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Can't shut down (re-post)

 
 
Alex_Bachrach
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      4th Apr 2004
Hi. I'm using a stand-alone WinXp-Pro (loaded with SP1) at home.
Consistently update and use anti-spyware, scumware, malware, etc and update
my Norton ant-virus 2-3 times a week. If, after working on my computer for
more than an hour or so, I want to shut down I try to do so by closing all
windows and then disconnect from my adsl. Can't get the connection to close
even by using the task manager- then use the shutdown facility on task
manager but then the computer hangs at the point where it says "saving your
settings which forces me to shut it off by using the power button- not a
good idea I know. Tried using the fix on MS's Knowledge Base using the
catalog items and found one which seems to fit but, unfortunately, don't
know where to target that download since it's not automatic. Grateful for
ANY help. Thanks!

AB


 
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