When I try to sign out or shut down Win2k Pro SP4, the screen "greys" like
normal, then just sits there and does nothing, regardless of how long I leave
it alone. If I hit any key, the screen brightens and I can use it like
normal. I've never seen this before and I'm really not sure what to do about
it. this is happening in a lab on almost all of the PCs. Any help would be
great.

Dave wrote:
> When I try to sign out or shut down Win2k Pro SP4, the screen "greys" like
> normal, then just sits there and does nothing, regardless of how long I
> leave it alone. If I hit any key, the screen brightens and I can use it
> like normal. I've never seen this before and I'm really not sure what to
> do about it. this is happening in a lab on almost all of the PCs. Any
> help would be great.

http://support.microsoft.com/kb/315409

you can try an emergency shutdown
press ctrl alt del

then hold the ctrl button and then click the shutdown button

you will get a warning, click OK




--
Steve Parry BA(Hons) MCP

http://www.gwynfryn.co.uk