Hello,

We try to use remote desktop install some softwares for our branch office
new computer. (Windows XP Pro w/SP2)

1. We joined the domain then restart.
2. We installed ISA 2006 client, Mcafee Antivirus, Office 2003,... then
restart.
3. We went to Microsoft Update site to update windows, after compelete
update then restart.
4. We can't use remote desktop any more.

How can we fix this problem?

Thanks

McAfee is the cause of your problem. It blocks the access to this PC for the
Remote Desktop access. McAfee is assuming that if Remote Desktop is trying to
access this PC, you have been infected by a virus / spyware.

McAfee is not recommended for any "office" set ups and also should not be ever
considered for any Windows PC. Too dammed large; Too dammed resource hog;
Too much trying to control your PCs even ignoring your configurations.

On 24/04/2008 Newbie <(E-Mail Removed)> wrote:
>Hello,
>
>We try to use remote desktop install some softwares for our branch office
>new computer. (Windows XP Pro w/SP2)
>
>1. We joined the domain then restart.
>2. We installed ISA 2006 client, Mcafee Antivirus, Office 2003,... then
>restart.
>3. We went to Microsoft Update site to update windows, after compelete
>update then restart.
>4. We can't use remote desktop any more.
>
>How can we fix this problem?
>
>Thanks

Hello,

Thanks for reply.

But we have 4 PCs in this office, the other 3 PCs didn't have this problem.
The other 3 PCs have same software, but didn't have the newest update.

Thanks


"smlunatick" wrote:

> McAfee is the cause of your problem. It blocks the access to this PC for the
> Remote Desktop access. McAfee is assuming that if Remote Desktop is trying to
> access this PC, you have been infected by a virus / spyware.
>
> McAfee is not recommended for any "office" set ups and also should not be ever
> considered for any Windows PC. Too dammed large; Too dammed resource hog;
> Too much trying to control your PCs even ignoring your configurations.
>
> On 24/04/2008 Newbie <(E-Mail Removed)> wrote:
> >Hello,
> >
> >We try to use remote desktop install some softwares for our branch office
> >new computer. (Windows XP Pro w/SP2)
> >
> >1. We joined the domain then restart.
> >2. We installed ISA 2006 client, Mcafee Antivirus, Office 2003,... then
> >restart.
> >3. We went to Microsoft Update site to update windows, after compelete
> >update then restart.
> >4. We can't use remote desktop any more.
> >
> >How can we fix this problem?
> >
> >Thanks
>

For the troubleshooting, start the computer with clean boot. Can you access
it remotely now?

Windows generalHow to run Windows OS with a clean boot · How to Run Windows
Safe Mode with Networking · How to setup DHCP for IP Phone How to sort
programs in Start ...
http://www.howtonetworking.com/Windo...owsgeneral.htm


Can't access Webex computer because of McAfee
http://www.chicagotech.net/netforums...pic.php?t=3814

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Newbie" <(E-Mail Removed)> wrote in message
news:527D82B7-C01F-4833-AB8D-(E-Mail Removed)...
> Hello,
>
> Thanks for reply.
>
> But we have 4 PCs in this office, the other 3 PCs didn't have this
> problem.
> The other 3 PCs have same software, but didn't have the newest update.
>
> Thanks
>
>
> "smlunatick" wrote:
>
>> McAfee is the cause of your problem. It blocks the access to this PC for
>> the
>> Remote Desktop access. McAfee is assuming that if Remote Desktop is
>> trying to
>> access this PC, you have been infected by a virus / spyware.
>>
>> McAfee is not recommended for any "office" set ups and also should not be
>> ever
>> considered for any Windows PC. Too dammed large; Too dammed resource
>> hog;
>> Too much trying to control your PCs even ignoring your configurations.
>>
>> On 24/04/2008 Newbie <(E-Mail Removed)> wrote:
>> >Hello,
>> >
>> >We try to use remote desktop install some softwares for our branch
>> >office
>> >new computer. (Windows XP Pro w/SP2)
>> >
>> >1. We joined the domain then restart.
>> >2. We installed ISA 2006 client, Mcafee Antivirus, Office 2003,... then
>> >restart.
>> >3. We went to Microsoft Update site to update windows, after compelete
>> >update then restart.
>> >4. We can't use remote desktop any more.
>> >
>> >How can we fix this problem?
>> >
>> >Thanks
>>