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Can't start Outlook - "it can't open Outlook window"?

 
 
Eva_S
Guest
Posts: n/a
 
      2nd Nov 2009
Hi.

I did some changes on how my browser (IE 7) handles cookies. After that I
could not start my Outlook (2007 student version). It says "MS Office Outlook
can not be started. The Outlook window can not be opened" (but it said so in
Swedish though... use a swedish version). Of course I tried to change back
the cookie settings but it did not help. I also tried to repair and then
remove/install Office 2007 again but nothing helped.

Any ideas what can have gone wrong/how to solve it?
 
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Roady [MVP]
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Posts: n/a
 
      2nd Nov 2009
Start Outlook with the resetnavpane switch;
Start-> Run; outlook.exe /resetnavpane

That it happened after the cookie setting change was probably a coincidence
;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Eva_S" <(E-Mail Removed)> wrote in message
news:8439CD6B-E56F-4FC3-9958-(E-Mail Removed)...
> Hi.
>
> I did some changes on how my browser (IE 7) handles cookies. After that I
> could not start my Outlook (2007 student version). It says "MS Office
> Outlook
> can not be started. The Outlook window can not be opened" (but it said so
> in
> Swedish though... use a swedish version). Of course I tried to change back
> the cookie settings but it did not help. I also tried to repair and then
> remove/install Office 2007 again but nothing helped.
>
> Any ideas what can have gone wrong/how to solve it?


 
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VanguardLH
Guest
Posts: n/a
 
      2nd Nov 2009
Eva_S wrote:

> I did some changes on how my browser (IE 7) handles cookies. After
> that I could not start my Outlook (2007 student version).


The Home & Student version of Office does NOT include Outlook. See:

http://office.microsoft.com/en-us/pr...635841033.aspx

Time to modify your story.

> It says "MS Office Outlook can not be started. The Outlook window can
> not be opened" (but it said so in Swedish though... use a swedish
> version).


So did you buy a separate copy of Outlook to include into your Office
suite? From what others have said, a separate install of standalone
version of Outlook does provide all integration features available when
Outlook is included in the MS Office suite.

> Of course I tried to change back the cookie settings but it did not
> help.


Outlook isn't a web browser. It doesn't use cookies.

> I also tried to repair and then remove/install Office 2007 again but
> nothing helped.


Guess it might depend on where and when you obtained Outlook since it
is not included in the Microsoft Office 2007 Home & Student edition.

Have you tried loading Outlook in its safe mode so any add-ons you
installed into it do NOT get loaded?

outlook.exe /safe
 
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Vee Dell
Guest
Posts: n/a
 
      2nd Nov 2009
Hi

This has happened to me as well. It happened after I installed Windows Live
Mail for newsgroup reading purposes.
I have tried your resetnavpane option and I get a message that the file
cannot be found. I am running Windows 7

Thanks

Vee

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in
message news:(E-Mail Removed)...
> Start Outlook with the resetnavpane switch;
> Start-> Run; outlook.exe /resetnavpane
>
> That it happened after the cookie setting change was probably a
> coincidence ;-)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Eva_S" <(E-Mail Removed)> wrote in message
> news:8439CD6B-E56F-4FC3-9958-(E-Mail Removed)...
>> Hi.
>>
>> I did some changes on how my browser (IE 7) handles cookies. After that I
>> could not start my Outlook (2007 student version). It says "MS Office
>> Outlook
>> can not be started. The Outlook window can not be opened" (but it said so
>> in
>> Swedish though... use a swedish version). Of course I tried to change
>> back
>> the cookie settings but it did not help. I also tried to repair and then
>> remove/install Office 2007 again but nothing helped.
>>
>> Any ideas what can have gone wrong/how to solve it?

>

 
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DL
Guest
Posts: n/a
 
      2nd Nov 2009
Theres a space between, exe /

"Vee Dell" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi
>
> This has happened to me as well. It happened after I installed Windows
> Live Mail for newsgroup reading purposes.
> I have tried your resetnavpane option and I get a message that the file
> cannot be found. I am running Windows 7
>
> Thanks
>
> Vee
>
> "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote
> in message news:(E-Mail Removed)...
>> Start Outlook with the resetnavpane switch;
>> Start-> Run; outlook.exe /resetnavpane
>>
>> That it happened after the cookie setting change was probably a
>> coincidence ;-)
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "Eva_S" <(E-Mail Removed)> wrote in message
>> news:8439CD6B-E56F-4FC3-9958-(E-Mail Removed)...
>>> Hi.
>>>
>>> I did some changes on how my browser (IE 7) handles cookies. After that
>>> I
>>> could not start my Outlook (2007 student version). It says "MS Office
>>> Outlook
>>> can not be started. The Outlook window can not be opened" (but it said
>>> so in
>>> Swedish though... use a swedish version). Of course I tried to change
>>> back
>>> the cookie settings but it did not help. I also tried to repair and then
>>> remove/install Office 2007 again but nothing helped.
>>>
>>> Any ideas what can have gone wrong/how to solve it?

>>



 
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Vee Dell
Guest
Posts: n/a
 
      2nd Nov 2009
Thanks for the help. I uninstalled Office and Windows Live. Reinstalled
Office and then let Windows Update
install Windows Live instead of me physically going to the website and
downloading it. Everything
is working now.

Regards

Vee

"DL" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Theres a space between, exe /
>
> "Vee Dell" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Hi
>>
>> This has happened to me as well. It happened after I installed Windows
>> Live Mail for newsgroup reading purposes.
>> I have tried your resetnavpane option and I get a message that the file
>> cannot be found. I am running Windows 7
>>
>> Thanks
>>
>> Vee
>>
>> "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote
>> in message news:(E-Mail Removed)...
>>> Start Outlook with the resetnavpane switch;
>>> Start-> Run; outlook.exe /resetnavpane
>>>
>>> That it happened after the cookie setting change was probably a
>>> coincidence ;-)
>>>
>>> --
>>> Robert Sparnaaij [MVP-Outlook]
>>> Coauthor, Configuring Microsoft Outlook 2003
>>> http://www.howto-outlook.com/
>>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>>
>>> http://www.msoutlook.info/
>>> Real World Questions, Real World Answers
>>>
>>> -----
>>>
>>> "Eva_S" <(E-Mail Removed)> wrote in message
>>> news:8439CD6B-E56F-4FC3-9958-(E-Mail Removed)...
>>>> Hi.
>>>>
>>>> I did some changes on how my browser (IE 7) handles cookies. After that
>>>> I
>>>> could not start my Outlook (2007 student version). It says "MS Office
>>>> Outlook
>>>> can not be started. The Outlook window can not be opened" (but it said
>>>> so in
>>>> Swedish though... use a swedish version). Of course I tried to change
>>>> back
>>>> the cookie settings but it did not help. I also tried to repair and
>>>> then
>>>> remove/install Office 2007 again but nothing helped.
>>>>
>>>> Any ideas what can have gone wrong/how to solve it?
>>>

>
>

 
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Eva_S
Guest
Posts: n/a
 
      2nd Nov 2009
Ohh.. wow! I helped! Thanx a million!

Just out of curiosity (to learn for the future) - what exactly did happen to
cause this?

"Roady [MVP]" skrev:

> Start Outlook with the resetnavpane switch;
> Start-> Run; outlook.exe /resetnavpane
>
> That it happened after the cookie setting change was probably a coincidence
> ;-)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Eva_S" <(E-Mail Removed)> wrote in message
> news:8439CD6B-E56F-4FC3-9958-(E-Mail Removed)...
> > Hi.
> >
> > I did some changes on how my browser (IE 7) handles cookies. After that I
> > could not start my Outlook (2007 student version). It says "MS Office
> > Outlook
> > can not be started. The Outlook window can not be opened" (but it said so
> > in
> > Swedish though... use a swedish version). Of course I tried to change back
> > the cookie settings but it did not help. I also tried to repair and then
> > remove/install Office 2007 again but nothing helped.
> >
> > Any ideas what can have gone wrong/how to solve it?

>
> .
>

 
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Eva_S
Guest
Posts: n/a
 
      2nd Nov 2009
Hi - no I bought the whole suite and installed it at once.

"VanguardLH" skrev:

> Eva_S wrote:
>
> > I did some changes on how my browser (IE 7) handles cookies. After
> > that I could not start my Outlook (2007 student version).

>
> The Home & Student version of Office does NOT include Outlook. See:
>
> http://office.microsoft.com/en-us/pr...635841033.aspx
>
> Time to modify your story.
>
> > It says "MS Office Outlook can not be started. The Outlook window can
> > not be opened" (but it said so in Swedish though... use a swedish
> > version).

>
> So did you buy a separate copy of Outlook to include into your Office
> suite? From what others have said, a separate install of standalone
> version of Outlook does provide all integration features available when
> Outlook is included in the MS Office suite.
>
> > Of course I tried to change back the cookie settings but it did not
> > help.

>
> Outlook isn't a web browser. It doesn't use cookies.
>
> > I also tried to repair and then remove/install Office 2007 again but
> > nothing helped.

>
> Guess it might depend on where and when you obtained Outlook since it
> is not included in the Microsoft Office 2007 Home & Student edition.
>
> Have you tried loading Outlook in its safe mode so any add-ons you
> installed into it do NOT get loaded?
>
> outlook.exe /safe
> .
>

 
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VanguardLH
Guest
Posts: n/a
 
      8th Nov 2009
Eva_S wrote:

> I bought the whole suite and installed it at once.


If you bought the student edition of MS Office 2007 then you did NOT get
Outlook. It isn't included in that edition of Office.
 
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