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Can't upgrade from Business to Ultimate

 
 
M Skabialka
Guest
Posts: n/a
 
      15th Apr 2008
A couple of months ago I assembled a new PC and put Windows Vsta Business on
it. I started adding other applications and moving my files then was given
a copy of Vista Ultimate. I tried to do an upgrade from Business to
Ultimate but after about 10 minutes received a very generic message
basically saying that the upgrade couldn't continue for no particular reason
and when I hit OK it undid the changes and I was back where I started. I
ran Windows Update, and checked that my sytem had the required specs
(everything was above 5.0 except the video card was only rated 3.8 which is
OK, I don't do gaming). I tried the upgrade a couple of times to no avail.
I would have tried in safe mode but the only option was to do a clean
install. I would rather not do a clean install as I have personalized
everything.
How can I find out what caused the upgrade failure so I can fix that problem
and continue with the install?
Mich


 
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Mick Murphy
Guest
Posts: n/a
 
      15th Apr 2008
You don't give enough info.
If you were trying to upgrade 32bit to 64bit, it won't do it!
--
Mick Murphy - Qld - Australia


"M Skabialka" wrote:

> A couple of months ago I assembled a new PC and put Windows Vsta Business on
> it. I started adding other applications and moving my files then was given
> a copy of Vista Ultimate. I tried to do an upgrade from Business to
> Ultimate but after about 10 minutes received a very generic message
> basically saying that the upgrade couldn't continue for no particular reason
> and when I hit OK it undid the changes and I was back where I started. I
> ran Windows Update, and checked that my sytem had the required specs
> (everything was above 5.0 except the video card was only rated 3.8 which is
> OK, I don't do gaming). I tried the upgrade a couple of times to no avail.
> I would have tried in safe mode but the only option was to do a clean
> install. I would rather not do a clean install as I have personalized
> everything.
> How can I find out what caused the upgrade failure so I can fix that problem
> and continue with the install?
> Mich
>
>
>

 
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Darrell Gorter[MSFT]
Guest
Posts: n/a
 
      16th Apr 2008
Hello,
Search the machine for a setupact.log file.
use this article to locate:
927521 Windows Vista setup log file locations
http://support.microsoft.com/default...b;EN-US;927521

The reason should be in this log file.

Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|> Thread-Topic: Can't upgrade from Business to Ultimate
|> thread-index: AcifO88Ug8L0VdizQS+D6sb0fiChYg==
|> X-WBNR-Posting-Host: 121.50.197.191
|> From: =?Utf-8?B?TWljayBNdXJwaHk=?= <(E-Mail Removed)>
|> References: <#(E-Mail Removed)>
|> Subject: RE: Can't upgrade from Business to Ultimate
|> Date: Tue, 15 Apr 2008 14:01:00 -0700
|> Lines: 26
|> Message-ID: <(E-Mail Removed)>
|> MIME-Version: 1.0
|> Content-Type: text/plain;
|> charset="Utf-8"
|> Content-Transfer-Encoding: 7bit
|> X-Newsreader: Microsoft CDO for Windows 2000
|> Content-Class: urn:content-classes:message
|> Importance: normal
|> Priority: normal
|> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
|> Newsgroups: microsoft.public.windows.vista.installation_setup
|> Path: TK2MSFTNGHUB02.phx.gbl
|> Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:38627
|> NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
|> X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
|>
|> You don't give enough info.
|> If you were trying to upgrade 32bit to 64bit, it won't do it!
|> --
|> Mick Murphy - Qld - Australia
|>
|>
|> "M Skabialka" wrote:
|>
|> > A couple of months ago I assembled a new PC and put Windows Vsta
Business on
|> > it. I started adding other applications and moving my files then was
given
|> > a copy of Vista Ultimate. I tried to do an upgrade from Business to
|> > Ultimate but after about 10 minutes received a very generic message
|> > basically saying that the upgrade couldn't continue for no particular
reason
|> > and when I hit OK it undid the changes and I was back where I started.
I
|> > ran Windows Update, and checked that my sytem had the required specs
|> > (everything was above 5.0 except the video card was only rated 3.8
which is
|> > OK, I don't do gaming). I tried the upgrade a couple of times to no
avail.
|> > I would have tried in safe mode but the only option was to do a clean
|> > install. I would rather not do a clean install as I have personalized
|> > everything.
|> > How can I find out what caused the upgrade failure so I can fix that
problem
|> > and continue with the install?
|> > Mich
|> >
|> >
|> >
|>

 
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Gary Mount
Guest
Posts: n/a
 
      16th Apr 2008
You can get your personal settings back by using the files and settings
transfer wizard before you install the new Vista.
You will have to reinstall your applications though.

"M Skabialka" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> A couple of months ago I assembled a new PC and put Windows Vsta Business
> on it. I started adding other applications and moving my files then was
> given a copy of Vista Ultimate. I tried to do an upgrade from Business to
> Ultimate but after about 10 minutes received a very generic message
> basically saying that the upgrade couldn't continue for no particular
> reason and when I hit OK it undid the changes and I was back where I
> started. I ran Windows Update, and checked that my sytem had the required
> specs (everything was above 5.0 except the video card was only rated 3.8
> which is OK, I don't do gaming). I tried the upgrade a couple of times to
> no avail. I would have tried in safe mode but the only option was to do a
> clean install. I would rather not do a clean install as I have
> personalized everything.
> How can I find out what caused the upgrade failure so I can fix that
> problem and continue with the install?
> Mich
>

 
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ronniepitt
Guest
Posts: n/a
 
      16th Apr 2008
I just ran into the same thing you were experiencing. This is how I was able
to go ahead and install the upgrade: When the upgrade disc asked me how I
wanted to install the O/S, I chose clean install instead of the upgrade. Of
course all my applications and settings went away and it stuck all the old
files in a folder named "Windows Old" but that fixed the problem. I went to
device manager after the upgrade to see what devices didn't get installed and
the only one that didn't was the Serial ATA controller for my Intel D975XBX2
motherboard. I'm assuming that driver was what was causing mine to crash just
as it was finishing up the upgrade in previous attempts. Hope this is helpful.

"M Skabialka" wrote:

> A couple of months ago I assembled a new PC and put Windows Vsta Business on
> it. I started adding other applications and moving my files then was given
> a copy of Vista Ultimate. I tried to do an upgrade from Business to
> Ultimate but after about 10 minutes received a very generic message
> basically saying that the upgrade couldn't continue for no particular reason
> and when I hit OK it undid the changes and I was back where I started. I
> ran Windows Update, and checked that my sytem had the required specs
> (everything was above 5.0 except the video card was only rated 3.8 which is
> OK, I don't do gaming). I tried the upgrade a couple of times to no avail.
> I would have tried in safe mode but the only option was to do a clean
> install. I would rather not do a clean install as I have personalized
> everything.
> How can I find out what caused the upgrade failure so I can fix that problem
> and continue with the install?
> Mich
>
>
>

 
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M Skabialka
Guest
Posts: n/a
 
      18th Apr 2008
The error message was: "Windows installation has encountered an error and
cannot continue".
This is the setup error log file contents:

2008-04-13 21:44:00, Error [0x080567] MIG
CUpgradeAgent::GetMigXmlIDs: XML parse error while loading script
oscomps.xml: class UnBCL::XmlException: hResult = 0x0, Line = 0, Position =
0; An invalid character was found in text content.
.. .
void __thiscall UnBCL::XmlDocument::Load(class UnBCL::String *)

2008-04-13 21:44:00, Error [0x0802fa] MIG MigStartUp caught
exception: class UnBCL::XmlException: hResult = 0x0, Line = 0, Position =
0; An invalid character was found in text content.
.. .
class UnBCL::ArrayList<class UnBCL::String *> *__thiscall
Mig::CUpgradeAgent::GetMigXmlIDs(void)
void __thiscall UnBCL::XmlDocument::Load(class UnBCL::String *)


Sure I could wipe the system and start over but what is the challenge in
that?
Both versions are 32 bit.
Mich

""Darrell Gorter[MSFT]"" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hello,
> Search the machine for a setupact.log file.
> use this article to locate:
> 927521 Windows Vista setup log file locations
> http://support.microsoft.com/default...b;EN-US;927521
>
> The reason should be in this log file.
>
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |> Thread-Topic: Can't upgrade from Business to Ultimate
> |> thread-index: AcifO88Ug8L0VdizQS+D6sb0fiChYg==
> |> X-WBNR-Posting-Host: 121.50.197.191
> |> From: =?Utf-8?B?TWljayBNdXJwaHk=?=
> <(E-Mail Removed)>
> |> References: <#(E-Mail Removed)>
> |> Subject: RE: Can't upgrade from Business to Ultimate
> |> Date: Tue, 15 Apr 2008 14:01:00 -0700
> |> Lines: 26
> |> Message-ID: <(E-Mail Removed)>
> |> MIME-Version: 1.0
> |> Content-Type: text/plain;
> |> charset="Utf-8"
> |> Content-Transfer-Encoding: 7bit
> |> X-Newsreader: Microsoft CDO for Windows 2000
> |> Content-Class: urn:content-classes:message
> |> Importance: normal
> |> Priority: normal
> |> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
> |> Newsgroups: microsoft.public.windows.vista.installation_setup
> |> Path: TK2MSFTNGHUB02.phx.gbl
> |> Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.installation_setup:38627
> |> NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
> |> X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> |>
> |> You don't give enough info.
> |> If you were trying to upgrade 32bit to 64bit, it won't do it!
> |> --
> |> Mick Murphy - Qld - Australia
> |>
> |>
> |> "M Skabialka" wrote:
> |>
> |> > A couple of months ago I assembled a new PC and put Windows Vsta
> Business on
> |> > it. I started adding other applications and moving my files then was
> given
> |> > a copy of Vista Ultimate. I tried to do an upgrade from Business to
> |> > Ultimate but after about 10 minutes received a very generic message
> |> > basically saying that the upgrade couldn't continue for no particular
> reason
> |> > and when I hit OK it undid the changes and I was back where I
> started.
> I
> |> > ran Windows Update, and checked that my sytem had the required specs
> |> > (everything was above 5.0 except the video card was only rated 3.8
> which is
> |> > OK, I don't do gaming). I tried the upgrade a couple of times to no
> avail.
> |> > I would have tried in safe mode but the only option was to do a clean
> |> > install. I would rather not do a clean install as I have
> personalized
> |> > everything.
> |> > How can I find out what caused the upgrade failure so I can fix that
> problem
> |> > and continue with the install?
> |> > Mich
> |> >
> |> >
> |> >
> |>
>



 
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Darrell Gorter[MSFT]
Guest
Posts: n/a
 
      18th Apr 2008
Hello,
The error indicates a problem within oscomps.xml, possibly corrupted text
in that file.
Or this could be an invalid entry in the one of the folder names under
c:\users
Check your folders under c:\users for any foldernames containing unusual
characters.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|> From: "M Skabialka" <(E-Mail Removed)>
|> References: <#(E-Mail Removed)>
<(E-Mail Removed)>
<(E-Mail Removed)>
|> Subject: Re: Can't upgrade from Business to Ultimate
|> Date: Fri, 18 Apr 2008 08:01:45 -0500
|> Lines: 105
|> X-Priority: 3
|> X-MSMail-Priority: Normal
|> X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
|> X-RFC2646: Format=Flowed; Original
|> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
|> Message-ID: <#(E-Mail Removed)>
|> Newsgroups: microsoft.public.windows.vista.installation_setup
|> NNTP-Posting-Host: vienna.vpn.drc.com 192.173.12.2
|> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
|> Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.installation_setup:38718
|> X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
|>
|> The error message was: "Windows installation has encountered an error
and
|> cannot continue".
|> This is the setup error log file contents:
|>
|> 2008-04-13 21:44:00, Error [0x080567] MIG
|> CUpgradeAgent::GetMigXmlIDs: XML parse error while loading script
|> oscomps.xml: class UnBCL::XmlException: hResult = 0x0, Line = 0,
Position =
|> 0; An invalid character was found in text content.
|> . .
|> void __thiscall UnBCL::XmlDocument::Load(class UnBCL::String *)
|>
|> 2008-04-13 21:44:00, Error [0x0802fa] MIG MigStartUp caught
|> exception: class UnBCL::XmlException: hResult = 0x0, Line = 0, Position
=
|> 0; An invalid character was found in text content.
|> . .
|> class UnBCL::ArrayList<class UnBCL::String *> *__thiscall
|> Mig::CUpgradeAgent::GetMigXmlIDs(void)
|> void __thiscall UnBCL::XmlDocument::Load(class UnBCL::String *)
|>
|>
|> Sure I could wipe the system and start over but what is the challenge in
|> that?
|> Both versions are 32 bit.
|> Mich
|>
|> ""Darrell Gorter[MSFT]"" <(E-Mail Removed)> wrote in
message
|> news:(E-Mail Removed)...
|> > Hello,
|> > Search the machine for a setupact.log file.
|> > use this article to locate:
|> > 927521 Windows Vista setup log file locations
|> > http://support.microsoft.com/default...b;EN-US;927521
|> >
|> > The reason should be in this log file.
|> >
|> > Thanks,
|> > Darrell Gorter[MSFT]
|> >
|> > This posting is provided "AS IS" with no warranties, and confers no
rights
|> > --------------------
|> > |> Thread-Topic: Can't upgrade from Business to Ultimate
|> > |> thread-index: AcifO88Ug8L0VdizQS+D6sb0fiChYg==
|> > |> X-WBNR-Posting-Host: 121.50.197.191
|> > |> From: =?Utf-8?B?TWljayBNdXJwaHk=?=
|> > <(E-Mail Removed)>
|> > |> References: <#(E-Mail Removed)>
|> > |> Subject: RE: Can't upgrade from Business to Ultimate
|> > |> Date: Tue, 15 Apr 2008 14:01:00 -0700
|> > |> Lines: 26
|> > |> Message-ID: <(E-Mail Removed)>
|> > |> MIME-Version: 1.0
|> > |> Content-Type: text/plain;
|> > |> charset="Utf-8"
|> > |> Content-Transfer-Encoding: 7bit
|> > |> X-Newsreader: Microsoft CDO for Windows 2000
|> > |> Content-Class: urn:content-classes:message
|> > |> Importance: normal
|> > |> Priority: normal
|> > |> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
|> > |> Newsgroups: microsoft.public.windows.vista.installation_setup
|> > |> Path: TK2MSFTNGHUB02.phx.gbl
|> > |> Xref: TK2MSFTNGHUB02.phx.gbl
|> > microsoft.public.windows.vista.installation_setup:38627
|> > |> NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
|> > |> X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
|> > |>
|> > |> You don't give enough info.
|> > |> If you were trying to upgrade 32bit to 64bit, it won't do it!
|> > |> --
|> > |> Mick Murphy - Qld - Australia
|> > |>
|> > |>
|> > |> "M Skabialka" wrote:
|> > |>
|> > |> > A couple of months ago I assembled a new PC and put Windows Vsta
|> > Business on
|> > |> > it. I started adding other applications and moving my files then
was
|> > given
|> > |> > a copy of Vista Ultimate. I tried to do an upgrade from Business
to
|> > |> > Ultimate but after about 10 minutes received a very generic
message
|> > |> > basically saying that the upgrade couldn't continue for no
particular
|> > reason
|> > |> > and when I hit OK it undid the changes and I was back where I
|> > started.
|> > I
|> > |> > ran Windows Update, and checked that my sytem had the required
specs
|> > |> > (everything was above 5.0 except the video card was only rated 3.8
|> > which is
|> > |> > OK, I don't do gaming). I tried the upgrade a couple of times to
no
|> > avail.
|> > |> > I would have tried in safe mode but the only option was to do a
clean
|> > |> > install. I would rather not do a clean install as I have
|> > personalized
|> > |> > everything.
|> > |> > How can I find out what caused the upgrade failure so I can fix
that
|> > problem
|> > |> > and continue with the install?
|> > |> > Mich
|> > |> >
|> > |> >
|> > |> >
|> > |>
|> >
|>
|>
|>

 
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M Skabialka
Guest
Posts: n/a
 
      23rd Apr 2008
I couldn't stand the suspense - I wiped the system and started over with no
problems. Good thing I hadn't transferred all of my files and folders yet
though!

""Darrell Gorter[MSFT]"" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hello,
> The error indicates a problem within oscomps.xml, possibly corrupted text
> in that file.
> Or this could be an invalid entry in the one of the folder names under
> c:\users
> Check your folders under c:\users for any foldernames containing unusual
> characters.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |> From: "M Skabialka" <(E-Mail Removed)>
> |> References: <#(E-Mail Removed)>
> <(E-Mail Removed)>
> <(E-Mail Removed)>
> |> Subject: Re: Can't upgrade from Business to Ultimate
> |> Date: Fri, 18 Apr 2008 08:01:45 -0500
> |> Lines: 105
> |> X-Priority: 3
> |> X-MSMail-Priority: Normal
> |> X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
> |> X-RFC2646: Format=Flowed; Original
> |> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
> |> Message-ID: <#(E-Mail Removed)>
> |> Newsgroups: microsoft.public.windows.vista.installation_setup
> |> NNTP-Posting-Host: vienna.vpn.drc.com 192.173.12.2
> |> Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> |> Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.windows.vista.installation_setup:38718
> |> X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> |>
> |> The error message was: "Windows installation has encountered an error
> and
> |> cannot continue".
> |> This is the setup error log file contents:
> |>
> |> 2008-04-13 21:44:00, Error [0x080567] MIG
> |> CUpgradeAgent::GetMigXmlIDs: XML parse error while loading script
> |> oscomps.xml: class UnBCL::XmlException: hResult = 0x0, Line = 0,
> Position =
> |> 0; An invalid character was found in text content.
> |> . .
> |> void __thiscall UnBCL::XmlDocument::Load(class UnBCL::String *)
> |>
> |> 2008-04-13 21:44:00, Error [0x0802fa] MIG MigStartUp caught
> |> exception: class UnBCL::XmlException: hResult = 0x0, Line = 0,
> Position
> =
> |> 0; An invalid character was found in text content.
> |> . .
> |> class UnBCL::ArrayList<class UnBCL::String *> *__thiscall
> |> Mig::CUpgradeAgent::GetMigXmlIDs(void)
> |> void __thiscall UnBCL::XmlDocument::Load(class UnBCL::String *)
> |>
> |>
> |> Sure I could wipe the system and start over but what is the challenge
> in
> |> that?
> |> Both versions are 32 bit.
> |> Mich
> |>
> |> ""Darrell Gorter[MSFT]"" <(E-Mail Removed)> wrote in
> message
> |> news:(E-Mail Removed)...
> |> > Hello,
> |> > Search the machine for a setupact.log file.
> |> > use this article to locate:
> |> > 927521 Windows Vista setup log file locations
> |> > http://support.microsoft.com/default...b;EN-US;927521
> |> >
> |> > The reason should be in this log file.
> |> >
> |> > Thanks,
> |> > Darrell Gorter[MSFT]
> |> >
> |> > This posting is provided "AS IS" with no warranties, and confers no
> rights
> |> > --------------------
> |> > |> Thread-Topic: Can't upgrade from Business to Ultimate
> |> > |> thread-index: AcifO88Ug8L0VdizQS+D6sb0fiChYg==
> |> > |> X-WBNR-Posting-Host: 121.50.197.191
> |> > |> From: =?Utf-8?B?TWljayBNdXJwaHk=?=
> |> > <(E-Mail Removed)>
> |> > |> References: <#(E-Mail Removed)>
> |> > |> Subject: RE: Can't upgrade from Business to Ultimate
> |> > |> Date: Tue, 15 Apr 2008 14:01:00 -0700
> |> > |> Lines: 26
> |> > |> Message-ID: <(E-Mail Removed)>
> |> > |> MIME-Version: 1.0
> |> > |> Content-Type: text/plain;
> |> > |> charset="Utf-8"
> |> > |> Content-Transfer-Encoding: 7bit
> |> > |> X-Newsreader: Microsoft CDO for Windows 2000
> |> > |> Content-Class: urn:content-classes:message
> |> > |> Importance: normal
> |> > |> Priority: normal
> |> > |> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
> |> > |> Newsgroups: microsoft.public.windows.vista.installation_setup
> |> > |> Path: TK2MSFTNGHUB02.phx.gbl
> |> > |> Xref: TK2MSFTNGHUB02.phx.gbl
> |> > microsoft.public.windows.vista.installation_setup:38627
> |> > |> NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
> |> > |> X-Tomcat-NG: microsoft.public.windows.vista.installation_setup
> |> > |>
> |> > |> You don't give enough info.
> |> > |> If you were trying to upgrade 32bit to 64bit, it won't do it!
> |> > |> --
> |> > |> Mick Murphy - Qld - Australia
> |> > |>
> |> > |>
> |> > |> "M Skabialka" wrote:
> |> > |>
> |> > |> > A couple of months ago I assembled a new PC and put Windows Vsta
> |> > Business on
> |> > |> > it. I started adding other applications and moving my files
> then
> was
> |> > given
> |> > |> > a copy of Vista Ultimate. I tried to do an upgrade from
> Business
> to
> |> > |> > Ultimate but after about 10 minutes received a very generic
> message
> |> > |> > basically saying that the upgrade couldn't continue for no
> particular
> |> > reason
> |> > |> > and when I hit OK it undid the changes and I was back where I
> |> > started.
> |> > I
> |> > |> > ran Windows Update, and checked that my sytem had the required
> specs
> |> > |> > (everything was above 5.0 except the video card was only rated
> 3.8
> |> > which is
> |> > |> > OK, I don't do gaming). I tried the upgrade a couple of times
> to
> no
> |> > avail.
> |> > |> > I would have tried in safe mode but the only option was to do a
> clean
> |> > |> > install. I would rather not do a clean install as I have
> |> > personalized
> |> > |> > everything.
> |> > |> > How can I find out what caused the upgrade failure so I can fix
> that
> |> > problem
> |> > |> > and continue with the install?
> |> > |> > Mich
> |> > |> >
> |> > |> >
> |> > |> >
> |> > |>
> |> >
> |>
> |>
> |>
>



 
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