This a.m. I opened Word and chose Help-Detect & Repair and checked both
"Restore my shortcuts while repairing" and "Discard my customized settings
and restore default settings."

I have an awful feeling that that wiped out my Outlook 2003 which now won't
open. Whe I try to open it I get ""The operation failed due to an
installation problem. Restart Outlook and try again. If the problem persists,
please reinstall."

When I try either to do a Detect & Repair in Word or Excel or I try to fire
up the Office 2003 CD to reinstall I get a 1612 error message "The
installation source for this product is not available. Verify that the source
exists and that you can access it."

So I can't uninstall. Can't reinstall. Can't open Outlook (though Word &
Excel are fine).

Are you using the same installation disc you used to initially install
Office with?

--
Bill R MVP
"Ralph" <(E-Mail Removed)> wrote in message
news:A4F18916-E8F7-4DA6-89BB-(E-Mail Removed)...
> This a.m. I opened Word and chose Help-Detect & Repair and checked both
> "Restore my shortcuts while repairing" and "Discard my customized settings
> and restore default settings."
>
> I have an awful feeling that that wiped out my Outlook 2003 which now
> won't
> open. Whe I try to open it I get ""The operation failed due to an
> installation problem. Restart Outlook and try again. If the problem
> persists,
> please reinstall."
>
> When I try either to do a Detect & Repair in Word or Excel or I try to
> fire
> up the Office 2003 CD to reinstall I get a 1612 error message "The
> installation source for this product is not available. Verify that the
> source
> exists and that you can access it."
>
> So I can't uninstall. Can't reinstall. Can't open Outlook (though Word &
> Excel are fine).
>

Yes, I,m using the same disk. I'm just windering if there us a way to
uninstall without going through the Control Panel

"BillR [MVP]" wrote:

> Are you using the same installation disc you used to initially install
> Office with?
>
> --
> Bill R MVP
> "Ralph" <(E-Mail Removed)> wrote in message
> news:A4F18916-E8F7-4DA6-89BB-(E-Mail Removed)...
> > This a.m. I opened Word and chose Help-Detect & Repair and checked both
> > "Restore my shortcuts while repairing" and "Discard my customized settings
> > and restore default settings."
> >
> > I have an awful feeling that that wiped out my Outlook 2003 which now
> > won't
> > open. Whe I try to open it I get ""The operation failed due to an
> > installation problem. Restart Outlook and try again. If the problem
> > persists,
> > please reinstall."
> >
> > When I try either to do a Detect & Repair in Word or Excel or I try to
> > fire
> > up the Office 2003 CD to reinstall I get a 1612 error message "The
> > installation source for this product is not available. Verify that the
> > source
> > exists and that you can access it."
> >
> > So I can't uninstall. Can't reinstall. Can't open Outlook (though Word &
> > Excel are fine).
> >
>
>
>

I am struggling with exactly the same problem. I have used listool.exe to
try to get the installation source recognised to no avail. I notice that my
original CD no longer autoruns and I get the same error message when I run
setup.exe from the CD manually.

Any ideas how I get the program to re-install or get windows to recognise it?

John


"Ralph" wrote:

> This a.m. I opened Word and chose Help-Detect & Repair and checked both
> "Restore my shortcuts while repairing" and "Discard my customized settings
> and restore default settings."
>
> I have an awful feeling that that wiped out my Outlook 2003 which now won't
> open. Whe I try to open it I get ""The operation failed due to an
> installation problem. Restart Outlook and try again. If the problem persists,
> please reinstall."
>
> When I try either to do a Detect & Repair in Word or Excel or I try to fire
> up the Office 2003 CD to reinstall I get a 1612 error message "The
> installation source for this product is not available. Verify that the source
> exists and that you can access it."
>
> So I can't uninstall. Can't reinstall. Can't open Outlook (though Word &
> Excel are fine).
>