I downloaded and installed the Windows Defender software, but when i tried to
start it I got a message that I did not have permission to start the Defender
Service. I have WinXP on a brand new Lenovo with a single user with
Administrator privileges.

Thanks
Roger

Hi RogerJ;

Please confirm for us that you meant Windows XP Service Pack 2 when you
said you had WinXP.

System Requirements:
http://www.microsoft.com/athome/secu...ut/sysreq.mspx

--

Regards, Dave


RogerJ wrote:
> I downloaded and installed the Windows Defender software, but when i
> tried to
> start it I got a message that I did not have permission to start the
> Defender
> Service. I have WinXP on a brand new Lenovo with a single user with
> Administrator privileges.
>
> Thanks
> Roger

Along the lines of DaveM's thought, have you been to Windows Update and done
an express scan, and applied all updates shown? Do that until no more
updates are available.
(and, if you have Office on this machine, by all means choose Microsoft
update, and scan the same way)


--

"RogerJ" <(E-Mail Removed)> wrote in message
news:85210B81-D2DB-4742-86AA-(E-Mail Removed)...
>I downloaded and installed the Windows Defender software, but when i tried
>to
> start it I got a message that I did not have permission to start the
> Defender
> Service. I have WinXP on a brand new Lenovo with a single user with
> Administrator privileges.
>
> Thanks
> Roger

I have not verified SP2, but I assume that is what a brand new Levova would
come with. Yes I have run all of the available Windows Updates (all 62 of
them)!

"Dave M" wrote:

> Hi RogerJ;
>
> Please confirm for us that you meant Windows XP Service Pack 2 when you
> said you had WinXP.
>
> System Requirements:
> http://www.microsoft.com/athome/secu...ut/sysreq.mspx
>
> --
>
> Regards, Dave
>
>
> RogerJ wrote:
> > I downloaded and installed the Windows Defender software, but when i
> > tried to
> > start it I got a message that I did not have permission to start the
> > Defender
> > Service. I have WinXP on a brand new Lenovo with a single user with
> > Administrator privileges.
> >
> > Thanks
> > Roger
>
>
>

Yes I have run all the available Windows updates!

"Bill Sanderson MVP" wrote:

> Along the lines of DaveM's thought, have you been to Windows Update and done
> an express scan, and applied all updates shown? Do that until no more
> updates are available.
> (and, if you have Office on this machine, by all means choose Microsoft
> update, and scan the same way)
>
>
> --
>
> "RogerJ" <(E-Mail Removed)> wrote in message
> news:85210B81-D2DB-4742-86AA-(E-Mail Removed)...
> >I downloaded and installed the Windows Defender software, but when i tried
> >to
> > start it I got a message that I did not have permission to start the
> > Defender
> > Service. I have WinXP on a brand new Lenovo with a single user with
> > Administrator privileges.
> >
> > Thanks
> > Roger
>
>
>

62 - WoW. Sounds like that system has never been updated before. I would
also try re-running the updates again in that case, and again if necessary
until no more Express downloads are offered. There are some dependencies
in there which may not come down in one attempt at it.

Start > Settings > Control Panel > System > General tab
will show you what operating system your running, which is probably XP
Service Pack 2 since it's a new system... but to be sure you can try
clicking through that route. Defender will not run without Service Pack 2
or higher.

--

Regards, Dave


RogerJ wrote:
> I have not verified SP2, but I assume that is what a brand new Levova
> would
> come with. Yes I have run all of the available Windows Updates (all 62
> of
> them)!
>
> "Dave M" wrote:
>
>> Hi RogerJ;
>>
>> Please confirm for us that you meant Windows XP Service Pack 2 when you
>> said you had WinXP.
>>
>> System Requirements:
>> http://www.microsoft.com/athome/secu...ut/sysreq.mspx
>>
>> --
>>
>> Regards, Dave
>>
>>
>> RogerJ wrote:
>>> I downloaded and installed the Windows Defender software, but when i
>>> tried to
>>> start it I got a message that I did not have permission to start the
>>> Defender
>>> Service. I have WinXP on a brand new Lenovo with a single user with
>>> Administrator privileges.
>>>
>>> Thanks
>>> Roger

Yes, It is SP2 and ALL updates have been applied!!!!

"Dave M" wrote:

> 62 - WoW. Sounds like that system has never been updated before. I would
> also try re-running the updates again in that case, and again if necessary
> until no more Express downloads are offered. There are some dependencies
> in there which may not come down in one attempt at it.
>
> Start > Settings > Control Panel > System > General tab
> will show you what operating system your running, which is probably XP
> Service Pack 2 since it's a new system... but to be sure you can try
> clicking through that route. Defender will not run without Service Pack 2
> or higher.
>
> --
>
> Regards, Dave
>
>
> RogerJ wrote:
> > I have not verified SP2, but I assume that is what a brand new Levova
> > would
> > come with. Yes I have run all of the available Windows Updates (all 62
> > of
> > them)!
> >
> > "Dave M" wrote:
> >
> >> Hi RogerJ;
> >>
> >> Please confirm for us that you meant Windows XP Service Pack 2 when you
> >> said you had WinXP.
> >>
> >> System Requirements:
> >> http://www.microsoft.com/athome/secu...ut/sysreq.mspx
> >>
> >> --
> >>
> >> Regards, Dave
> >>
> >>
> >> RogerJ wrote:
> >>> I downloaded and installed the Windows Defender software, but when i
> >>> tried to
> >>> start it I got a message that I did not have permission to start the
> >>> Defender
> >>> Service. I have WinXP on a brand new Lenovo with a single user with
> >>> Administrator privileges.
> >>>
> >>> Thanks
> >>> Roger
>
>
>

Hi, Did you dessert my? It is SP2 and all updates have been applied

Roger

"RogerJ" wrote:

> Yes I have run all the available Windows updates!
>
> "Bill Sanderson MVP" wrote:
>
> > Along the lines of DaveM's thought, have you been to Windows Update and done
> > an express scan, and applied all updates shown? Do that until no more
> > updates are available.
> > (and, if you have Office on this machine, by all means choose Microsoft
> > update, and scan the same way)
> >
> >
> > --
> >
> > "RogerJ" <(E-Mail Removed)> wrote in message
> > news:85210B81-D2DB-4742-86AA-(E-Mail Removed)...
> > >I downloaded and installed the Windows Defender software, but when i tried
> > >to
> > > start it I got a message that I did not have permission to start the
> > > Defender
> > > Service. I have WinXP on a brand new Lenovo with a single user with
> > > Administrator privileges.
> > >
> > > Thanks
> > > Roger
> >
> >
> >

This is a brand new machine, and you have applied all offered critical
updates, and also gone back again to see whether more are available?

What other software besides XP is installed? Particularly--"protective"
software? Include anything which lenovo packs that might be
relevant--goback?

This seems like either oddly set permissions of some sort, or something
intentionally interfering with starting new processes--some anti-malware
might do that.

I've seen the Defender process killed by a root kit in place on the machine,
and a virus could certainly do the same, but I wouldn't expect the error
message you are getting from that.

Can you say whether this is XP Pro or XP Home?




--

"RogerJ" <(E-Mail Removed)> wrote in message
news:E5A9E921-2F89-47D9-88FB-(E-Mail Removed)...
> Hi, Did you dessert my? It is SP2 and all updates have been applied
>
> Roger
>
> "RogerJ" wrote:
>
>> Yes I have run all the available Windows updates!
>>
>> "Bill Sanderson MVP" wrote:
>>
>> > Along the lines of DaveM's thought, have you been to Windows Update and
>> > done
>> > an express scan, and applied all updates shown? Do that until no more
>> > updates are available.
>> > (and, if you have Office on this machine, by all means choose Microsoft
>> > update, and scan the same way)
>> >
>> >
>> > --
>> >
>> > "RogerJ" <(E-Mail Removed)> wrote in message
>> > news:85210B81-D2DB-4742-86AA-(E-Mail Removed)...
>> > >I downloaded and installed the Windows Defender software, but when i
>> > >tried
>> > >to
>> > > start it I got a message that I did not have permission to start the
>> > > Defender
>> > > Service. I have WinXP on a brand new Lenovo with a single user with
>> > > Administrator privileges.
>> > >
>> > > Thanks
>> > > Roger
>> >
>> >
>> >

It's XP Pro!
Roger

"Bill Sanderson MVP" wrote:

> This is a brand new machine, and you have applied all offered critical
> updates, and also gone back again to see whether more are available?
>
> What other software besides XP is installed? Particularly--"protective"
> software? Include anything which lenovo packs that might be
> relevant--goback?
>
> This seems like either oddly set permissions of some sort, or something
> intentionally interfering with starting new processes--some anti-malware
> might do that.
>
> I've seen the Defender process killed by a root kit in place on the machine,
> and a virus could certainly do the same, but I wouldn't expect the error
> message you are getting from that.
>
> Can you say whether this is XP Pro or XP Home?
>
>
>
>
> --
>
> "RogerJ" <(E-Mail Removed)> wrote in message
> news:E5A9E921-2F89-47D9-88FB-(E-Mail Removed)...
> > Hi, Did you dessert my? It is SP2 and all updates have been applied
> >
> > Roger
> >
> > "RogerJ" wrote:
> >
> >> Yes I have run all the available Windows updates!
> >>
> >> "Bill Sanderson MVP" wrote:
> >>
> >> > Along the lines of DaveM's thought, have you been to Windows Update and
> >> > done
> >> > an express scan, and applied all updates shown? Do that until no more
> >> > updates are available.
> >> > (and, if you have Office on this machine, by all means choose Microsoft
> >> > update, and scan the same way)
> >> >
> >> >
> >> > --
> >> >
> >> > "RogerJ" <(E-Mail Removed)> wrote in message
> >> > news:85210B81-D2DB-4742-86AA-(E-Mail Removed)...
> >> > >I downloaded and installed the Windows Defender software, but when i
> >> > >tried
> >> > >to
> >> > > start it I got a message that I did not have permission to start the
> >> > > Defender
> >> > > Service. I have WinXP on a brand new Lenovo with a single user with
> >> > > Administrator privileges.
> >> > >
> >> > > Thanks
> >> > > Roger
> >> >
> >> >
> >> >
>
>
>