kamares415 wrote:
>
> "Pegasus [MVP]" wrote:
>
>> "kamares415" <(E-Mail Removed)> wrote in message
>> news:0450BF55-222E-4A78-BBDF-(E-Mail Removed)...
>>> When I tried to boot up yeaterday morning it failed. After several
>>> attempts I
>>> got as far as Start in Safe Mode. Then I discovered that I didn't have any
>>> System Restore points...... except for when the new harddrive installed
>>> and
>>> the computer had nothing else installed. I had done nothing of consequence
>>> during the previous session. As I shut down, I noticed that there were
>>> updates which would be auto installed before the computer would shut
>>> itself
>>> down. I have done a disk scan and defrag to no avail. There is 86%
>>> freespace.
>> You need to report what exactly happens when you boot up in Normal Mode, how
>> far you get and what you see on the screen. Remember- we can't see what's on
>> your screen!
>>
>> Of course. After the Dell logo I get a page of typescript saying it had not started up properly and to select an option from the list by moving the high light.
> When trying the 2 options at the bottom 'start windows normally' or 'start
> in last known good config' I get the Windows XP logo and the blue squares
> moving across the box. This goes on and on to no conclusion [5+ minutes] so I
> power off.
> The two other options are safe mode with network and safe mode with command
> prompts.
> In safe mode, I get a full page of a list of files then it opens in 'safe
> mode' with a window giving 2 options, 'yes' or 'no'. 'No' to use system
> restore [but I have no restore points] or yes to fix a problem via Control
> Panel.
> Here I am in my zone of ignorance. Fix what and how? I have no idea what are
> the right settings.
Since this happened after Windows Updates, I would boot to Safe Mode,
open Control Panel, Add/Remove Programs, click the "Show Windows Updates
box atop the window, scroll down to the recent updates, and remove them.
Open Internet Options and in the Temporary Internet Files section,
click "Delete Files".
Restart the computer, and let the updates reinstall.
- You should have WU set to install critical updates; that might prevent
generic drivers from being updated.
- Also set WU to prompt you before installing; look at the updates so
you can decide whether you actually want what's offered, and deselect
those you don't want. You might not want IE8, the monthly malware
checks, etc..
- You might look into your Restore Points and see if they've been disabled.
See "Troubleshooting System Restore in Windows XP"
(
http://support.microsoft.com/?kbid=302796).
System Restore fails to restore:
http://bertk.mvps.org/html/srfail.html
--
Joe =o)