Sometime ago I purchased a Toshiba DVD-ROM (model SD-
R1002). It came with Easy CD Creator 4 Standard Version
(originally produced by adaptec, now supported by Roxio)
bundled with it, which I installed on my computer. I
recently upgraded my computer with Windows XP and decided
to uninstall the Easy CD Creator software. Now neither
of my CD ROMs will function. From the device manager, I
get the following message: "Windows cannot load the
device driver for this hardware. The driver may be
corrupted or missing. (Code 39)". I have tried
uninstalling the CD ROM's and reinstalling them without
success. I also downloaded and
ran "DriveFixEZ_Uninstalled" from Roxio without any luck.
Can someone provide guidance to get my CD ROM's working
again?

Steve, check here
http://support.microsoft.com/default.aspx?scid=kb;[LN];314060
"Steve" <(E-Mail Removed)> wrote in message
news:07a601c3d4ce$766ef300$(E-Mail Removed)...
> Sometime ago I purchased a Toshiba DVD-ROM (model SD-
> R1002). It came with Easy CD Creator 4 Standard Version
> (originally produced by adaptec, now supported by Roxio)
> bundled with it, which I installed on my computer. I
> recently upgraded my computer with Windows XP and decided
> to uninstall the Easy CD Creator software. Now neither
> of my CD ROMs will function. From the device manager, I
> get the following message: "Windows cannot load the
> device driver for this hardware. The driver may be
> corrupted or missing. (Code 39)". I have tried
> uninstalling the CD ROM's and reinstalling them without
> success. I also downloaded and
> ran "DriveFixEZ_Uninstalled" from Roxio without any luck.
> Can someone provide guidance to get my CD ROM's working
> again?
>