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Can't send or receive emails

 
 
lmscott
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Posts: n/a
 
      1st Jun 2009
I've tried troubleshooting and all kinds of things, but can't get my Windows
Mail to send or receive. This problem happened all of a sudden, and I wonder
if it has something to do with AT&T connecting up with Yahoo. ??? This is
the error message that I'm now receiving:

Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR authorization not enabled', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

Please help. Thanks.
 
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Cathij0269
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Posts: n/a
 
      1st Jun 2009
I'm having the same problem with the same message - started happening
yesterday. Email kept asking for my user name and password - which I typed
in but It seems to be refusing to accept! - grrrrrr

"lmscott" wrote:

> I've tried troubleshooting and all kinds of things, but can't get my Windows
> Mail to send or receive. This problem happened all of a sudden, and I wonder
> if it has something to do with AT&T connecting up with Yahoo. ??? This is
> the error message that I'm now receiving:
>
> Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
> POP3, Server Response: '-ERR authorization not enabled', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>
> Please help. Thanks.

 
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Cathij0269
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Posts: n/a
 
      1st Jun 2009
BTW My ISP is Orange (ex Wanadoo/Freeserve) but it appears from previous
posts that it is a problem on other ISPs too.

"Cathij0269" wrote:

> I'm having the same problem with the same message - started happening
> yesterday. Email kept asking for my user name and password - which I typed
> in but It seems to be refusing to accept! - grrrrrr
>
> "lmscott" wrote:
>
> > I've tried troubleshooting and all kinds of things, but can't get my Windows
> > Mail to send or receive. This problem happened all of a sudden, and I wonder
> > if it has something to do with AT&T connecting up with Yahoo. ??? This is
> > the error message that I'm now receiving:
> >
> > Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
> > POP3, Server Response: '-ERR authorization not enabled', Port: 110,
> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> >
> > Please help. Thanks.

 
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Gary VanderMolen
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Posts: n/a
 
      1st Jun 2009
AT&T has been migrating Bellsouth users to the AT&T/Yahoo mail servers.
Perhaps that is why the Bellsouth server is no longer working for you.
Try setting up a new account in Windows Mail using these instructions:
http://support.att.net/bellsouth/asp...2D121587e364c2

--
Gary VanderMolen, MS-MVP (Mail)


"lmscott" <(E-Mail Removed)> wrote in message newsF5D0733-AC7E-4A6A-A33E-(E-Mail Removed)...
> I've tried troubleshooting and all kinds of things, but can't get my Windows
> Mail to send or receive. This problem happened all of a sudden, and I wonder
> if it has something to do with AT&T connecting up with Yahoo. ??? This is
> the error message that I'm now receiving:
>
> Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
> POP3, Server Response: '-ERR authorization not enabled', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>
> Please help. Thanks.

 
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Gary VanderMolen
Guest
Posts: n/a
 
      1st Jun 2009
If your ISP is different, then your error message can't be the same.

Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Cathij0269" <(E-Mail Removed)> wrote in message news:AF7A1AA3-C639-4E83-8CBF-(E-Mail Removed)...
> BTW My ISP is Orange (ex Wanadoo/Freeserve) but it appears from previous
> posts that it is a problem on other ISPs too.
>
> "Cathij0269" wrote:
>
>> I'm having the same problem with the same message - started happening
>> yesterday. Email kept asking for my user name and password - which I typed
>> in but It seems to be refusing to accept! - grrrrrr

 
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Karin SBC
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Posts: n/a
 
      24th Jun 2009

:I have been having the same problem from SBCglobal.net. I called them and
they said it is a windows problem. In my XP machine, I can send and receive.
On my Vista machine, I can not. Per your suggestion, I deleted and
re-established my account in Windows Mail. I was able to send just one
message (and not receive it), then I get the same error messages I got before
:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'from sbc to att', Account: 'Karin SBC ', Server:
'smtp.att.yahoo.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error
Number: 0x800CCC0F

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'Karin SBC ', Server: 'pop.att.yahoo.com', Protocol:
POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

Do you have any other suggestions? As I mentioned, AT&T says it is not
their problem......

"Gary VanderMolen" wrote:

> AT&T has been migrating Bellsouth users to the AT&T/Yahoo mail servers.
> Perhaps that is why the Bellsouth server is no longer working for you.
> Try setting up a new account in Windows Mail using these instructions:
> http://support.att.net/bellsouth/asp...2D121587e364c2
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "lmscott" <(E-Mail Removed)> wrote in message newsF5D0733-AC7E-4A6A-A33E-(E-Mail Removed)...
> > I've tried troubleshooting and all kinds of things, but can't get my Windows
> > Mail to send or receive. This problem happened all of a sudden, and I wonder
> > if it has something to do with AT&T connecting up with Yahoo. ??? This is
> > the error message that I'm now receiving:
> >
> > Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
> > POP3, Server Response: '-ERR authorization not enabled', Port: 110,
> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
> >
> > Please help. Thanks.

>

 
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Sam Hobbs
Guest
Posts: n/a
 
      24th Jun 2009

The best action you can take at this moment is to create a new thread. In
the original question, the server is mail.bellsouth.net, and the server in
your message is pop.att.yahoo.com. The error numbers in the original message
are 0x800CCC90 and 0x800CCC18; the error number in your message is
0x800CCC0F. There are other differences about the error messages. Finally,
since the solution for the other problem does not work for you, your problem
is different.

Create a new thread. When you do, provide some history; what have you done.
Is this a new use of Vista or were you able to use WinMail previously? What
antivirus software are you using?



"Karin SBC" <Karin (E-Mail Removed)> wrote in message
news:2733B23A-B91B-4FB0-BDB9-(E-Mail Removed)...
> :I have been having the same problem from SBCglobal.net. I called them
> and
> they said it is a windows problem. In my XP machine, I can send and
> receive.
> On my Vista machine, I can not. Per your suggestion, I deleted and
> re-established my account in Windows Mail. I was able to send just one
> message (and not receive it), then I get the same error messages I got
> before
> :
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'from sbc to att', Account: 'Karin SBC ', Server:
> 'smtp.att.yahoo.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error
> Number: 0x800CCC0F
>
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'Karin SBC ', Server: 'pop.att.yahoo.com', Protocol:
> POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F
>
> Do you have any other suggestions? As I mentioned, AT&T says it is not
> their problem......
>
> "Gary VanderMolen" wrote:
>
>> AT&T has been migrating Bellsouth users to the AT&T/Yahoo mail servers.
>> Perhaps that is why the Bellsouth server is no longer working for you.
>> Try setting up a new account in Windows Mail using these instructions:
>> http://support.att.net/bellsouth/asp...2D121587e364c2
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "lmscott" <(E-Mail Removed)> wrote in message
>> newsF5D0733-AC7E-4A6A-A33E-(E-Mail Removed)...
>> > I've tried troubleshooting and all kinds of things, but can't get my
>> > Windows
>> > Mail to send or receive. This problem happened all of a sudden, and I
>> > wonder
>> > if it has something to do with AT&T connecting up with Yahoo. ??? This
>> > is
>> > the error message that I'm now receiving:
>> >
>> > Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
>> > POP3, Server Response: '-ERR authorization not enabled', Port: 110,
>> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>> >
>> > Please help. Thanks.

>>


 
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Gary VanderMolen
Guest
Posts: n/a
 
      27th Jun 2009

"Unexpected" termination is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Karin SBC" <Karin (E-Mail Removed)> wrote in message news:2733B23A-B91B-4FB0-BDB9-(E-Mail Removed)...
> :I have been having the same problem from SBCglobal.net. I called them and
> they said it is a windows problem. In my XP machine, I can send and receive.
> On my Vista machine, I can not. Per your suggestion, I deleted and
> re-established my account in Windows Mail. I was able to send just one
> message (and not receive it), then I get the same error messages I got before
> :
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'from sbc to att', Account: 'Karin SBC ', Server:
> 'smtp.att.yahoo.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error
> Number: 0x800CCC0F
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'Karin SBC ', Server: 'pop.att.yahoo.com', Protocol:
> POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F
>
> Do you have any other suggestions? As I mentioned, AT&T says it is not
> their problem......
>
> "Gary VanderMolen" wrote:
>
>> AT&T has been migrating Bellsouth users to the AT&T/Yahoo mail servers.
>> Perhaps that is why the Bellsouth server is no longer working for you.
>> Try setting up a new account in Windows Mail using these instructions:
>> http://support.att.net/bellsouth/asp...2D121587e364c2
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "lmscott" <(E-Mail Removed)> wrote in message newsF5D0733-AC7E-4A6A-A33E-(E-Mail Removed)...
>> > I've tried troubleshooting and all kinds of things, but can't get my Windows
>> > Mail to send or receive. This problem happened all of a sudden, and I wonder
>> > if it has something to do with AT&T connecting up with Yahoo. ??? This is
>> > the error message that I'm now receiving:
>> >
>> > Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
>> > POP3, Server Response: '-ERR authorization not enabled', Port: 110,
>> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
>> >
>> > Please help. Thanks.

>>

 
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