I have a new Dell Laptop running Vista with Office 2007 loaded and working
perfectly. Except, when I attempt to sync with my Axim X3, the connection
with the PDA works fine, but I cannot select Contacts, Calendar, Tasks, etc
from the "Set Up Your Device" dialog as they are grayed-out. When I hover
the mouse over these grayed-out options, the tooltip says "Outlook has not
been installed". Outlook 2007 IS installed and working perfectly!

I have tried every trick I could find on these boards as well as others,
including removing/reintalling Windows Mobile Device Center and the related
update, deleting the partnership and other tricks. Any new ideas on this
front? Not being able to sync Outlook is a major problem for me and I've
never had an issue before.
Thanks!

Does initiating a new mail from another application works and load Outlook
correctly? Like for instance right click on a file-> Send To-> Mail
Recipient?

If so I would start with troubleshooting at the WMDC newsgroup which is
supported in;
microsoft.public.pocketpc.activesync

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

"BubbaMan" <(E-Mail Removed)> wrote in message
news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
>I have a new Dell Laptop running Vista with Office 2007 loaded and working
> perfectly. Except, when I attempt to sync with my Axim X3, the connection
> with the PDA works fine, but I cannot select Contacts, Calendar, Tasks,
> etc
> from the "Set Up Your Device" dialog as they are grayed-out. When I hover
> the mouse over these grayed-out options, the tooltip says "Outlook has not
> been installed". Outlook 2007 IS installed and working perfectly!
>
> I have tried every trick I could find on these boards as well as others,
> including removing/reintalling Windows Mobile Device Center and the
> related
> update, deleting the partnership and other tricks. Any new ideas on this
> front? Not being able to sync Outlook is a major problem for me and I've
> never had an issue before.
> Thanks!

Roady:
You are on to something here! Thank you very much!!!

I tried to do a "Send To" and it failed, reporting:

"The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) cannot be
loaded and has been disabled by Outlook. Please contact the Add-in
manufacturer for an update. If no update is available, please uninstall the
Add-in."

This means that Outlook is probably not registered in the registry, right?
That would explain why the Windows Mobile Device Center can't "find" it
either - is this correct?

Can I edit the registry? Do I need to re-install Outlook? The Outlook 2007
on this machine was installed by me over the Outlook 2003 that came with this
laptop a few months ago. If I need to re-install, is there anything I need
to know to do it differently this time?

Again, thank you very much. I glimmer of hope on the horizon!!
- Bubbaman


"Roady [MVP]" wrote:

> Does initiating a new mail from another application works and load Outlook
> correctly? Like for instance right click on a file-> Send To-> Mail
> Recipient?
>
> If so I would start with troubleshooting at the WMDC newsgroup which is
> supported in;
> microsoft.public.pocketpc.activesync
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
>
> "BubbaMan" <(E-Mail Removed)> wrote in message
> news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
> >I have a new Dell Laptop running Vista with Office 2007 loaded and working
> > perfectly. Except, when I attempt to sync with my Axim X3, the connection
> > with the PDA works fine, but I cannot select Contacts, Calendar, Tasks,
> > etc
> > from the "Set Up Your Device" dialog as they are grayed-out. When I hover
> > the mouse over these grayed-out options, the tooltip says "Outlook has not
> > been installed". Outlook 2007 IS installed and working perfectly!
> >
> > I have tried every trick I could find on these boards as well as others,
> > including removing/reintalling Windows Mobile Device Center and the
> > related
> > update, deleting the partnership and other tricks. Any new ideas on this
> > front? Not being able to sync Outlook is a major problem for me and I've
> > never had an issue before.
> > Thanks!
>
>

I researched the error message and got a great reference on this page:

http://www.ureader.com/message/33301050.aspx

Apparently there are two places the "extend.dat" file could be and you
should delete them. A registry key fix is also offered. It seems to have
fixed the issue of calling Outlook for at least one user!

I am hoping this works for me, as I'll assume that being able to call
Outlook successfully will make the options in Windows Mobile Device Center
accessible (WMDC will see Outlook as installed). I hope my logic is correct.
Any additional info would be appreciated!
- Bubbaman

"BubbaMan" wrote:

> Roady:
> You are on to something here! Thank you very much!!!
>
> I tried to do a "Send To" and it failed, reporting:
>
> "The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) cannot be
> loaded and has been disabled by Outlook. Please contact the Add-in
> manufacturer for an update. If no update is available, please uninstall the
> Add-in."
>
> This means that Outlook is probably not registered in the registry, right?
> That would explain why the Windows Mobile Device Center can't "find" it
> either - is this correct?
>
> Can I edit the registry? Do I need to re-install Outlook? The Outlook 2007
> on this machine was installed by me over the Outlook 2003 that came with this
> laptop a few months ago. If I need to re-install, is there anything I need
> to know to do it differently this time?
>
> Again, thank you very much. I glimmer of hope on the horizon!!
> - Bubbaman
>
>
> "Roady [MVP]" wrote:
>
> > Does initiating a new mail from another application works and load Outlook
> > correctly? Like for instance right click on a file-> Send To-> Mail
> > Recipient?
> >
> > If so I would start with troubleshooting at the WMDC newsgroup which is
> > supported in;
> > microsoft.public.pocketpc.activesync
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > -----
> >
> > "BubbaMan" <(E-Mail Removed)> wrote in message
> > news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
> > >I have a new Dell Laptop running Vista with Office 2007 loaded and working
> > > perfectly. Except, when I attempt to sync with my Axim X3, the connection
> > > with the PDA works fine, but I cannot select Contacts, Calendar, Tasks,
> > > etc
> > > from the "Set Up Your Device" dialog as they are grayed-out. When I hover
> > > the mouse over these grayed-out options, the tooltip says "Outlook has not
> > > been installed". Outlook 2007 IS installed and working perfectly!
> > >
> > > I have tried every trick I could find on these boards as well as others,
> > > including removing/reintalling Windows Mobile Device Center and the
> > > related
> > > update, deleting the partnership and other tricks. Any new ideas on this
> > > front? Not being able to sync Outlook is a major problem for me and I've
> > > never had an issue before.
> > > Thanks!
> >
> >

I would indeed recommend solving that error first before troubleshooting
WMDC.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

"BubbaMan" <(E-Mail Removed)> wrote in message
news:2EFEEA91-43CD-4708-B0A3-(E-Mail Removed)...
>I researched the error message and got a great reference on this page:
>
> http://www.ureader.com/message/33301050.aspx
>
> Apparently there are two places the "extend.dat" file could be and you
> should delete them. A registry key fix is also offered. It seems to have
> fixed the issue of calling Outlook for at least one user!
>
> I am hoping this works for me, as I'll assume that being able to call
> Outlook successfully will make the options in Windows Mobile Device Center
> accessible (WMDC will see Outlook as installed). I hope my logic is
> correct.
> Any additional info would be appreciated!
> - Bubbaman
>
> "BubbaMan" wrote:
>
>> Roady:
>> You are on to something here! Thank you very much!!!
>>
>> I tried to do a "Send To" and it failed, reporting:
>>
>> "The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) cannot be
>> loaded and has been disabled by Outlook. Please contact the Add-in
>> manufacturer for an update. If no update is available, please uninstall
>> the
>> Add-in."
>>
>> This means that Outlook is probably not registered in the registry,
>> right?
>> That would explain why the Windows Mobile Device Center can't "find" it
>> either - is this correct?
>>
>> Can I edit the registry? Do I need to re-install Outlook? The Outlook
>> 2007
>> on this machine was installed by me over the Outlook 2003 that came with
>> this
>> laptop a few months ago. If I need to re-install, is there anything I
>> need
>> to know to do it differently this time?
>>
>> Again, thank you very much. I glimmer of hope on the horizon!!
>> - Bubbaman
>>
>>
>> "Roady [MVP]" wrote:
>>
>> > Does initiating a new mail from another application works and load
>> > Outlook
>> > correctly? Like for instance right click on a file-> Send To-> Mail
>> > Recipient?
>> >
>> > If so I would start with troubleshooting at the WMDC newsgroup which is
>> > supported in;
>> > microsoft.public.pocketpc.activesync
>> >
>> > --
>> > Robert Sparnaaij [MVP-Outlook]
>> > Coauthor, Configuring Microsoft Outlook 2003
>> > http://www.howto-outlook.com/
>> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> >
>> > -----
>> >
>> > "BubbaMan" <(E-Mail Removed)> wrote in message
>> > news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
>> > >I have a new Dell Laptop running Vista with Office 2007 loaded and
>> > >working
>> > > perfectly. Except, when I attempt to sync with my Axim X3, the
>> > > connection
>> > > with the PDA works fine, but I cannot select Contacts, Calendar,
>> > > Tasks,
>> > > etc
>> > > from the "Set Up Your Device" dialog as they are grayed-out. When I
>> > > hover
>> > > the mouse over these grayed-out options, the tooltip says "Outlook
>> > > has not
>> > > been installed". Outlook 2007 IS installed and working perfectly!
>> > >
>> > > I have tried every trick I could find on these boards as well as
>> > > others,
>> > > including removing/reintalling Windows Mobile Device Center and the
>> > > related
>> > > update, deleting the partnership and other tricks. Any new ideas on
>> > > this
>> > > front? Not being able to sync Outlook is a major problem for me and
>> > > I've
>> > > never had an issue before.
>> > > Thanks!
>> >
>> >

Roady,
My registry is OK, but I can't access my "Local Settings" folder. Vista has
it locked down.
Bubbaman

"Roady [MVP]" wrote:

> I would indeed recommend solving that error first before troubleshooting
> WMDC.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
>
> "BubbaMan" <(E-Mail Removed)> wrote in message
> news:2EFEEA91-43CD-4708-B0A3-(E-Mail Removed)...
> >I researched the error message and got a great reference on this page:
> >
> > http://www.ureader.com/message/33301050.aspx
> >
> > Apparently there are two places the "extend.dat" file could be and you
> > should delete them. A registry key fix is also offered. It seems to have
> > fixed the issue of calling Outlook for at least one user!
> >
> > I am hoping this works for me, as I'll assume that being able to call
> > Outlook successfully will make the options in Windows Mobile Device Center
> > accessible (WMDC will see Outlook as installed). I hope my logic is
> > correct.
> > Any additional info would be appreciated!
> > - Bubbaman
> >
> > "BubbaMan" wrote:
> >
> >> Roady:
> >> You are on to something here! Thank you very much!!!
> >>
> >> I tried to do a "Send To" and it failed, reporting:
> >>
> >> "The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) cannot be
> >> loaded and has been disabled by Outlook. Please contact the Add-in
> >> manufacturer for an update. If no update is available, please uninstall
> >> the
> >> Add-in."
> >>
> >> This means that Outlook is probably not registered in the registry,
> >> right?
> >> That would explain why the Windows Mobile Device Center can't "find" it
> >> either - is this correct?
> >>
> >> Can I edit the registry? Do I need to re-install Outlook? The Outlook
> >> 2007
> >> on this machine was installed by me over the Outlook 2003 that came with
> >> this
> >> laptop a few months ago. If I need to re-install, is there anything I
> >> need
> >> to know to do it differently this time?
> >>
> >> Again, thank you very much. I glimmer of hope on the horizon!!
> >> - Bubbaman
> >>
> >>
> >> "Roady [MVP]" wrote:
> >>
> >> > Does initiating a new mail from another application works and load
> >> > Outlook
> >> > correctly? Like for instance right click on a file-> Send To-> Mail
> >> > Recipient?
> >> >
> >> > If so I would start with troubleshooting at the WMDC newsgroup which is
> >> > supported in;
> >> > microsoft.public.pocketpc.activesync
> >> >
> >> > --
> >> > Robert Sparnaaij [MVP-Outlook]
> >> > Coauthor, Configuring Microsoft Outlook 2003
> >> > http://www.howto-outlook.com/
> >> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >> >
> >> > -----
> >> >
> >> > "BubbaMan" <(E-Mail Removed)> wrote in message
> >> > news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
> >> > >I have a new Dell Laptop running Vista with Office 2007 loaded and
> >> > >working
> >> > > perfectly. Except, when I attempt to sync with my Axim X3, the
> >> > > connection
> >> > > with the PDA works fine, but I cannot select Contacts, Calendar,
> >> > > Tasks,
> >> > > etc
> >> > > from the "Set Up Your Device" dialog as they are grayed-out. When I
> >> > > hover
> >> > > the mouse over these grayed-out options, the tooltip says "Outlook
> >> > > has not
> >> > > been installed". Outlook 2007 IS installed and working perfectly!
> >> > >
> >> > > I have tried every trick I could find on these boards as well as
> >> > > others,
> >> > > including removing/reintalling Windows Mobile Device Center and the
> >> > > related
> >> > > update, deleting the partnership and other tricks. Any new ideas on
> >> > > this
> >> > > front? Not being able to sync Outlook is a major problem for me and
> >> > > I've
> >> > > never had an issue before.
> >> > > Thanks!
> >> >
> >> >
>

I got access to all my folders, deleted the extend.dat files, modified the
registry to not have a reference to the faxextend and now doing a "Send To"
calling Outlook works perfectly!

But I still don't have access to those damn checkboxes in WMDC! It insists
that Outlook is not installed.

Any other ideas?

"BubbaMan" wrote:

> Roady,
> My registry is OK, but I can't access my "Local Settings" folder. Vista has
> it locked down.
> Bubbaman
>
> "Roady [MVP]" wrote:
>
> > I would indeed recommend solving that error first before troubleshooting
> > WMDC.
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > -----
> >
> > "BubbaMan" <(E-Mail Removed)> wrote in message
> > news:2EFEEA91-43CD-4708-B0A3-(E-Mail Removed)...
> > >I researched the error message and got a great reference on this page:
> > >
> > > http://www.ureader.com/message/33301050.aspx
> > >
> > > Apparently there are two places the "extend.dat" file could be and you
> > > should delete them. A registry key fix is also offered. It seems to have
> > > fixed the issue of calling Outlook for at least one user!
> > >
> > > I am hoping this works for me, as I'll assume that being able to call
> > > Outlook successfully will make the options in Windows Mobile Device Center
> > > accessible (WMDC will see Outlook as installed). I hope my logic is
> > > correct.
> > > Any additional info would be appreciated!
> > > - Bubbaman
> > >
> > > "BubbaMan" wrote:
> > >
> > >> Roady:
> > >> You are on to something here! Thank you very much!!!
> > >>
> > >> I tried to do a "Send To" and it failed, reporting:
> > >>
> > >> "The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) cannot be
> > >> loaded and has been disabled by Outlook. Please contact the Add-in
> > >> manufacturer for an update. If no update is available, please uninstall
> > >> the
> > >> Add-in."
> > >>
> > >> This means that Outlook is probably not registered in the registry,
> > >> right?
> > >> That would explain why the Windows Mobile Device Center can't "find" it
> > >> either - is this correct?
> > >>
> > >> Can I edit the registry? Do I need to re-install Outlook? The Outlook
> > >> 2007
> > >> on this machine was installed by me over the Outlook 2003 that came with
> > >> this
> > >> laptop a few months ago. If I need to re-install, is there anything I
> > >> need
> > >> to know to do it differently this time?
> > >>
> > >> Again, thank you very much. I glimmer of hope on the horizon!!
> > >> - Bubbaman
> > >>
> > >>
> > >> "Roady [MVP]" wrote:
> > >>
> > >> > Does initiating a new mail from another application works and load
> > >> > Outlook
> > >> > correctly? Like for instance right click on a file-> Send To-> Mail
> > >> > Recipient?
> > >> >
> > >> > If so I would start with troubleshooting at the WMDC newsgroup which is
> > >> > supported in;
> > >> > microsoft.public.pocketpc.activesync
> > >> >
> > >> > --
> > >> > Robert Sparnaaij [MVP-Outlook]
> > >> > Coauthor, Configuring Microsoft Outlook 2003
> > >> > http://www.howto-outlook.com/
> > >> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >> >
> > >> > -----
> > >> >
> > >> > "BubbaMan" <(E-Mail Removed)> wrote in message
> > >> > news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
> > >> > >I have a new Dell Laptop running Vista with Office 2007 loaded and
> > >> > >working
> > >> > > perfectly. Except, when I attempt to sync with my Axim X3, the
> > >> > > connection
> > >> > > with the PDA works fine, but I cannot select Contacts, Calendar,
> > >> > > Tasks,
> > >> > > etc
> > >> > > from the "Set Up Your Device" dialog as they are grayed-out. When I
> > >> > > hover
> > >> > > the mouse over these grayed-out options, the tooltip says "Outlook
> > >> > > has not
> > >> > > been installed". Outlook 2007 IS installed and working perfectly!
> > >> > >
> > >> > > I have tried every trick I could find on these boards as well as
> > >> > > others,
> > >> > > including removing/reintalling Windows Mobile Device Center and the
> > >> > > related
> > >> > > update, deleting the partnership and other tricks. Any new ideas on
> > >> > > this
> > >> > > front? Not being able to sync Outlook is a major problem for me and
> > >> > > I've
> > >> > > never had an issue before.
> > >> > > Thanks!
> > >> >
> > >> >
> >

More research has occured:

I cannot fine my .pst listed in the Data File Management dialog. Could this
be the issue? How do I get my data file (it must be somewhere on this
machine) to be listed?


"BubbaMan" wrote:

> I got access to all my folders, deleted the extend.dat files, modified the
> registry to not have a reference to the faxextend and now doing a "Send To"
> calling Outlook works perfectly!
>
> But I still don't have access to those damn checkboxes in WMDC! It insists
> that Outlook is not installed.
>
> Any other ideas?
>
> "BubbaMan" wrote:
>
> > Roady,
> > My registry is OK, but I can't access my "Local Settings" folder. Vista has
> > it locked down.
> > Bubbaman
> >
> > "Roady [MVP]" wrote:
> >
> > > I would indeed recommend solving that error first before troubleshooting
> > > WMDC.
> > >
> > > --
> > > Robert Sparnaaij [MVP-Outlook]
> > > Coauthor, Configuring Microsoft Outlook 2003
> > > http://www.howto-outlook.com/
> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > >
> > > -----
> > >
> > > "BubbaMan" <(E-Mail Removed)> wrote in message
> > > news:2EFEEA91-43CD-4708-B0A3-(E-Mail Removed)...
> > > >I researched the error message and got a great reference on this page:
> > > >
> > > > http://www.ureader.com/message/33301050.aspx
> > > >
> > > > Apparently there are two places the "extend.dat" file could be and you
> > > > should delete them. A registry key fix is also offered. It seems to have
> > > > fixed the issue of calling Outlook for at least one user!
> > > >
> > > > I am hoping this works for me, as I'll assume that being able to call
> > > > Outlook successfully will make the options in Windows Mobile Device Center
> > > > accessible (WMDC will see Outlook as installed). I hope my logic is
> > > > correct.
> > > > Any additional info would be appreciated!
> > > > - Bubbaman
> > > >
> > > > "BubbaMan" wrote:
> > > >
> > > >> Roady:
> > > >> You are on to something here! Thank you very much!!!
> > > >>
> > > >> I tried to do a "Send To" and it failed, reporting:
> > > >>
> > > >> "The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll) cannot be
> > > >> loaded and has been disabled by Outlook. Please contact the Add-in
> > > >> manufacturer for an update. If no update is available, please uninstall
> > > >> the
> > > >> Add-in."
> > > >>
> > > >> This means that Outlook is probably not registered in the registry,
> > > >> right?
> > > >> That would explain why the Windows Mobile Device Center can't "find" it
> > > >> either - is this correct?
> > > >>
> > > >> Can I edit the registry? Do I need to re-install Outlook? The Outlook
> > > >> 2007
> > > >> on this machine was installed by me over the Outlook 2003 that came with
> > > >> this
> > > >> laptop a few months ago. If I need to re-install, is there anything I
> > > >> need
> > > >> to know to do it differently this time?
> > > >>
> > > >> Again, thank you very much. I glimmer of hope on the horizon!!
> > > >> - Bubbaman
> > > >>
> > > >>
> > > >> "Roady [MVP]" wrote:
> > > >>
> > > >> > Does initiating a new mail from another application works and load
> > > >> > Outlook
> > > >> > correctly? Like for instance right click on a file-> Send To-> Mail
> > > >> > Recipient?
> > > >> >
> > > >> > If so I would start with troubleshooting at the WMDC newsgroup which is
> > > >> > supported in;
> > > >> > microsoft.public.pocketpc.activesync
> > > >> >
> > > >> > --
> > > >> > Robert Sparnaaij [MVP-Outlook]
> > > >> > Coauthor, Configuring Microsoft Outlook 2003
> > > >> > http://www.howto-outlook.com/
> > > >> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> > > >> >
> > > >> > -----
> > > >> >
> > > >> > "BubbaMan" <(E-Mail Removed)> wrote in message
> > > >> > news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
> > > >> > >I have a new Dell Laptop running Vista with Office 2007 loaded and
> > > >> > >working
> > > >> > > perfectly. Except, when I attempt to sync with my Axim X3, the
> > > >> > > connection
> > > >> > > with the PDA works fine, but I cannot select Contacts, Calendar,
> > > >> > > Tasks,
> > > >> > > etc
> > > >> > > from the "Set Up Your Device" dialog as they are grayed-out. When I
> > > >> > > hover
> > > >> > > the mouse over these grayed-out options, the tooltip says "Outlook
> > > >> > > has not
> > > >> > > been installed". Outlook 2007 IS installed and working perfectly!
> > > >> > >
> > > >> > > I have tried every trick I could find on these boards as well as
> > > >> > > others,
> > > >> > > including removing/reintalling Windows Mobile Device Center and the
> > > >> > > related
> > > >> > > update, deleting the partnership and other tricks. Any new ideas on
> > > >> > > this
> > > >> > > front? Not being able to sync Outlook is a major problem for me and
> > > >> > > I've
> > > >> > > never had an issue before.
> > > >> > > Thanks!
> > > >> >
> > > >> >
> > >

Sounds like you have a corrupted mail profile. See if recreating it solves
you issues;
http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

"BubbaMan" <(E-Mail Removed)> wrote in message
news:61758E31-5B10-4F58-8BD0-(E-Mail Removed)...
> More research has occured:
>
> I cannot fine my .pst listed in the Data File Management dialog. Could
> this
> be the issue? How do I get my data file (it must be somewhere on this
> machine) to be listed?
>
>
> "BubbaMan" wrote:
>
>> I got access to all my folders, deleted the extend.dat files, modified
>> the
>> registry to not have a reference to the faxextend and now doing a "Send
>> To"
>> calling Outlook works perfectly!
>>
>> But I still don't have access to those damn checkboxes in WMDC! It
>> insists
>> that Outlook is not installed.
>>
>> Any other ideas?
>>
>> "BubbaMan" wrote:
>>
>> > Roady,
>> > My registry is OK, but I can't access my "Local Settings" folder.
>> > Vista has
>> > it locked down.
>> > Bubbaman
>> >
>> > "Roady [MVP]" wrote:
>> >
>> > > I would indeed recommend solving that error first before
>> > > troubleshooting
>> > > WMDC.
>> > >
>> > > --
>> > > Robert Sparnaaij [MVP-Outlook]
>> > > Coauthor, Configuring Microsoft Outlook 2003
>> > > http://www.howto-outlook.com/
>> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> > >
>> > > -----
>> > >
>> > > "BubbaMan" <(E-Mail Removed)> wrote in message
>> > > news:2EFEEA91-43CD-4708-B0A3-(E-Mail Removed)...
>> > > >I researched the error message and got a great reference on this
>> > > >page:
>> > > >
>> > > > http://www.ureader.com/message/33301050.aspx
>> > > >
>> > > > Apparently there are two places the "extend.dat" file could be and
>> > > > you
>> > > > should delete them. A registry key fix is also offered. It seems
>> > > > to have
>> > > > fixed the issue of calling Outlook for at least one user!
>> > > >
>> > > > I am hoping this works for me, as I'll assume that being able to
>> > > > call
>> > > > Outlook successfully will make the options in Windows Mobile Device
>> > > > Center
>> > > > accessible (WMDC will see Outlook as installed). I hope my logic
>> > > > is
>> > > > correct.
>> > > > Any additional info would be appreciated!
>> > > > - Bubbaman
>> > > >
>> > > > "BubbaMan" wrote:
>> > > >
>> > > >> Roady:
>> > > >> You are on to something here! Thank you very much!!!
>> > > >>
>> > > >> I tried to do a "Send To" and it failed, reporting:
>> > > >>
>> > > >> "The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll)
>> > > >> cannot be
>> > > >> loaded and has been disabled by Outlook. Please contact the
>> > > >> Add-in
>> > > >> manufacturer for an update. If no update is available, please
>> > > >> uninstall
>> > > >> the
>> > > >> Add-in."
>> > > >>
>> > > >> This means that Outlook is probably not registered in the
>> > > >> registry,
>> > > >> right?
>> > > >> That would explain why the Windows Mobile Device Center can't
>> > > >> "find" it
>> > > >> either - is this correct?
>> > > >>
>> > > >> Can I edit the registry? Do I need to re-install Outlook? The
>> > > >> Outlook
>> > > >> 2007
>> > > >> on this machine was installed by me over the Outlook 2003 that
>> > > >> came with
>> > > >> this
>> > > >> laptop a few months ago. If I need to re-install, is there
>> > > >> anything I
>> > > >> need
>> > > >> to know to do it differently this time?
>> > > >>
>> > > >> Again, thank you very much. I glimmer of hope on the horizon!!
>> > > >> - Bubbaman
>> > > >>
>> > > >>
>> > > >> "Roady [MVP]" wrote:
>> > > >>
>> > > >> > Does initiating a new mail from another application works and
>> > > >> > load
>> > > >> > Outlook
>> > > >> > correctly? Like for instance right click on a file-> Send To->
>> > > >> > Mail
>> > > >> > Recipient?
>> > > >> >
>> > > >> > If so I would start with troubleshooting at the WMDC newsgroup
>> > > >> > which is
>> > > >> > supported in;
>> > > >> > microsoft.public.pocketpc.activesync
>> > > >> >
>> > > >> > --
>> > > >> > Robert Sparnaaij [MVP-Outlook]
>> > > >> > Coauthor, Configuring Microsoft Outlook 2003
>> > > >> > http://www.howto-outlook.com/
>> > > >> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> > > >> >
>> > > >> > -----
>> > > >> >
>> > > >> > "BubbaMan" <(E-Mail Removed)> wrote in message
>> > > >> > news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
>> > > >> > >I have a new Dell Laptop running Vista with Office 2007 loaded
>> > > >> > >and
>> > > >> > >working
>> > > >> > > perfectly. Except, when I attempt to sync with my Axim X3,
>> > > >> > > the
>> > > >> > > connection
>> > > >> > > with the PDA works fine, but I cannot select Contacts,
>> > > >> > > Calendar,
>> > > >> > > Tasks,
>> > > >> > > etc
>> > > >> > > from the "Set Up Your Device" dialog as they are grayed-out.
>> > > >> > > When I
>> > > >> > > hover
>> > > >> > > the mouse over these grayed-out options, the tooltip says
>> > > >> > > "Outlook
>> > > >> > > has not
>> > > >> > > been installed". Outlook 2007 IS installed and working
>> > > >> > > perfectly!
>> > > >> > >
>> > > >> > > I have tried every trick I could find on these boards as well
>> > > >> > > as
>> > > >> > > others,
>> > > >> > > including removing/reintalling Windows Mobile Device Center
>> > > >> > > and the
>> > > >> > > related
>> > > >> > > update, deleting the partnership and other tricks. Any new
>> > > >> > > ideas on
>> > > >> > > this
>> > > >> > > front? Not being able to sync Outlook is a major problem for
>> > > >> > > me and
>> > > >> > > I've
>> > > >> > > never had an issue before.
>> > > >> > > Thanks!
>> > > >> >
>> > > >> >
>> > >

Roady,
I will definately do this. But for now here's what I learned:
- There was no entry for the data file I was using in Outlook.
- Creating a new data file with the thought of moving my data over to it
created some change in the registry (I guess) and now I could see my original
data file (the one I've been using for months). It just appeared once a new
..pst was created.
- I thought: "if this .pst just became visable to some Outlook functions
such as "Data File Management", maybe it has become visible to other
applications, so I tried to sync - just for kicks.
- It worked!
- Now I still have my original .pst, but it's visible in various lists, such
as the Data File Management list.
- My new, empty .pst that surfaced my orginal .pst is just hanging out in
the Nav bar in Outlook.
- I will eventually migrate my data over to the new .pst, as I can't help
but think that the new .pst has been created "correctly" and therefore will
be more stable.

I hope this helps someone else with this problem!
Roady, I will definately tackle the chore of moving my data over to the new
..pst in time.

Thanks so much for your help. Thank God there are resources like you
available to help the general public!!
- Bubbaman

"Roady [MVP]" wrote:

> Sounds like you have a corrupted mail profile. See if recreating it solves
> you issues;
> http://www.howto-outlook.com/faq/newprofile.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
>
> "BubbaMan" <(E-Mail Removed)> wrote in message
> news:61758E31-5B10-4F58-8BD0-(E-Mail Removed)...
> > More research has occured:
> >
> > I cannot fine my .pst listed in the Data File Management dialog. Could
> > this
> > be the issue? How do I get my data file (it must be somewhere on this
> > machine) to be listed?
> >
> >
> > "BubbaMan" wrote:
> >
> >> I got access to all my folders, deleted the extend.dat files, modified
> >> the
> >> registry to not have a reference to the faxextend and now doing a "Send
> >> To"
> >> calling Outlook works perfectly!
> >>
> >> But I still don't have access to those damn checkboxes in WMDC! It
> >> insists
> >> that Outlook is not installed.
> >>
> >> Any other ideas?
> >>
> >> "BubbaMan" wrote:
> >>
> >> > Roady,
> >> > My registry is OK, but I can't access my "Local Settings" folder.
> >> > Vista has
> >> > it locked down.
> >> > Bubbaman
> >> >
> >> > "Roady [MVP]" wrote:
> >> >
> >> > > I would indeed recommend solving that error first before
> >> > > troubleshooting
> >> > > WMDC.
> >> > >
> >> > > --
> >> > > Robert Sparnaaij [MVP-Outlook]
> >> > > Coauthor, Configuring Microsoft Outlook 2003
> >> > > http://www.howto-outlook.com/
> >> > > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >> > >
> >> > > -----
> >> > >
> >> > > "BubbaMan" <(E-Mail Removed)> wrote in message
> >> > > news:2EFEEA91-43CD-4708-B0A3-(E-Mail Removed)...
> >> > > >I researched the error message and got a great reference on this
> >> > > >page:
> >> > > >
> >> > > > http://www.ureader.com/message/33301050.aspx
> >> > > >
> >> > > > Apparently there are two places the "extend.dat" file could be and
> >> > > > you
> >> > > > should delete them. A registry key fix is also offered. It seems
> >> > > > to have
> >> > > > fixed the issue of calling Outlook for at least one user!
> >> > > >
> >> > > > I am hoping this works for me, as I'll assume that being able to
> >> > > > call
> >> > > > Outlook successfully will make the options in Windows Mobile Device
> >> > > > Center
> >> > > > accessible (WMDC will see Outlook as installed). I hope my logic
> >> > > > is
> >> > > > correct.
> >> > > > Any additional info would be appreciated!
> >> > > > - Bubbaman
> >> > > >
> >> > > > "BubbaMan" wrote:
> >> > > >
> >> > > >> Roady:
> >> > > >> You are on to something here! Thank you very much!!!
> >> > > >>
> >> > > >> I tried to do a "Send To" and it failed, reporting:
> >> > > >>
> >> > > >> "The Add-in "FaxExtension" (C:\WINDOWS\system32\fxsext32.dll)
> >> > > >> cannot be
> >> > > >> loaded and has been disabled by Outlook. Please contact the
> >> > > >> Add-in
> >> > > >> manufacturer for an update. If no update is available, please
> >> > > >> uninstall
> >> > > >> the
> >> > > >> Add-in."
> >> > > >>
> >> > > >> This means that Outlook is probably not registered in the
> >> > > >> registry,
> >> > > >> right?
> >> > > >> That would explain why the Windows Mobile Device Center can't
> >> > > >> "find" it
> >> > > >> either - is this correct?
> >> > > >>
> >> > > >> Can I edit the registry? Do I need to re-install Outlook? The
> >> > > >> Outlook
> >> > > >> 2007
> >> > > >> on this machine was installed by me over the Outlook 2003 that
> >> > > >> came with
> >> > > >> this
> >> > > >> laptop a few months ago. If I need to re-install, is there
> >> > > >> anything I
> >> > > >> need
> >> > > >> to know to do it differently this time?
> >> > > >>
> >> > > >> Again, thank you very much. I glimmer of hope on the horizon!!
> >> > > >> - Bubbaman
> >> > > >>
> >> > > >>
> >> > > >> "Roady [MVP]" wrote:
> >> > > >>
> >> > > >> > Does initiating a new mail from another application works and
> >> > > >> > load
> >> > > >> > Outlook
> >> > > >> > correctly? Like for instance right click on a file-> Send To->
> >> > > >> > Mail
> >> > > >> > Recipient?
> >> > > >> >
> >> > > >> > If so I would start with troubleshooting at the WMDC newsgroup
> >> > > >> > which is
> >> > > >> > supported in;
> >> > > >> > microsoft.public.pocketpc.activesync
> >> > > >> >
> >> > > >> > --
> >> > > >> > Robert Sparnaaij [MVP-Outlook]
> >> > > >> > Coauthor, Configuring Microsoft Outlook 2003
> >> > > >> > http://www.howto-outlook.com/
> >> > > >> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >> > > >> >
> >> > > >> > -----
> >> > > >> >
> >> > > >> > "BubbaMan" <(E-Mail Removed)> wrote in message
> >> > > >> > news:EDAEC643-C9C7-4037-8257-(E-Mail Removed)...
> >> > > >> > >I have a new Dell Laptop running Vista with Office 2007 loaded
> >> > > >> > >and
> >> > > >> > >working
> >> > > >> > > perfectly. Except, when I attempt to sync with my Axim X3,
> >> > > >> > > the
> >> > > >> > > connection
> >> > > >> > > with the PDA works fine, but I cannot select Contacts,
> >> > > >> > > Calendar,
> >> > > >> > > Tasks,
> >> > > >> > > etc
> >> > > >> > > from the "Set Up Your Device" dialog as they are grayed-out.
> >> > > >> > > When I
> >> > > >> > > hover
> >> > > >> > > the mouse over these grayed-out options, the tooltip says
> >> > > >> > > "Outlook
> >> > > >> > > has not
> >> > > >> > > been installed". Outlook 2007 IS installed and working
> >> > > >> > > perfectly!
> >> > > >> > >
> >> > > >> > > I have tried every trick I could find on these boards as well
> >> > > >> > > as
> >> > > >> > > others,
> >> > > >> > > including removing/reintalling Windows Mobile Device Center
> >> > > >> > > and the
> >> > > >> > > related
> >> > > >> > > update, deleting the partnership and other tricks. Any new
> >> > > >> > > ideas on
> >> > > >> > > this
> >> > > >> > > front? Not being able to sync Outlook is a major problem for
> >> > > >> > > me and
> >> > > >> > > I've
> >> > > >> > > never had an issue before.
> >> > > >> > > Thanks!
> >> > > >> >
> >> > > >> >
> >> > >