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Can't start in safe mode

 
 
Trevor Appleton
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      23rd Sep 2005
Hang at this line:

multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys


 
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Malke
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      23rd Sep 2005
Trevor Appleton wrote:

> Hang at this line:
>
> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys


This apparently has something to do with BlueTooth. Have you installed a
BlueTooth phone?

See if you can get into Safe Mode so you can uninstall the phone or undo
whatever you did just before the system stopped working.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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Malke
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      23rd Sep 2005
Malke wrote:

> Trevor Appleton wrote:
>
>> Hang at this line:
>>
>> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys

>
> This apparently has something to do with BlueTooth. Have you installed
> a BlueTooth phone?
>
> See if you can get into Safe Mode so you can uninstall the phone or
> undo whatever you did just before the system stopped working.
>
> Malke


Sorry for the double post - I just looked at your subject line and saw
that you can't get into Safe Mode. This is why it is a bad idea to post
the gist of your problem in the subject line; many people won't even
look at it. In any case, from the same menu as Safe Mode, try Last
Known Good Configuration.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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Sharon F
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      23rd Sep 2005
On Fri, 23 Sep 2005 12:02:07 +0100, Trevor Appleton wrote:

> Hang at this line:
>
> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys


In addition to what Malke has posted, this looks like a line from boot.ini.
Your line points to a driver file. Normally these entries point to the
directory that Windows is installed in and not to a driver file.

If you have the tools to edit a boot.ini file from outside of Windows, you
could edit the line. On my system the line that boots XP looks like this:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /NOEXECUTE=OPTIN /FASTDETECT

Using Last Known Good or System Restore as Malke suggests provide possible
methods of recovery for this situation.

--
Sharon F
MS-MVP ~ Windows Shell/User
 
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Trevor Appleton
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Posts: n/a
 
      23rd Sep 2005

"Sharon F" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Fri, 23 Sep 2005 12:02:07 +0100, Trevor Appleton wrote:
>
>> Hang at this line:
>>
>> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys

>
> In addition to what Malke has posted, this looks like a line from
> boot.ini.
> Your line points to a driver file. Normally these entries point to the
> directory that Windows is installed in and not to a driver file.
>
> If you have the tools to edit a boot.ini file from outside of Windows, you
> could edit the line. On my system the line that boots XP looks like this:
> multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
> Professional" /NOEXECUTE=OPTIN /FASTDETECT
>
> Using Last Known Good or System Restore as Malke suggests provide possible
> methods of recovery for this situation.
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User




I haven't installed any blue tooth they've been on since new 8 months ago.

The problem has probably been there too for several months.

Will try the system restore. Thanks.


 
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Trevor Appleton
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      23rd Sep 2005

"Malke" <(E-Mail Removed)> wrote in message
news:u%(E-Mail Removed)...
> Malke wrote:
>
>> Trevor Appleton wrote:
>>
>>> Hang at this line:
>>>
>>> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys

>>
>> This apparently has something to do with BlueTooth. Have you installed
>> a BlueTooth phone?
>>
>> See if you can get into Safe Mode so you can uninstall the phone or
>> undo whatever you did just before the system stopped working.
>>
>> Malke

>
> Sorry for the double post - I just looked at your subject line and saw
> that you can't get into Safe Mode. This is why it is a bad idea to post
> the gist of your problem in the subject line; many people won't even
> look at it. In any case, from the same menu as Safe Mode, try Last
> Known Good Configuration.
>
> Malke
> --




Have tried last know good config, but surprised this doesn;'t work as PC
boots fine normally just not in safe mode.







 
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Malke
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      23rd Sep 2005
Trevor Appleton wrote:

>
> "Sharon F" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> On Fri, 23 Sep 2005 12:02:07 +0100, Trevor Appleton wrote:
>>
>>> Hang at this line:
>>>
>>> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys

>>
>> In addition to what Malke has posted, this looks like a line from
>> boot.ini.
>> Your line points to a driver file. Normally these entries point to
>> the directory that Windows is installed in and not to a driver file.
>>
>> If you have the tools to edit a boot.ini file from outside of
>> Windows, you could edit the line. On my system the line that boots XP
>> looks like this:
>> multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
>> Professional" /NOEXECUTE=OPTIN /FASTDETECT
>>
>> Using Last Known Good or System Restore as Malke suggests provide
>> possible methods of recovery for this situation.
>>
>> --
>> Sharon F
>> MS-MVP ~ Windows Shell/User

>
>
>
> I haven't installed any blue tooth they've been on since new 8 months
> ago.
>
> The problem has probably been there too for several months.
>
> Will try the system restore. Thanks.


Do you have InCD running? Older versions of it can prevent going into
Safe Mode if you have XP SP2. The cure is to update InCD (or just get
rid of it if you don't use it).

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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Trevor Appleton
Guest
Posts: n/a
 
      23rd Sep 2005

"Malke" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Trevor Appleton wrote:
>
>>
>> "Sharon F" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> On Fri, 23 Sep 2005 12:02:07 +0100, Trevor Appleton wrote:
>>>
>>>> Hang at this line:
>>>>
>>>> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys
>>>
>>> In addition to what Malke has posted, this looks like a line from
>>> boot.ini.
>>> Your line points to a driver file. Normally these entries point to
>>> the directory that Windows is installed in and not to a driver file.
>>>
>>> If you have the tools to edit a boot.ini file from outside of
>>> Windows, you could edit the line. On my system the line that boots XP
>>> looks like this:
>>> multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
>>> Professional" /NOEXECUTE=OPTIN /FASTDETECT
>>>
>>> Using Last Known Good or System Restore as Malke suggests provide
>>> possible methods of recovery for this situation.
>>>
>>> --
>>> Sharon F
>>> MS-MVP ~ Windows Shell/User

>>
>>
>>
>> I haven't installed any blue tooth they've been on since new 8 months
>> ago.
>>
>> The problem has probably been there too for several months.
>>
>> Will try the system restore. Thanks.

>
> Do you have InCD running? Older versions of it can prevent going into
> Safe Mode if you have XP SP2. The cure is to update InCD (or just get
> rid of it if you don't use it).
>
> Malke



Found plenty of files named InCD4 or similar but nothing of that name in
add/remove software, so has it another name that would show here?


 
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Trevor Appleton
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Posts: n/a
 
      23rd Sep 2005

"Malke" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Trevor Appleton wrote:
>
>> Hang at this line:
>>
>> multi(0)disk(0)partition(1)\WINDOWS\system32\Drivers\BTHidMgr.sys

>
> This apparently has something to do with BlueTooth. Have you installed a
> BlueTooth phone?
>
> See if you can get into Safe Mode so you can uninstall the phone or undo




But I can't get into safe mode!

I haven't done anything for this to suddenly happen, it's been like it for a
long time.


 
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Malke
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      24th Sep 2005
Trevor Appleton wrote:

>> Do you have InCD running? Older versions of it can prevent going into
>> Safe Mode if you have XP SP2. The cure is to update InCD (or just get
>> rid of it if you don't use it).
>>
>> Malke

>
>
> Found plenty of files named InCD4 or similar but nothing of that name
> in add/remove software, so has it another name that would show here?


It's part of Nero. If you use Add/Remove for Nero, you should get the
opportunity to remove/modify the different Nero components and you can
remove InCD. Or just go to Nero's site and get updates for all of Nero
including InCD.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
 
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