they all say that because they don't want to be bothered.
Go to File, New outlook data store and add a new pst that is of the outlook
97-2002 file type. Set it as default for delivery and see if it works. if it
does, it's the clie software not recognizing the new pst format. (Step 7
shows where to change the default delivery, if you don't already know:
http://www.outlook-tips.net/beginner/connect_pst.htm)
if it still doesn't work, go to control panel, mail and make a new profile -
if that fails, then I have no idea why it won't work.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:
http://www.slipstick.com
Join OneNote Tips mailing list:
http://www.onenote-tips.net/
"PwrHsePro" <(E-Mail Removed)> wrote in message
news:56771AD8-B2B8-4F00-806C-(E-Mail Removed)...
> As you can imagine, they say it is a Microsoft issue... I have the Clie
> installed on my work PC with Office 2003... same Intellisync, and it has
> been
> working there for a couple years... also works on my old laptop with Win
> 98... not sure about what UniCode is... when I installed MS Office, it was
> a
> clean install as was Intellisync... both installed w/o issue
>
> "PwrHsePro" wrote:
>
>> When choosing translator, MS Outlook can be selected but I get a message
>> that
>> says, "The file or database name associated with MS Outlook is missing,
>> invalid, or points to a file of 0 length"