Hi, Sue.
If you must reinstall WinXP, perhaps you can install ONLY WinXP, leaving
your installed applications and data intact. For instructions, see this
Microsoft KB article:
How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default...;en-us;q315341
IMMEDIATELY after reinstalling, get your firewall and antivirus working
again, THEN go online to Windows Update and get all the fixes. Even with
broadband, this will take an hour or two, in addition to the re-install
itself, so better set aside half a day!
(I've never run AVG - or any AV except Norton - so I can't comment on that.)
RC
--
R. C. White, CPA
San Marcos, TX
(E-Mail Removed)
Microsoft Windows MVP
"Suew" <(E-Mail Removed)> wrote in message
news:E8EDBEF6-2C75-40A7-AB2F-(E-Mail Removed)...
> HI ALl....... I have done all that was mentioned but the task manager
> part. I am very familiar with anti virus and firewalls all of which I have
> an they are updated. This somehow got in regardless. I do not like
> spywares to be honest. have had more problems than not with them. I
> completly re did my entire OS and had not had a problem til this virus
> came up in AVG..... Norton clened it and stop sign did too and also said
> if THEY Cleaned it AVG will just keep repeating it self as they are a
> lousy service.
> I just cant un install it and that is what is making me nuts... Also that
> I lost restore dates.
> thanks
> --
> Sue
>
>
> "mikey" wrote:
>
>> there are 2 parts to AVG. terminating the one that is in the TRAY will
>> not allow it to be uninstalled.
>> bring up the task manager and terminate the second part of avg, then it
>> might allow itself to be uninstalled.
>>
>> avgserv.exe is the name of the second part.
>>
>>
>>
>> (E-Mail Removed)
>>
>>
>>
>> "Suew" <(E-Mail Removed)> wrote in message
>> news:27D2A230-C9E1-47AE-83A9-(E-Mail Removed)...
>> Can anyone help me. It tells me I have a viurs , which the other 2
>> programs NORTON and STOP SIGN says it has been cleaned. Keep getting AVG
>> pop ups . I tried to unistall and get this error message
>> c/windows/system32/autoexec.net File not suitable for ms-dos and
>> microsoft windows.
>> HELP.... I think AVG causes more problems than note. AND I also cant
>> find a re-store date........ Never had that problem befoe either. I did
>> have the back door trogan, but all 3 cleaned it .. just AVG keeps saying
>> its back....
>> thanks
>> --
>> Sue