The "don't download pictures automatically in HTML e-mails" box is unchecked
in the Trusted zone and I still can't see them. this started happening out of
the blue. I've reinstalled the office suite and also unstalled SP2.

There is no need to disable this options and it is actually recommended to
leave this option on. Outlook will display an Infobar if it blocked any
images. If that Infobar is not being displayed, then you have a
configuration issue on your machine.

Which version of Windows and Internet Explorer are you using? I assume you
are using Outlook 2007?

Clear your Outlook Temp folder and see if that solves it;
http://www.howto-outlook.com/faq/securetemp.htm

If that doesn't solve it, verify the Cache variable. For details see;
http://www.msoutlook.info/question/403

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"mjm32759" <(E-Mail Removed)> wrote in message
news:1E3E2117-4070-459B-A59B-(E-Mail Removed)...
> The "don't download pictures automatically in HTML e-mails" box is
> unchecked
> in the Trusted zone and I still can't see them. this started happening out
> of
> the blue. I've reinstalled the office suite and also unstalled SP2.