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Can't update any programs

 
 
joanne__king@hotmail.com
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      24th Oct 2006
Suddenly I can't seem to use the update feature on any programs. I
tried my virus checker, MS automatic updates, and several other
programs. I either get a "socket error" message, a message saying am
not connected to the internet (I am) or it just hangs. This only
started a few days ago.

I have a PentiumD with Win XP media ed. and 2.0 GB memory.

I have checked for spyware and run the virus checkers and it is clear

 
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systemtek
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      24th Oct 2006
Check for errors in the event log related to this :

see : http://support.microsoft.com/kb/308427 if your unsure of how to
access the event log

post any errors you see that might be related to this.


(E-Mail Removed) wrote:
> Suddenly I can't seem to use the update feature on any programs. I
> tried my virus checker, MS automatic updates, and several other
> programs. I either get a "socket error" message, a message saying am
> not connected to the internet (I am) or it just hangs. This only
> started a few days ago.
>
> I have a PentiumD with Win XP media ed. and 2.0 GB memory.
>
> I have checked for spyware and run the virus checkers and it is clear


 
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joanne__king@hotmail.com
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      24th Oct 2006

systemtek wrote:
> Check for errors in the event log related to this :
>
> see : http://support.microsoft.com/kb/308427 if your unsure of how to
> access the event log
>
> post any errors you see that might be related to this.
>
>
> (E-Mail Removed) wrote:
> > Suddenly I can't seem to use the update feature on any programs. I
> > tried my virus checker, MS automatic updates, and several other
> > programs. I either get a "socket error" message, a message saying am
> > not connected to the internet (I am) or it just hangs. This only
> > started a few days ago.
> >
> > I have a PentiumD with Win XP media ed. and 2.0 GB memory.
> >
> > I have checked for spyware and run the virus checkers and it is clear


Recent errors are:

Several of these
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Description:
Faulting application vsmon.exe, version 6.5.737.0, faulting module
msvcrt.dll, version 7.0.2600.2180, fault address 0x000372e3.

One of these:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Description:
Faulting application watchdog.exe, version 3.0.0.0, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.

Several of these:
Event Type: Error
Event Source: ipnathlp
Event Category: None
Event ID: 30013
Description:
The DHCP allocator has disabled itself on IP address 192.168.1.40,
since the IP address is outside the 192.168.0.0/255.255.255.0 scope
from which addresses are being allocated to DHCP clients. To enable the
DHCP allocator on this IP address, please change the scope to include
the IP address, or change the IP address to fall within the scope.

plus a number complaining that various updates don't work

 
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Davy
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      25th Oct 2006
If broadband disconnect the main power lead for 2 or 3 minutes and
then try again, what you are doing here is rebooting the modem.

Socket error occurs on dial up when there is no dial tone. In both
case check the internet account settings, E-mail address etc etc and
check that your Firewall isn't set to block all.

Davy

 
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