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I cant send or recieve emails anymore?

 
 
Rebecca_x
Guest
Posts: n/a
 
      2nd Dec 2009
I regulary check my emails and today when i clicked 'send and recieve' it
came up with this error message

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I am no sure how to solve this problems so suggestions would be great thank
you!
 
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Gary VanderMolen \(MVP\)
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Posts: n/a
 
      2nd Dec 2009
"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Rebecca_x" <(E-Mail Removed)> wrote in message news:01D1C89B-D8BF-41E7-A71A-(E-Mail Removed)...
>I regulary check my emails and today when i clicked 'send and recieve' it
> came up with this error message
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
>
> I am no sure how to solve this problems so suggestions would be great thank
> you!

 
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sandyc
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Posts: n/a
 
      2nd Dec 2009

"Rebecca_x" wrote:

> I regulary check my emails and today when i clicked 'send and recieve' it
> came up with this error message
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'pop.ntlworld.com', Server: 'pop.ntlworld.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
>
> I am no sure how to solve this problems so suggestions would be great thank
> you!



Same thing happening to me except I can send mail. my error message is error
# Ox800ccc19, help us out someone!

 
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Gary VanderMolen \(MVP\)
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Posts: n/a
 
      2nd Dec 2009

That's not the complete error message.
Do you get an error message when you try to send or receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"sandyc" <(E-Mail Removed)> wrote in message news:50554855-3FBE-4BA6-8F3A-(E-Mail Removed)...
>
>
> Same thing happening to me except I can send mail. my error message is error
> # Ox800ccc19, help us out someone!


 
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Brittney
Guest
Posts: n/a
 
      3rd Dec 2009
I keep getting an error message that says:
The host 'pop' could not be found. Please verify that you have entered the
server name correctly.
Account: 'Home', Server: 'pop', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 11001, Error Number: 0x800CCC0D

"Gary VanderMolen (MVP)" wrote:

> That's not the complete error message.
> Do you get an error message when you try to send or receive? If so,
> right-click on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "sandyc" <(E-Mail Removed)> wrote in message news:50554855-3FBE-4BA6-8F3A-(E-Mail Removed)...
> >
> >
> > Same thing happening to me except I can send mail. my error message is error
> > # Ox800ccc19, help us out someone!

>
> .
>

 
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slk759
Guest
Posts: n/a
 
      3rd Dec 2009
Yes you need to put in the actual server name and maybe some other specific
settings. Who is your email provider - just the part AFTER the @ symbol
please?


"Brittney" <(E-Mail Removed)> wrote in message
news:3F358B66-3486-4BE8-B5EB-(E-Mail Removed)...
> I keep getting an error message that says:
> The host 'pop' could not be found. Please verify that you have entered the
> server name correctly.
> Account: 'Home', Server: 'pop', Protocol: POP3, Port: 110, Secure(SSL):
> No,
> Socket Error: 11001, Error Number: 0x800CCC0D
>
> "Gary VanderMolen (MVP)" wrote:
>
>> That's not the complete error message.
>> Do you get an error message when you try to send or receive? If so,
>> right-click on your error message, copy, then paste it into a reply here.
>> We can't do much troubleshooting without the complete error message.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "sandyc" <(E-Mail Removed)> wrote in message
>> news:50554855-3FBE-4BA6-8F3A-(E-Mail Removed)...
>> >
>> >
>> > Same thing happening to me except I can send mail. my error message is
>> > error
>> > # Ox800ccc19, help us out someone!

>>
>> .
>>

 
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Norma Anderson
Guest
Posts: n/a
 
      4th Dec 2009
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(E-Mail Removed)'. Subject 'Emailing:
Michael's tournament 09' 002 (2)', Account: 'pop.live.com', Server:
'smtp.live.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first', Port: 25, Secure(SSL): No, Server Error: 530, Error
Number: 0x800CCC78

THIS THE FULL DETAIL..... PASTED FOR YOU
THANK YOU
NORMA

"Gary VanderMolen (MVP)" wrote:

> That's not the complete error message.
> Do you get an error message when you try to send or receive? If so,
> right-click on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message.
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "sandyc" <(E-Mail Removed)> wrote in message news:50554855-3FBE-4BA6-8F3A-(E-Mail Removed)...
> >
> >
> > Same thing happening to me except I can send mail. my error message is error
> > # Ox800ccc19, help us out someone!

>
> .
>

 
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Gary VanderMolen \(MVP\)
Guest
Posts: n/a
 
      4th Dec 2009
That server requires the SSL option to be enabled:
Go to Tools, Accounts, select that account, Properties, Advanced,
then check the SSL option (two places). The complete settings
are documented here:
http://mailcall.spaces.live.com/Blog/cns!CC9301187A51FE33!49799.entry

Also, I recommend using port 587 rather than port 25 for the SMTP server.
Currently that is not the source of your problem, but it could become so
in the future.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Norma Anderson" <Norma (E-Mail Removed)> wrote in message news:ADCBC88B-F942-4608-BD5C-(E-Mail Removed)...
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was '(E-Mail Removed)'. Subject 'Emailing:
> Michael's tournament 09' 002 (2)', Account: 'pop.live.com', Server:
> 'smtp.live.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
> STARTTLS command first', Port: 25, Secure(SSL): No, Server Error: 530, Error
> Number: 0x800CCC78
>
> THIS THE FULL DETAIL..... PASTED FOR YOU
> THANK YOU
> NORMA
>
> "Gary VanderMolen (MVP)" wrote:
>
>> That's not the complete error message.
>> Do you get an error message when you try to send or receive? If so,
>> right-click on your error message, copy, then paste it into a reply here.
>> We can't do much troubleshooting without the complete error message.
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "sandyc" <(E-Mail Removed)> wrote in message news:50554855-3FBE-4BA6-8F3A-(E-Mail Removed)...
>> >
>> >
>> > Same thing happening to me except I can send mail. my error message is error
>> > # Ox800ccc19, help us out someone!

>>
>> .
>>

 
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