Can't send or recieve e-mails. Error Message says "Bad Image"

's Computer Specifications

I can't send or receive e-mails in outlook now. I keep getting a message that
there is a bad image and to check the installation diskette. It says
C:\WINDOS\System32\MSOERT2.dll
is the bad image.
I have NO IDEAD what this is or how to fix it. Can anyone help?

's Computer Specifications

Are you sure this is Outlook and not Outlook Express?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

"Jacksmom13" wrote:

> I can't send or receive e-mails in outlook now. I keep getting a message that
> there is a bad image and to check the installation diskette. It says
> C:\WINDOS\System32\MSOERT2.dll
> is the bad image.
> I have NO IDEAD what this is or how to fix it. Can anyone help?

's Computer Specifications

Yes, it is outlook. It happened after it auto archived my files. I never do
that and did it today and now I can't send or receive anything.

"Jocelyn Fiorello [MVP - Outlook]" wrote:

> Are you sure this is Outlook and not Outlook Express?
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Jacksmom13" wrote:
>
> > I can't send or receive e-mails in outlook now. I keep getting a message that
> > there is a bad image and to check the installation diskette. It says
> > C:\WINDOS\System32\MSOERT2.dll
> > is the bad image.
> > I have NO IDEAD what this is or how to fix it. Can anyone help?

's Computer Specifications

OK. Have you tried running Detect and Repair from the Help menu in Outlook?
You may need to have your installation disks or CD handy when you do this.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

"Jacksmom13" wrote:

> Yes, it is outlook. It happened after it auto archived my files. I never do
> that and did it today and now I can't send or receive anything.
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > Are you sure this is Outlook and not Outlook Express?
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Jacksmom13" wrote:
> >
> > > I can't send or receive e-mails in outlook now. I keep getting a message that
> > > there is a bad image and to check the installation diskette. It says
> > > C:\WINDOS\System32\MSOERT2.dll
> > > is the bad image.
> > > I have NO IDEAD what this is or how to fix it. Can anyone help?

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