I went to help, remote assistance, invite someone to help you. Box pops up
saying my current system settings will not allow me to invite someone.

I ahve McAfee but am not using their firewall rather using windows firewall.
Turned off McAfee anyway AND windows firewall and I get the same message.

Also, I have XP not vista but when I clicked on XP help on this web site it
brought me to vista - real nice.

Did you allow Remote Assistance as an exception under the Windows Firewall?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"Help123456789" <(E-Mail Removed)> wrote in message
news:590710F3-5737-4EE7-B83B-(E-Mail Removed)...
>I went to help, remote assistance, invite someone to help you. Box pops up
> saying my current system settings will not allow me to invite someone.
>
> I ahve McAfee but am not using their firewall rather using windows
> firewall.
> Turned off McAfee anyway AND windows firewall and I get the same message.
>
> Also, I have XP not vista but when I clicked on XP help on this web site
> it
> brought me to vista - real nice.

"Andre Da Costa[ActiveWin]" wrote:

> Did you allow Remote Assistance as an exception under the Windows Firewall?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> "Help123456789" <(E-Mail Removed)> wrote in message
> news:590710F3-5737-4EE7-B83B-(E-Mail Removed)...
> >I went to help, remote assistance, invite someone to help you. Box pops up
> > saying my current system settings will not allow me to invite someone.
> >
> > I ahve McAfee but am not using their firewall rather using windows
> > firewall.
> > Turned off McAfee anyway AND windows firewall and I get the same message.
> >
> > Also, I have XP not vista but when I clicked on XP help on this web site
> > it
> > brought me to vista - real nice.
>
>
> Yes, remote assistance is checked.

Press Windows key + Pause Break
On the System Properties dialogue, select Remote (tab) under 'Remote
Assistance' make sure that 'Turn on Remote Assistance and allow invitation
to be sent from this computer' is checked > OK.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"Help123456789" <(E-Mail Removed)> wrote in message
news:FEDD5190-A700-4B6F-AA58-(E-Mail Removed)...
>
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> Did you allow Remote Assistance as an exception under the Windows
>> Firewall?
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
>> "Help123456789" <(E-Mail Removed)> wrote in
>> message
>> news:590710F3-5737-4EE7-B83B-(E-Mail Removed)...
>> >I went to help, remote assistance, invite someone to help you. Box pops
>> >up
>> > saying my current system settings will not allow me to invite someone.
>> >
>> > I ahve McAfee but am not using their firewall rather using windows
>> > firewall.
>> > Turned off McAfee anyway AND windows firewall and I get the same
>> > message.
>> >
>> > Also, I have XP not vista but when I clicked on XP help on this web
>> > site
>> > it
>> > brought me to vista - real nice.
>>
>>
>> Yes, remote assistance is checked.

Thanks. I checked that box but now the recipient cannot access my machine
for some reason. We have given up. Thanks for your help.

"Andre Da Costa[ActiveWin]" wrote:

> Press Windows key + Pause Break
> On the System Properties dialogue, select Remote (tab) under 'Remote
> Assistance' make sure that 'Turn on Remote Assistance and allow invitation
> to be sent from this computer' is checked > OK.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> "Help123456789" <(E-Mail Removed)> wrote in message
> news:FEDD5190-A700-4B6F-AA58-(E-Mail Removed)...
> >
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> Did you allow Remote Assistance as an exception under the Windows
> >> Firewall?
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> >> "Help123456789" <(E-Mail Removed)> wrote in
> >> message
> >> news:590710F3-5737-4EE7-B83B-(E-Mail Removed)...
> >> >I went to help, remote assistance, invite someone to help you. Box pops
> >> >up
> >> > saying my current system settings will not allow me to invite someone.
> >> >
> >> > I ahve McAfee but am not using their firewall rather using windows
> >> > firewall.
> >> > Turned off McAfee anyway AND windows firewall and I get the same
> >> > message.
> >> >
> >> > Also, I have XP not vista but when I clicked on XP help on this web
> >> > site
> >> > it
> >> > brought me to vista - real nice.
> >>
> >>
> >> Yes, remote assistance is checked.
>
>
>

Are the same settings applied on the other machine too?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"Help123456789" <(E-Mail Removed)> wrote in message
news:BE5D7BB0-C119-4406-9B20-(E-Mail Removed)...
>
> Thanks. I checked that box but now the recipient cannot access my machine
> for some reason. We have given up. Thanks for your help.
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> Press Windows key + Pause Break
>> On the System Properties dialogue, select Remote (tab) under 'Remote
>> Assistance' make sure that 'Turn on Remote Assistance and allow
>> invitation
>> to be sent from this computer' is checked > OK.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
>> "Help123456789" <(E-Mail Removed)> wrote in
>> message
>> news:FEDD5190-A700-4B6F-AA58-(E-Mail Removed)...
>> >
>> >
>> > "Andre Da Costa[ActiveWin]" wrote:
>> >
>> >> Did you allow Remote Assistance as an exception under the Windows
>> >> Firewall?
>> >> --
>> >> Andre
>> >> Blog: http://adacosta.spaces.live.com
>> >> My Vista Quickstart Guide:
>> >> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
>> >> "Help123456789" <(E-Mail Removed)> wrote in
>> >> message
>> >> news:590710F3-5737-4EE7-B83B-(E-Mail Removed)...
>> >> >I went to help, remote assistance, invite someone to help you. Box
>> >> >pops
>> >> >up
>> >> > saying my current system settings will not allow me to invite
>> >> > someone.
>> >> >
>> >> > I ahve McAfee but am not using their firewall rather using windows
>> >> > firewall.
>> >> > Turned off McAfee anyway AND windows firewall and I get the same
>> >> > message.
>> >> >
>> >> > Also, I have XP not vista but when I clicked on XP help on this web
>> >> > site
>> >> > it
>> >> > brought me to vista - real nice.
>> >>
>> >>
>> >> Yes, remote assistance is checked.
>>
>>
>>

I don't know. The other guy actually knows what he is doing so I'd guess so.
We were trying to fix major problems with Word. Amazing how trying to fix
one thing becomes so complicated. Thanks for your help.

"Andre Da Costa[ActiveWin]" wrote:

> Are the same settings applied on the other machine too?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> "Help123456789" <(E-Mail Removed)> wrote in message
> news:BE5D7BB0-C119-4406-9B20-(E-Mail Removed)...
> >
> > Thanks. I checked that box but now the recipient cannot access my machine
> > for some reason. We have given up. Thanks for your help.
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> Press Windows key + Pause Break
> >> On the System Properties dialogue, select Remote (tab) under 'Remote
> >> Assistance' make sure that 'Turn on Remote Assistance and allow
> >> invitation
> >> to be sent from this computer' is checked > OK.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> >> "Help123456789" <(E-Mail Removed)> wrote in
> >> message
> >> news:FEDD5190-A700-4B6F-AA58-(E-Mail Removed)...
> >> >
> >> >
> >> > "Andre Da Costa[ActiveWin]" wrote:
> >> >
> >> >> Did you allow Remote Assistance as an exception under the Windows
> >> >> Firewall?
> >> >> --
> >> >> Andre
> >> >> Blog: http://adacosta.spaces.live.com
> >> >> My Vista Quickstart Guide:
> >> >> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> >> >> "Help123456789" <(E-Mail Removed)> wrote in
> >> >> message
> >> >> news:590710F3-5737-4EE7-B83B-(E-Mail Removed)...
> >> >> >I went to help, remote assistance, invite someone to help you. Box
> >> >> >pops
> >> >> >up
> >> >> > saying my current system settings will not allow me to invite
> >> >> > someone.
> >> >> >
> >> >> > I ahve McAfee but am not using their firewall rather using windows
> >> >> > firewall.
> >> >> > Turned off McAfee anyway AND windows firewall and I get the same
> >> >> > message.
> >> >> >
> >> >> > Also, I have XP not vista but when I clicked on XP help on this web
> >> >> > site
> >> >> > it
> >> >> > brought me to vista - real nice.
> >> >>
> >> >>
> >> >> Yes, remote assistance is checked.
> >>
> >>
> >>
>
>
>