Terri,
From Control Panel> Internet Options> Advanced uncheck "Enable third party
browser extensions." That should allow IE to open.
Run CWShredder from
http://www.merijn.org/downloads.html It's been
the most helpful with this problem. It may be the only cleanup program you
need this time. CWShredder is only about 125 KB so it could be downloaded
from another machine onto a floppy disk.
Search for and remove other malware and note the security tips at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
You should re-enable browser extensions after the cleanup.
Don
--
Newsgroup replies preferred, but e-mail address is...
don_04[at]varnau[dot]org
- - - - - - - - -
"Terri" <anonymous[at]discussions.microsoft.com> wrote in message
news:687B7B6F-E274-40BE-99A2-(E-Mail Removed)...
> I'm having the same problem, except with Windows 2000. It was working
fine one day then it quite. Then I upgraded to 6.0 to see if that would
clear up the problem.
>
> I get the following error Event Type:
>
> Error
> Event Source: Microsoft Internet Explorer
> Event Category: None
> Event ID: 1000
> Description:
> The description for Event ID ( 1000 ) in Source ( Microsoft Internet
Explorer ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a remote
computer. The following information is part of the event: iexplore.exe,
6.0.2800.1106, winshow.dll, 1.0.0.1, 00009901.
>
> Any suggestions?
>
> ----- Kathy wrote: -----
>
> All of a sudden, I launch internet explorer and i get the
> encountered error message. I went to microsoft.com and
> they say that I need to uninstall some software - but I
> don't have that software, also the dlls that they list is
> not the dll that I receive in the error for msac.dll. I
> searched for that file on my pc, but it isnt there. So, I
> reinstalled windows (XP) still nothing?
>
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