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cant send or recieve e-mail

 
 
reg
Guest
Posts: n/a
 
      21st Nov 2009
Using windows vista home basic service pack 2

Office enterprise 2007

trying to connect to an ISP using pop and smtp connections

Outlook was working fine then quit sending and receiving. Outlook times
out and will not send or recieve. Tried repairing outlook, tried removing and
then re-entering account information, tried uninstalling entire office etc...
No Luck. Occasionally on one of these tries I would recieve one or two
mails then nothing.

setup a spare laptop with office 2007 (XP system) and had no problems
accessing the ISP through outlook with identical settings

have turned off virus scanning on e-mails - no impact

pulling my hair out. Must be missing something. any suggestions?
--
reg
 
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Peter Foldes
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Posts: n/a
 
      21st Nov 2009
Uninstall your Anti Virus and then re-install it without the email
integration(scanning) option. Turning off the scanning does not work usually. You
need to turn it off as I posted

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"reg" <(E-Mail Removed)> wrote in message
newsE63259E-5047-4815-88D7-(E-Mail Removed)...
> Using windows vista home basic service pack 2
>
> Office enterprise 2007
>
> trying to connect to an ISP using pop and smtp connections
>
> Outlook was working fine then quit sending and receiving. Outlook times
> out and will not send or recieve. Tried repairing outlook, tried removing and
> then re-entering account information, tried uninstalling entire office etc...
> No Luck. Occasionally on one of these tries I would recieve one or two
> mails then nothing.
>
> setup a spare laptop with office 2007 (XP system) and had no problems
> accessing the ISP through outlook with identical settings
>
> have turned off virus scanning on e-mails - no impact
>
> pulling my hair out. Must be missing something. any suggestions?
> --
> reg


 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      22nd Nov 2009
Any error messages in the send/receive progress dialog? What firewall do you
use on that computer?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


"reg" <(E-Mail Removed)> wrote in message
newsE63259E-5047-4815-88D7-(E-Mail Removed)...
> Using windows vista home basic service pack 2
>
> Office enterprise 2007
>
> trying to connect to an ISP using pop and smtp connections
>
> Outlook was working fine then quit sending and receiving. Outlook times
> out and will not send or recieve. Tried repairing outlook, tried removing
> and
> then re-entering account information, tried uninstalling entire office
> etc...
> No Luck. Occasionally on one of these tries I would recieve one or two
> mails then nothing.
>
> setup a spare laptop with office 2007 (XP system) and had no problems
> accessing the ISP through outlook with identical settings
>
> have turned off virus scanning on e-mails - no impact
>
> pulling my hair out. Must be missing something. any suggestions?
> --
> reg


 
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