Help!!!!!

I am having problems with my friends Dell computer which seemed to be
related to memory issues and possible missing/corrupted files. Whatever the
problem was it is now rather redundant.

I was preparing to reload all of the software to solve this problem and was
backing up various folders to an external hard drive. All I had left to do
was back up "Documents Settings" and one file in the root directory, perhaps
a bit of overkill but the quickest thing to do at the time. However after a
power interruption I now have a Blue Screen which informs me that I have an
Unmountable Boot Volume and I cannot even boot into safe mode. I desperately
need to save the Outlook Express files, the Favourites Folder and one Folder
on the C: drive. My friend has no Start-up Disk and only has a System
Restore Disk as windows came preinstalled (XP PRO). The Computer has 2 DVD
drives, a hard drive, and external hard drive and several USB ports but no
floppy drive. I have a Laptop with a CD rewriter and 2 USB ports and am
running Windows XP Home.

Is there any way I can get at these folders?

Pete

"Pete Cumberland" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Help!!!!!
>
> I am having problems with my friends Dell computer which seemed to be
> related to memory issues and possible missing/corrupted files. Whatever
the
> problem was it is now rather redundant.
>
> I was preparing to reload all of the software to solve this problem and
was
> backing up various folders to an external hard drive. All I had left to do
> was back up "Documents Settings" and one file in the root directory,
perhaps
> a bit of overkill but the quickest thing to do at the time. However after
a
> power interruption I now have a Blue Screen which informs me that I have
an
> Unmountable Boot Volume and I cannot even boot into safe mode. I
desperately
> need to save the Outlook Express files, the Favourites Folder and one
Folder
> on the C: drive. My friend has no Start-up Disk and only has a System
> Restore Disk as windows came preinstalled (XP PRO). The Computer has 2 DVD
> drives, a hard drive, and external hard drive and several USB ports but no
> floppy drive. I have a Laptop with a CD rewriter and 2 USB ports and am
> running Windows XP Home.
>
> Is there any way I can get at these folders?
>
> Pete
>

This might help:
http://support.microsoft.com/kb/555302/en-us

About backing up your friend's data: The item "Lost Windows",
posted here just 20 minutes ago, seems relevant . . .

"Pete Cumberland" <(E-Mail Removed)> wrote
> Help!!!!!
>
> I am having problems with my friends Dell computer which seemed to be
> related to memory issues and possible missing/corrupted files. Whatever
> the problem was it is now rather redundant.
>
> I was preparing to reload all of the software to solve this problem and
> was backing up various folders to an external hard drive. All I had left
> to do was back up "Documents Settings" and one file in the root directory,
> perhaps a bit of overkill but the quickest thing to do at the time.
> However after a power interruption I now have a Blue Screen which informs
> me that I have an Unmountable Boot Volume and I cannot even boot into safe
> mode. I desperately need to save the Outlook Express files, the Favourites
> Folder and one Folder on the C: drive. My friend has no Start-up Disk and
> only has a System Restore Disk as windows came preinstalled (XP PRO). The
> Computer has 2 DVD drives, a hard drive, and external hard drive and
> several USB ports but no floppy drive. I have a Laptop with a CD rewriter
> and 2 USB ports and am running Windows XP Home.
>
> Is there any way I can get at these folders?


Here are some options for backing up the data.

1. Take the drive out of the computer and install it as a slave drive in
another Windows XP or 2000 computer. It should read the drive ok, so you can
copy the data.

2. Create a bootable Bart's PE disk, boot from that, then copy the data to
external USB drive or flash drive.

3. Download a bootable Linux distro called Knoppix. Create a bootable CD
from that, boot from it, and copy the data to USB drive or flash drive, or
if the computer has two CD drives, one of which is a burner, then use the
k3b burning program on the Knoppix CD to burn the data to CD.

4. Take it to a competent computer tech to backup the data.

--
Rock [MS-MVP User/Shell]

Rock wrote:
> "Pete Cumberland" <(E-Mail Removed)> wrote
>> Help!!!!!
>>
>> I am having problems with my friends Dell computer which seemed to be
>> related to memory issues and possible missing/corrupted files.
>> Whatever the problem was it is now rather redundant.
>>
>> I was preparing to reload all of the software to solve this problem
>> and was backing up various folders to an external hard drive. All I
>> had left to do was back up "Documents Settings" and one file in the
>> root directory, perhaps a bit of overkill but the quickest thing to do
>> at the time. However after a power interruption I now have a Blue
>> Screen which informs me that I have an Unmountable Boot Volume and I
>> cannot even boot into safe mode. I desperately need to save the
>> Outlook Express files, the Favourites Folder and one Folder on the C:
>> drive. My friend has no Start-up Disk and only has a System Restore
>> Disk as windows came preinstalled (XP PRO). The Computer has 2 DVD
>> drives, a hard drive, and external hard drive and several USB ports
>> but no floppy drive. I have a Laptop with a CD rewriter and 2 USB
>> ports and am running Windows XP Home.
>>
>> Is there any way I can get at these folders?
>
>
> Here are some options for backing up the data.
>
> 1. Take the drive out of the computer and install it as a slave drive in
> another Windows XP or 2000 computer. It should read the drive ok, so you
> can copy the data.
>
> 2. Create a bootable Bart's PE disk, boot from that, then copy the data
> to external USB drive or flash drive.
>
> 3. Download a bootable Linux distro called Knoppix. Create a bootable CD
> from that, boot from it, and copy the data to USB drive or flash drive,
> or if the computer has two CD drives, one of which is a burner, then use
> the k3b burning program on the Knoppix CD to burn the data to CD.
>
> 4. Take it to a competent computer tech to backup the data.
>
Have a look at my reply to "Lost Windows"!

"Theslaz" <(E-Mail Removed)> wrote

> Rock wrote:

>> "Pete Cumberland" <(E-Mail Removed)> wrote
>>> Help!!!!!
>>>
>>> I am having problems with my friends Dell computer which seemed to be
>>> related to memory issues and possible missing/corrupted files. Whatever
>>> the problem was it is now rather redundant.
>>>
>>> I was preparing to reload all of the software to solve this problem and
>>> was backing up various folders to an external hard drive. All I had left
>>> to do was back up "Documents Settings" and one file in the root
>>> directory, perhaps a bit of overkill but the quickest thing to do at the
>>> time. However after a power interruption I now have a Blue Screen which
>>> informs me that I have an Unmountable Boot Volume and I cannot even boot
>>> into safe mode. I desperately need to save the Outlook Express files,
>>> the Favourites Folder and one Folder on the C: drive. My friend has no
>>> Start-up Disk and only has a System Restore Disk as windows came
>>> preinstalled (XP PRO). The Computer has 2 DVD drives, a hard drive, and
>>> external hard drive and several USB ports but no floppy drive. I have a
>>> Laptop with a CD rewriter and 2 USB ports and am running Windows XP
>>> Home.
>>>
>>> Is there any way I can get at these folders?
>>
>>
>> Here are some options for backing up the data.
>>
>> 1. Take the drive out of the computer and install it as a slave drive in
>> another Windows XP or 2000 computer. It should read the drive ok, so you
>> can copy the data.
>>
>> 2. Create a bootable Bart's PE disk, boot from that, then copy the data
>> to external USB drive or flash drive.
>>
>> 3. Download a bootable Linux distro called Knoppix. Create a bootable CD
>> from that, boot from it, and copy the data to USB drive or flash drive,
>> or if the computer has two CD drives, one of which is a burner, then use
>> the k3b burning program on the Knoppix CD to burn the data to CD.
>>
>> 4. Take it to a competent computer tech to backup the data.
>>
> Have a look at my reply to "Lost Windows"!

Why should I?

--
Rock [MS-MVP User/Shell]