I installed Office 2003 over Office 2000. I also had
Outlook Express. When I opened the new Outlook 2003 i
noticed some of my old e mail was missing. In trying to
troubleshoot I sent an e mail thru Outlook to myself but
didn't receive it. I opened OE which I rarely use and
found the e mail there. I tried many more times to send
e mail through Outlook (which I want to use exclusively)
and it is only received in OE. I checked all places to
verify that Outlook was the default and OE was not the
default. When I open OE it even asks me if I want to
make it the default. And yet it is the only program to
receive e mail. When I delete my mail account from OE
and try to send mail to myself in Outlook it won't show
up anywhere unless I open OE and build my account again.
I called the Tech24 support and had two experiences. The
first had me reset my IE settings. this worked for a
while and I received 3 e mails in Outlook but for some
reason without me touching the machine, the received e
mail alll started coming to OE again. when I called back
they weren't much help. they suggested deleting OE which
i tried to do following all their instructions. The
program is still there but it's just basically a shell of
its former self. There is no mail account in it. Still
can send only in Outlook and no receive. I have tried to
uninstall Office 2003 in hopes of starting the process
all over. When I reinstall I find all my old mail and
boxes there as if I hadn't left. I'm thinking if I
completely wipe clean Outlook that maybe thre is some
chance of starting with a clean slate. Is this
possible? Basically then, how can i make Outlook the
complete default e mail program instead of OE? Thanks
for your help.

From what I understand Outlook 2003 already is your default but has problems
with receiving mail. This common when upgrading and it is recommended that
after an upgrade you recreate (do not copy!)your mail profile. To do this go
to Control Panel-> Mail-> button Show Profiles...

To stop receiving mails in OE means you'll have to remove the mail account
from OE; Tools-> Accounts-> tab Mail

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Create your own fully customized Toolbar

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----
"Stephen Hoffman" <(E-Mail Removed)> wrote in message
news:469701c3ff81$0e715bc0$(E-Mail Removed)...
>I installed Office 2003 over Office 2000. I also had
> Outlook Express. When I opened the new Outlook 2003 i
> noticed some of my old e mail was missing. In trying to
> troubleshoot I sent an e mail thru Outlook to myself but
> didn't receive it. I opened OE which I rarely use and
> found the e mail there. I tried many more times to send
> e mail through Outlook (which I want to use exclusively)
> and it is only received in OE. I checked all places to
> verify that Outlook was the default and OE was not the
> default. When I open OE it even asks me if I want to
> make it the default. And yet it is the only program to
> receive e mail. When I delete my mail account from OE
> and try to send mail to myself in Outlook it won't show
> up anywhere unless I open OE and build my account again.
> I called the Tech24 support and had two experiences. The
> first had me reset my IE settings. this worked for a
> while and I received 3 e mails in Outlook but for some
> reason without me touching the machine, the received e
> mail alll started coming to OE again. when I called back
> they weren't much help. they suggested deleting OE which
> i tried to do following all their instructions. The
> program is still there but it's just basically a shell of
> its former self. There is no mail account in it. Still
> can send only in Outlook and no receive. I have tried to
> uninstall Office 2003 in hopes of starting the process
> all over. When I reinstall I find all my old mail and
> boxes there as if I hadn't left. I'm thinking if I
> completely wipe clean Outlook that maybe thre is some
> chance of starting with a clean slate. Is this
> possible? Basically then, how can i make Outlook the
> complete default e mail program instead of OE? Thanks
> for your help.

Roady, thanks but this doesn't help. There has to be a
way to start all over again. I've uninstalled Office and
reinstalled hoping to start fresh but I have the same e-
mail and boxes when I start Outlook again. Any ideas?
thanks again.


>-----Original Message-----
>From what I understand Outlook 2003 already is your
default but has problems
>with receiving mail. This common when upgrading and it
is recommended that
>after an upgrade you recreate (do not copy!)your mail
profile. To do this go
>to Control Panel-> Mail-> button Show Profiles...
>
>To stop receiving mails in OE means you'll have to
remove the mail account
>from OE; Tools-> Accounts-> tab Mail
>
>--
>Roady [MVP]
>www.sparnaaij.net
>Microsoft Office and Microsoft Office related News
>Also Outlook FAQ, How To's, Downloads and more...
>
>Tip of the month:
>-Create your own fully customized Toolbar
>
>Subscribe to the newsletter to receive news and tips &
tricks in your
>mailbox!
>www.sparnaaij.net
>
>(I changed my reply address; remove all CAPS and
_underscores_ from the
>address when mailing)
>-----
>"Stephen Hoffman" <(E-Mail Removed)>
wrote in message
>news:469701c3ff81$0e715bc0$(E-Mail Removed)...
>>I installed Office 2003 over Office 2000. I also had
>> Outlook Express. When I opened the new Outlook 2003 i
>> noticed some of my old e mail was missing. In trying
to
>> troubleshoot I sent an e mail thru Outlook to myself
but
>> didn't receive it. I opened OE which I rarely use and
>> found the e mail there. I tried many more times to
send
>> e mail through Outlook (which I want to use
exclusively)
>> and it is only received in OE. I checked all places to
>> verify that Outlook was the default and OE was not the
>> default. When I open OE it even asks me if I want to
>> make it the default. And yet it is the only program to
>> receive e mail. When I delete my mail account from OE
>> and try to send mail to myself in Outlook it won't show
>> up anywhere unless I open OE and build my account
again.
>> I called the Tech24 support and had two experiences.
The
>> first had me reset my IE settings. this worked for a
>> while and I received 3 e mails in Outlook but for some
>> reason without me touching the machine, the received e
>> mail alll started coming to OE again. when I called
back
>> they weren't much help. they suggested deleting OE
which
>> i tried to do following all their instructions. The
>> program is still there but it's just basically a shell
of
>> its former self. There is no mail account in it. Still
>> can send only in Outlook and no receive. I have tried
to
>> uninstall Office 2003 in hopes of starting the process
>> all over. When I reinstall I find all my old mail and
>> boxes there as if I hadn't left. I'm thinking if I
>> completely wipe clean Outlook that maybe thre is some
>> chance of starting with a clean slate. Is this
>> possible? Basically then, how can i make Outlook the
>> complete default e mail program instead of OE? Thanks
>> for your help.
>
>
>.
>

Did you read my response? It describes how you can start with a clean
profile.

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Create your own fully customized Toolbar
-Creating a Classic View in Outlook 2003
Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
-----
"Stephen Hoffman" <(E-Mail Removed)> wrote in message
news:4d1e01c3ffc6$0b0cedb0$(E-Mail Removed)...
> Roady, thanks but this doesn't help. There has to be a
> way to start all over again. I've uninstalled Office and
> reinstalled hoping to start fresh but I have the same e-
> mail and boxes when I start Outlook again. Any ideas?
> thanks again.
>
>
> >-----Original Message-----
> >From what I understand Outlook 2003 already is your
> default but has problems
> >with receiving mail. This common when upgrading and it
> is recommended that
> >after an upgrade you recreate (do not copy!)your mail
> profile. To do this go
> >to Control Panel-> Mail-> button Show Profiles...
> >
> >To stop receiving mails in OE means you'll have to
> remove the mail account
> >from OE; Tools-> Accounts-> tab Mail
> >
> >--
> >Roady [MVP]
> >www.sparnaaij.net
> >Microsoft Office and Microsoft Office related News
> >Also Outlook FAQ, How To's, Downloads and more...
> >
> >Tip of the month:
> >-Create your own fully customized Toolbar
> >
> >Subscribe to the newsletter to receive news and tips &
> tricks in your
> >mailbox!
> >www.sparnaaij.net
> >
> >(I changed my reply address; remove all CAPS and
> _underscores_ from the
> >address when mailing)
> >-----
> >"Stephen Hoffman" <(E-Mail Removed)>
> wrote in message
> >news:469701c3ff81$0e715bc0$(E-Mail Removed)...
> >>I installed Office 2003 over Office 2000. I also had
> >> Outlook Express. When I opened the new Outlook 2003 i
> >> noticed some of my old e mail was missing. In trying
> to
> >> troubleshoot I sent an e mail thru Outlook to myself
> but
> >> didn't receive it. I opened OE which I rarely use and
> >> found the e mail there. I tried many more times to
> send
> >> e mail through Outlook (which I want to use
> exclusively)
> >> and it is only received in OE. I checked all places to
> >> verify that Outlook was the default and OE was not the
> >> default. When I open OE it even asks me if I want to
> >> make it the default. And yet it is the only program to
> >> receive e mail. When I delete my mail account from OE
> >> and try to send mail to myself in Outlook it won't show
> >> up anywhere unless I open OE and build my account
> again.
> >> I called the Tech24 support and had two experiences.
> The
> >> first had me reset my IE settings. this worked for a
> >> while and I received 3 e mails in Outlook but for some
> >> reason without me touching the machine, the received e
> >> mail alll started coming to OE again. when I called
> back
> >> they weren't much help. they suggested deleting OE
> which
> >> i tried to do following all their instructions. The
> >> program is still there but it's just basically a shell
> of
> >> its former self. There is no mail account in it. Still
> >> can send only in Outlook and no receive. I have tried
> to
> >> uninstall Office 2003 in hopes of starting the process
> >> all over. When I reinstall I find all my old mail and
> >> boxes there as if I hadn't left. I'm thinking if I
> >> completely wipe clean Outlook that maybe thre is some
> >> chance of starting with a clean slate. Is this
> >> possible? Basically then, how can i make Outlook the
> >> complete default e mail program instead of OE? Thanks
> >> for your help.
> >
> >
> >.
> >