Yes, Windows uses a "PlugNPlay" feature to install any needed device drivers.
Yes, the mouse might profit from the same fix. Remove the mouse driver too.
It's possible you own special drivers on CD or whatever, but you can use the
"Update driver" button in device manager in that event.
Replacing the drivers might not help, but it has a good chance.
--
helpful? click "Yes" button. Voting helps the web interface.
http://www.microsoft.com/windowsxp/e...lp_and_support
Mark L. Ferguson
"Pat P" wrote:
> Thanks for that. I will have a go but perhaps you could clarify for a
> simpleton! Does this advice apply to both the CD drive and the mouse? And
> how do I re-install the drivers - is that automatic?
> Sorry to be thick!
>
> "Mark L. Ferguson" wrote:
>
> > Reinstall the CD device driver with device manager.
> > Go to Start/Run, and type DEVMGMT.MSC , highlight the device, Action menu,
> > "Uninstall", then restart Windows, to find the device drivers again
> > automatically.
> > --
> > helpful? click "Yes" button. Voting helps the web interface.
> > http://www.microsoft.com/windowsxp/e...lp_and_support
> > Mark L. Ferguson
> >
> >
> >
> > "Pat P" wrote:
> >
> > > In the past I have saved documents to CD-R but yesterday I got a message
> > > "Windows encountered a problem when trying tocopy this file. What do you
> > > want Windows to do? Retry/Cancel"
> > > I have successfully copied the file and saved it on the hard drive so it
> > > seems to be a problem with the CD drive. Anyone got any ideas, please?
> > > Coincidentally (or maybe not) the right click on my wireless mouse has also
> > > ceased to function!
> > > Any help greatly appreciated.
> > >
