Hi Folks;

I'm using Windows XP Pro (Service Pack 3) on my laptop and I have an
interesting problem. When I start up and type in my password it fails every
time (even though it's correct).

CAPS Lock is NOT on.

But, if I turn caps lock on and then off and then type in my password it
works fine.

The correct password is lowercase but unless I cycle the CAPS lock on and
then off I can't log-in. Does anyone know how to resolve this?

Dave Onex wrote:

> Hi Folks;
>
> I'm using Windows XP Pro (Service Pack 3) on my laptop and I have an
> interesting problem. When I start up and type in my password it fails
> every time (even though it's correct).
>
> CAPS Lock is NOT on.
>
> But, if I turn caps lock on and then off and then type in my password it
> works fine.
>
> The correct password is lowercase but unless I cycle the CAPS lock on and
> then off I can't log-in. Does anyone know how to resolve this?

What happens if you try with a different keyboard?

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Many ( not all ) computer BIOS setups have a setting for Num Lock.
Along with Malke's advice I'd check & see if your setup has Num Lock
enabled from BIOS.Having this enabled can sometimes cause certain
letter presses to be registered as numerals.

"Malke" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Dave Onex wrote:
>
>> Hi Folks;
>>
>> I'm using Windows XP Pro (Service Pack 3) on my laptop and I have an
>> interesting problem. When I start up and type in my password it fails
>> every time (even though it's correct).
>>
>> CAPS Lock is NOT on.
>>
>> But, if I turn caps lock on and then off and then type in my password it
>> works fine.
>>
>> The correct password is lowercase but unless I cycle the CAPS lock on and
>> then off I can't log-in. Does anyone know how to resolve this?
>
> What happens if you try with a different keyboard?
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!

R. McCarty <PcEngWork-NoSpam_@mindspring.com> wrote on Thu, 29 May 2008:

>Many ( not all ) computer BIOS setups have a setting for Num Lock.
>Along with Malke's advice I'd check & see if your setup has Num Lock
>enabled from BIOS.Having this enabled can sometimes cause certain
>letter presses to be registered as numerals.

The suggestion about NumLock is a good one, but it won't be in the BIOS;
XP ignores any NumLock setting there. Instead it stores the last state
of the key in the registry under:

HKEY_CURRENT_USER\Control Panel\Keyboard\InitialKeyboardIndicators
--
Nightowl

Thanks for updating the info.

"Nightowl" <owl@[127.0.0.1]> wrote in message
news:(E-Mail Removed)...
> R. McCarty <PcEngWork-NoSpam_@mindspring.com> wrote on Thu, 29 May 2008:
>
>>Many ( not all ) computer BIOS setups have a setting for Num Lock.
>>Along with Malke's advice I'd check & see if your setup has Num Lock
>>enabled from BIOS.Having this enabled can sometimes cause certain
>>letter presses to be registered as numerals.
>
> The suggestion about NumLock is a good one, but it won't be in the BIOS;
> XP ignores any NumLock setting there. Instead it stores the last state of
> the key in the registry under:
>
> HKEY_CURRENT_USER\Control Panel\Keyboard\InitialKeyboardIndicators
> --
> Nightowl

Thanks guys - you fixed it :-)

The problem was that NUMLOCK was turned on (in the O/S not in the BIOS).

I don't understand why that would cause the log-in to fail but there are
numbers in my password...

Best & Thanks!
Dave

"Dan K." <(E-Mail Removed)> wrote in message
news:483f4d9e$0$4080$(E-Mail Removed)...
>
> "Nightowl" <owl@[127.0.0.1]> wrote in message
> news:(E-Mail Removed)...
> > R. McCarty <PcEngWork-NoSpam_@mindspring.com> wrote on Thu, 29 May 2008:
> >
> >>Many ( not all ) computer BIOS setups have a setting for Num Lock.
> >>Along with Malke's advice I'd check & see if your setup has Num Lock
> >>enabled from BIOS.Having this enabled can sometimes cause certain
> >>letter presses to be registered as numerals.
> >
> > The suggestion about NumLock is a good one, but it won't be in the BIOS;
> > XP ignores any NumLock setting there. Instead it stores the last state
of
> > the key in the registry under:
> >
> > HKEY_CURRENT_USER\Control Panel\Keyboard\InitialKeyboardIndicators
> > --
> > Nightowl
>
> Learn something new everyday.. I never thought that the registry would
> overide the bios setting.. Thanks for the info.
>
> Dan K.
>
>

Dan K. wrote:

> "Nightowl" <owl@[127.0.0.1]> wrote in message
> news:(E-Mail Removed)...
>
>>R. McCarty <PcEngWork-NoSpam_@mindspring.com> wrote on Thu, 29 May 2008:
>>
>>
>>>Many ( not all ) computer BIOS setups have a setting for Num Lock.
>>>Along with Malke's advice I'd check & see if your setup has Num Lock
>>>enabled from BIOS.Having this enabled can sometimes cause certain
>>>letter presses to be registered as numerals.
>>
>>The suggestion about NumLock is a good one, but it won't be in the BIOS;
>>XP ignores any NumLock setting there. Instead it stores the last state of
>>the key in the registry under:
>>
>>HKEY_CURRENT_USER\Control Panel\Keyboard\InitialKeyboardIndicators
>>--
>>Nightowl
>
>
> Learn something new everyday.. I never thought that the registry would
> overide the bios setting.. Thanks for the info.
>
> Dan K.
>

It doesn't "override" it. The BIOS setting is merely a method to "set"
NumLock at POST time. After that anything can change it. The user or the
system.