Outback.dll, by default in C:\............\office\addins\ folder
David
"Jeff" <(E-Mail Removed)> wrote in message
news:052401c3d561$729383c0$(E-Mail Removed)...
> I am trying to upgrade my Outlook Backup program (an add-
> in from MS).
>
> When I try to install, it says I must uninstall the
> previous version - which it then tries to do. However,
> due to an error (mine), the previous files were deleted
> several months ago.
>
> I have used add/remove programs - which removed it from
> the installed list.
>
> I have tried to use Outlook to remove the add-in (it is
> not listed).
>
> I have done a file search for 'outbak' 'pfbackup' 'outlook
> backup' and removed all files with these names.
>
> I have done a regedit, removing every reference
> to 'outbak,' 'pfbackup,' and 'outlook backup.'
>
> Still I get the error message - with a twist. It tries to
> uninstall, then I get a message from Windows Installer
> that says "This action is only valid for products that
> are currently installed."
>
> Evidently I am missing at least one reference. Any ideas
> on how to make XP Pro realize the program is no longer
> installed??
>
> Thanks!
>
> JDH
>
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