I had previously installed Outlook 97 on an XP Pro computer but had never
used it there. Now when I try to start Outlook it immediately gives the
message, "Outlook.exe has encountered a problem and needs to close." The
following gave the same result:
- Uninstall and reinstall after clean boot
- Compatibility mode

Is there a problem running Outlook 97 under XP Pro? If it makes any
difference I have Excel 2003 installed. Word 97 runs OK. (Outlook 97 runs
fine under W2K on an older computer.)

If I can't resolve this problem, is there another organizer (preferably low
cost or free) that will load Outlook's pst file? (I only use Outlook's
Contacts and Tasks. I do my email through Outlook Express.)

Thanks,
Don Culp

I don't know if OL97 will run under XP, but I cannot see why not. Did
you configure it correctly? Did you check if you find more details about
the error in the Event Viewer?

Don Culp wrote:
> I had previously installed Outlook 97 on an XP Pro computer but had never
> used it there. Now when I try to start Outlook it immediately gives the
> message, "Outlook.exe has encountered a problem and needs to close." The
> following gave the same result:
> - Uninstall and reinstall after clean boot
> - Compatibility mode
>
> Is there a problem running Outlook 97 under XP Pro? If it makes any
> difference I have Excel 2003 installed. Word 97 runs OK. (Outlook 97 runs
> fine under W2K on an older computer.)
>
> If I can't resolve this problem, is there another organizer (preferably low
> cost or free) that will load Outlook's pst file? (I only use Outlook's
> Contacts and Tasks. I do my email through Outlook Express.)
>
> Thanks,
> Don Culp

Pat --

OL97 does not completely load so there is no opportunity to configure it.

The Event Viewer says:
EventID 1000
Description: Faulting application outlook.exe, version 8.0.0.3513; faulting
module user32.dll, version 5.1.2600.3099, fault address 0x000115f.


"Pat Willener" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I don't know if OL97 will run under XP, but I cannot see why not. Did you
>configure it correctly? Did you check if you find more details about the
>error in the Event Viewer?
>
> Don Culp wrote:
>> I had previously installed Outlook 97 on an XP Pro computer but had never
>> used it there. Now when I try to start Outlook it immediately gives the
>> message, "Outlook.exe has encountered a problem and needs to close." The
>> following gave the same result:
>> - Uninstall and reinstall after clean boot
>> - Compatibility mode
>>
>> Is there a problem running Outlook 97 under XP Pro? If it makes any
>> difference I have Excel 2003 installed. Word 97 runs OK. (Outlook 97 runs
>> fine under W2K on an older computer.)
>>
>> If I can't resolve this problem, is there another organizer (preferably
>> low
>> cost or free) that will load Outlook's pst file? (I only use Outlook's
>> Contacts and Tasks. I do my email through Outlook Express.)
>>
>> Thanks,
>> Don Culp

By the way, OL97 installs correctly on a new XP x64 computer.

"Don Culp" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Pat --
>
> OL97 does not completely load so there is no opportunity to configure it.
>
> The Event Viewer says:
> EventID 1000
> Description: Faulting application outlook.exe, version 8.0.0.3513;
> faulting module user32.dll, version 5.1.2600.3099, fault address
> 0x000115f.
>
>
> "Pat Willener" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>I don't know if OL97 will run under XP, but I cannot see why not. Did you
>>configure it correctly? Did you check if you find more details about the
>>error in the Event Viewer?
>>
>> Don Culp wrote:
>>> I had previously installed Outlook 97 on an XP Pro computer but had
>>> never
>>> used it there. Now when I try to start Outlook it immediately gives the
>>> message, "Outlook.exe has encountered a problem and needs to close." The
>>> following gave the same result:
>>> - Uninstall and reinstall after clean boot
>>> - Compatibility mode
>>>
>>> Is there a problem running Outlook 97 under XP Pro? If it makes any
>>> difference I have Excel 2003 installed. Word 97 runs OK. (Outlook 97
>>> runs
>>> fine under W2K on an older computer.)
>>>
>>> If I can't resolve this problem, is there another organizer (preferably
>>> low
>>> cost or free) that will load Outlook's pst file? (I only use Outlook's
>>> Contacts and Tasks. I do my email through Outlook Express.)
>>>
>>> Thanks,
>>> Don Culp
>
>

Configure it from the Control Panel's Mail applet.

Don Culp wrote:
> Pat --
>
> OL97 does not completely load so there is no opportunity to configure it.
>
> The Event Viewer says:
> EventID 1000
> Description: Faulting application outlook.exe, version 8.0.0.3513; faulting
> module user32.dll, version 5.1.2600.3099, fault address 0x000115f.
>
>
> "Pat Willener" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> I don't know if OL97 will run under XP, but I cannot see why not. Did you
>> configure it correctly? Did you check if you find more details about the
>> error in the Event Viewer?
>>
>> Don Culp wrote:
>>> I had previously installed Outlook 97 on an XP Pro computer but had never
>>> used it there. Now when I try to start Outlook it immediately gives the
>>> message, "Outlook.exe has encountered a problem and needs to close." The
>>> following gave the same result:
>>> - Uninstall and reinstall after clean boot
>>> - Compatibility mode
>>>
>>> Is there a problem running Outlook 97 under XP Pro? If it makes any
>>> difference I have Excel 2003 installed. Word 97 runs OK. (Outlook 97 runs
>>> fine under W2K on an older computer.)
>>>
>>> If I can't resolve this problem, is there another organizer (preferably
>>> low
>>> cost or free) that will load Outlook's pst file? (I only use Outlook's
>>> Contacts and Tasks. I do my email through Outlook Express.)
>>>
>>> Thanks,
>>> Don Culp