On my coworker's work computer with XP Pro, software updates cannot be
turned on. The entire automatic updates window is greyed out and next to
the "earth and windows icon" is a statement something like "the software
update service is unavailable." Any idea how to fix this? The computer had
several viruses, since cleaned out, and a security profile. We are using an
administrator account now but still can't turn on software update.

Thanks.

--
FN

Hi fn
Go to start > run and type services.msc
In the service list find 'Automatic Updates' and double click on it. Ensure
the start-up type for this service is set to automatic, if the service is
currently stopped click on the start button in this windows.

Hope that helps you

--
Mark

"fn" <(E-Mail Removed)> wrote in message
news:Xns93DFB80A957D7fnfncominvalid@206.127.4.24...
> On my coworker's work computer with XP Pro, software updates cannot be
> turned on. The entire automatic updates window is greyed out and next to
> the "earth and windows icon" is a statement something like "the software
> update service is unavailable." Any idea how to fix this? The computer had
> several viruses, since cleaned out, and a security profile. We are using
an
> administrator account now but still can't turn on software update.
>
> Thanks.
>
> --
> FN
>

Yup, try Mark's thingy first, if that doesn't resolve it, then move on to my
post.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


Mark Salloway wrote:
> Hi fn
> Go to start > run and type services.msc
> In the service list find 'Automatic Updates' and double click on it.
> Ensure the start-up type for this service is set to automatic, if the
> service is currently stopped click on the start button in this
> windows.
>
> Hope that helps you
>
>
> "fn" <(E-Mail Removed)> wrote in message
> news:Xns93DFB80A957D7fnfncominvalid@206.127.4.24...
> > On my coworker's work computer with XP Pro, software updates cannot
> > be turned on. The entire automatic updates window is greyed out and
> > next to the "earth and windows icon" is a statement something like
> > "the software update service is unavailable." Any idea how to fix
> > this? The computer had several viruses, since cleaned out, and a
> > security profile. We are using an administrator account now but
> > still can't turn on software update.
> >
> > Thanks.
> >
> > --
> > FN