields. So you can display them for your Contacts.
Displaying the Sender's email address in a Table view is of no value even if
you could do so. Why do you remain convinced it is necessary? If you want to
know what the sender's address email address is, just look in the Internet
Header.
--
Russ Valentine
[MVP-Outlook]
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Russ,
>
> Please look at the original post again and read this one carefully. If
> I wrote something that you do not understand, please let me know.
>
> In my junk email folder example, I show the current email address
> display and the desired real address display.
>
> Some of the email I receive is sent by people who are less than honest
> when they select their display email address. Perhaps you get some of
> these too. So I want to display the (often bogus) display names, but
> right next to them, I want to add a column that displays the email
> address that includes the domain. Outlook has that information and
> you can see it in other displays but not (as far as I've been able to
> determine) in the table view of an email folder (like junk).
>
> Now, you have told me twice that the answer to my question was to
> field chooser. I have told you that in email folders, field chooser
> does not appear to give me a choice for any other address for the
> sender besides "From".
>
> Did I not describe the issue clearly?
>
> Are there other Outlook MVP's or other readers who can explain:
>
> (1) The apparent disconnect between my description of the issue and
> Russ Valentine's suggestions?
>
> (2) A possible solution, (Either built-in, or commercial add-in)?
>
> Thanks
>
>
> On Sun, 15 Feb 2009 06:20:43 -0500, "Russ Valentine [MVP-Outlook]"
> <(E-Mail Removed)> wrote:
>
>>R click any column header in any table view and select Field Chooser from
>>the Context menu.
>>It still seems to me as if you're expecting Outlook to choose a format for
>>the senders email address display. That, of course, is determined by the
>>sender and not the recipient.


 
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mike.usenet@notreally.com
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Posts: n/a
 
      15th Feb 2009
Russ,

Here are a few things that I do understand.

1. The "E-Mail" field is available in the contacts folder and in the
Field Chooser there.

2. You were absolutely incorrect to (twice) suggest that the E-Mail
field was available in email folders like the junk folder I
specifically asked about.

3. Since you remain unconvinced of a possible value in seeing what I
would like to see folder tables, you may not be the best person to
suggest a solution.

I renew my request to other MVP's and Outlook experts for possible
options to get the complete "From:" data in the header into Outlook's
folder table.

Russ, I appreciate your quick response, but I wish you had taken a
little more time to read what I wrote and I hope others who have
solutions are not disuaded from responding because they think you
actually helped.

On Sun, 15 Feb 2009 09:03:40 -0500, "Russ Valentine [MVP-Outlook]"
<(E-Mail Removed)> wrote:

>I think you just don't understand how email software works. The Email and
>Email Display As fields you are trying to display are not message fields.
>They are Contact fields. So you can display them for your Contacts.
>Displaying the Sender's email address in a Table view is of no value even if
>you could do so. Why do you remain convinced it is necessary? If you want to
>know what the sender's address email address is, just look in the Internet
>Header.

 
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Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
      15th Feb 2009
I suspect the problem is on your end, not mine. I have posted nothing that
is incorrect. The Email field is most certainly available in message
folders. Find it under "All Contact Fields." Add it to your Table view if
you wish. You will see that it is of no use.
You do me a disservice to suggest I didn't read your posts carefully.
Understanding them from a distance is another matter entirely. It is
impossible to know what misperceptions you have about how email clients work
that has lead you down this path. Nor have you made it clear what you are
trying to achieve that you can't do with Outlook. Is there some other email
client that does what you want that you could use as an example to
illuminate us?
One simple fact remains: A sender's email address format is controlled by
the sender. No email client can rearrange that format to your whim. If you
need to know the actual email address of the sender, examine the Internet
header of the message. --
Russ Valentine
[MVP-Outlook]
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Russ,
>
> Here are a few things that I do understand.
>
> 1. The "E-Mail" field is available in the contacts folder and in the
> Field Chooser there.
>
> 2. You were absolutely incorrect to (twice) suggest that the E-Mail
> field was available in email folders like the junk folder I
> specifically asked about.
>
> 3. Since you remain unconvinced of a possible value in seeing what I
> would like to see folder tables, you may not be the best person to
> suggest a solution.
>
> I renew my request to other MVP's and Outlook experts for possible
> options to get the complete "From:" data in the header into Outlook's
> folder table.
>
> Russ, I appreciate your quick response, but I wish you had taken a
> little more time to read what I wrote and I hope others who have
> solutions are not disuaded from responding because they think you
> actually helped.
>
> On Sun, 15 Feb 2009 09:03:40 -0500, "Russ Valentine [MVP-Outlook]"
> <(E-Mail Removed)> wrote:
>
>>I think you just don't understand how email software works. The Email and
>>Email Display As fields you are trying to display are not message fields.
>>They are Contact fields. So you can display them for your Contacts.
>>Displaying the Sender's email address in a Table view is of no value even
>>if
>>you could do so. Why do you remain convinced it is necessary? If you want
>>to
>>know what the sender's address email address is, just look in the Internet
>>Header.


 
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mike.usenet@notreally.com
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Posts: n/a
 
      16th Feb 2009
Russ,

In the Internet header of a junk email I received today is this line:

From: "Hollie Diamond" <caveatgf36 @paperwatches.com>

(There is no space before the @ sign. I put it there so Google Groups
would let it go...)

This is the only place in the header that Hollie's name is found.

So, what does the From field in Outlook contain? In the "From" column
of the Junk E-mail folder is the name "Hollie Diamond" (with no quote
marks)

You said that "no email client can rearrange that format". Well
Microsoft Outlook did just that. It REMOVED the second part of FROM
data when it populated the column it calls "From".

You suggested that if I wanted to see this I should look at the
Internet header. I know I can see this if I manually examine the
header information for each message. I just don't want to do that. It
is inconvient. I just want a way to see the COMPLETE "From" data in
the table.

I know that this data is user controlled and cannot be depended on to
be accurate. But it can still save time.

Look at this example. Who is Hollie Diamond? I don't know. Maybe it
is someone I should have remembered. But now, look at the COMPLETE
"From" data. Hollie's email address starts with "caveatgf36".

Guess what! It looks BOGUS. Any Hollie I know wouldn't use
caveatgf36 for an email address.

Also, it is clear that Hollie's domain (paperwatches.com) is not among
my business partners. So I can see that Hollie does not work for an
important client.

Now, I have HUNDREDS of these to look at and not a lot of time.
Wouldn't it be a little more convenient to see the COMPLETE "From"
data? (Not just data reformatted for my "whim").

Is this any clearer?

It is all right with me if you do not know if or how this could be
done. I just have a little problem with being told first that I could
do it with Field Chooser and then when it became clear that could
never work that I really don't want or need it anyway.

HELP MVPs! All I asked for was a way to add a column in message
folders that showed the contents of the From header data that
sometimes contains the sender's email address with domain.

Thanks
 
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mike.usenet@notreally.com
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Posts: n/a
 
      16th Feb 2009
Russ,

You asked for an example of an email client that does what I want (as
far as display of fields in a table is concerned)

PMMail 2000

Among the fields to chose from for the folder display are:

From Name
From E-Mail

I have attached a screen shot of the inbox.

Does this help?


On Sun, 15 Feb 2009 18:25:08 -0500, "Russ Valentine [MVP-Outlook]"
<(E-Mail Removed)> wrote:

>I suspect the problem is on your end, not mine. I have posted nothing that
>is incorrect. The Email field is most certainly available in message
>folders. Find it under "All Contact Fields." Add it to your Table view if
>you wish. You will see that it is of no use.
>You do me a disservice to suggest I didn't read your posts carefully.
>Understanding them from a distance is another matter entirely. It is
>impossible to know what misperceptions you have about how email clients work
>that has lead you down this path. Nor have you made it clear what you are
>trying to achieve that you can't do with Outlook. Is there some other email
>client that does what you want that you could use as an example to
>illuminate us?
>One simple fact remains: A sender's email address format is controlled by
>the sender. No email client can rearrange that format to your whim. If you
>need to know the actual email address of the sender, examine the Internet
>header of the message. --
>Russ Valentine
>[MVP-Outlook]
><(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> Russ,
>>
>> Here are a few things that I do understand.
>>
>> 1. The "E-Mail" field is available in the contacts folder and in the
>> Field Chooser there.
>>
>> 2. You were absolutely incorrect to (twice) suggest that the E-Mail
>> field was available in email folders like the junk folder I
>> specifically asked about.
>>
>> 3. Since you remain unconvinced of a possible value in seeing what I
>> would like to see folder tables, you may not be the best person to
>> suggest a solution.
>>
>> I renew my request to other MVP's and Outlook experts for possible
>> options to get the complete "From:" data in the header into Outlook's
>> folder table.
>>
>> Russ, I appreciate your quick response, but I wish you had taken a
>> little more time to read what I wrote and I hope others who have
>> solutions are not disuaded from responding because they think you
>> actually helped.
>>
>> On Sun, 15 Feb 2009 09:03:40 -0500, "Russ Valentine [MVP-Outlook]"
>> <(E-Mail Removed)> wrote:
>>
>>>I think you just don't understand how email software works. The Email and
>>>Email Display As fields you are trying to display are not message fields.
>>>They are Contact fields. So you can display them for your Contacts.
>>>Displaying the Sender's email address in a Table view is of no value even
>>>if
>>>you could do so. Why do you remain convinced it is necessary? If you want
>>>to
>>>know what the sender's address email address is, just look in the Internet
>>>Header.

 
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