I have two Dell Optiplex 745's with the core two duo's, only a couple of
months old. Night before last I had to reboot one of the machines which
resulted in it not being able to restart. Right after the Dell/post screen,
it would flash a 'invalid boot.ini' message, then hang with a message saying
the hal.dll file was missing or corrupt. The file was there. I expanded a
copy off of the Dell OS CD and got it to boot after going into safe mode a
couple of times, it finally rebuilt the hal.dll file again. The first time
it booted normally, I noticed that the resolution was off. I went to check
the display properties and it says 'default monitor' and doesn't say what
video adapter.

I went to dell.com and downloaded all of the latest drivers and installed
them including Intel chipset drivers and a bios update, none of which changed
anything.

This machine has an Intel Q965/963 video card in it. In device manager, it
displays two of these, one having an exclamation and saying it was
conflicting with another device. The actual message is "Cannot find enough
free resources that it can use. (Code 12)".

It also shows an ISAPNP Read Data Port under the system devices with an
exclamation point and saying that it too is in conflict with another device.
The actual message in device manager properties is "This device cannot start.
(Code 10)". Under its properties/status, it identifies it as an "Intel(R)
ICH8/ICH8R Family LPC Interface". It shows two I/O Ranges, the first one, in
conflict, is 0A79-0A79 and the second one, with no conflict is 0279-0279.
When I tried to adjust these setting manually, by clicking up/down arrows on
the I/O Range, it only displays the range listed originally, or a "?" above
or below it, so it won't give you any other i/o ranges to choose from (on
this or the video adapter).

My feeling is that this ISAPNP Read Data Port is conflicting with the video
adapter. You can disable these devices, but you can't uninstall them. I
tried uninstalling them, it says its doing it and that you must reboot, but
as soon as you reboot, they are all back in the same situation.

I spent several hours on the phone with Dell and they couldn't figure it
out, so I'm hoping one of the Windows Pro's here can help me solve this
issue. Please let me know if you have any questions or need other
information. I now have two of these machines with the exact same symptoms.

I'm surprised they didn't tell you to reinstall Windows, that's what
you might have to do. Start with a fresh install, may some system
files are corrupt.


Chuck
http://www.ebusinesswiz.com


dean.carrefour wrote:
> I have two Dell Optiplex 745's with the core two duo's, only a couple of
> months old. Night before last I had to reboot one of the machines which
> resulted in it not being able to restart. Right after the Dell/post screen,
> it would flash a 'invalid boot.ini' message, then hang with a message saying
> the hal.dll file was missing or corrupt. The file was there. I expanded a
> copy off of the Dell OS CD and got it to boot after going into safe mode a
> couple of times, it finally rebuilt the hal.dll file again. The first time
> it booted normally, I noticed that the resolution was off. I went to check
> the display properties and it says 'default monitor' and doesn't say what
> video adapter.
>
> I went to dell.com and downloaded all of the latest drivers and installed
> them including Intel chipset drivers and a bios update, none of which changed
> anything.
>
> This machine has an Intel Q965/963 video card in it. In device manager, it
> displays two of these, one having an exclamation and saying it was
> conflicting with another device. The actual message is "Cannot find enough
> free resources that it can use. (Code 12)".
>
> It also shows an ISAPNP Read Data Port under the system devices with an
> exclamation point and saying that it too is in conflict with another device.
> The actual message in device manager properties is "This device cannot start.
> (Code 10)". Under its properties/status, it identifies it as an "Intel(R)
> ICH8/ICH8R Family LPC Interface". It shows two I/O Ranges, the first one, in
> conflict, is 0A79-0A79 and the second one, with no conflict is 0279-0279.
> When I tried to adjust these setting manually, by clicking up/down arrows on
> the I/O Range, it only displays the range listed originally, or a "?" above
> or below it, so it won't give you any other i/o ranges to choose from (on
> this or the video adapter).
>
> My feeling is that this ISAPNP Read Data Port is conflicting with the video
> adapter. You can disable these devices, but you can't uninstall them. I
> tried uninstalling them, it says its doing it and that you must reboot, but
> as soon as you reboot, they are all back in the same situation.
>
> I spent several hours on the phone with Dell and they couldn't figure it
> out, so I'm hoping one of the Windows Pro's here can help me solve this
> issue. Please let me know if you have any questions or need other
> information. I now have two of these machines with the exact same symptoms.

Oh they did. I am hoping to not have to do that, one of these machines has a
BUNCH of applications installed and will be a real pain, so that is an
absolute last option.

I can't believe that Microsoft can't tell me how to fix this problem.



"Chuck" wrote:

> I'm surprised they didn't tell you to reinstall Windows, that's what
> you might have to do. Start with a fresh install, may some system
> files are corrupt.
>
>
> Chuck
> http://www.ebusinesswiz.com