Please help...When I try to send mail I get this error message:

The connection to the server has failed. Subject 'test', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
587, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

I have talked to my service provider and everything is good on their end. I
can send mail using web mail but not through Windows mail????

Thanks is advance..

Why are you using port 587 and SSL?
The directions here don't specify them...
http://support.att.net/bellsouth/asp...9-121587e364c2




"Carol" <(E-Mail Removed)> wrote in message
news:AD61D4AA-8532-4138-8C45-(E-Mail Removed)...
> Please help...When I try to send mail I get this error message:
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
> 587, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
>
> I have talked to my service provider and everything is good on their end.
> I
> can send mail using web mail but not through Windows mail????
>
> Thanks is advance..
>

Oops, when talking with the Bellsouth tech, he had me set it to 465, that
didn't work, so I saw another post about not being able to send email and it
said to set the port to 587, so I tried it just to see if that might
work...I've set it back to 465 and this is the message I received....

The connection to the server has failed. Subject 'test', Account:
'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
465, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

thanks

"Dave" wrote:

> Why are you using port 587 and SSL?
> The directions here don't specify them...
> http://support.att.net/bellsouth/asp...9-121587e364c2
>
>
>
>
> "Carol" <(E-Mail Removed)> wrote in message
> news:AD61D4AA-8532-4138-8C45-(E-Mail Removed)...
> > Please help...When I try to send mail I get this error message:
> >
> > The connection to the server has failed. Subject 'test', Account:
> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
> > 587, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
> >
> > I have talked to my service provider and everything is good on their end.
> > I
> > can send mail using web mail but not through Windows mail????
> >
> > Thanks is advance..
> >
>

Use the settings specified in the URL link Dave gave you.
As far as we know, that SMTP mail server uses the default port (25)
and no SSL.

--
Gary VanderMolen, MS-MVP (Mail)


"Carol" <(E-Mail Removed)> wrote in message news:6EA7AF1F-5A2F-418C-9E45-(E-Mail Removed)...
> Oops, when talking with the Bellsouth tech, he had me set it to 465, that
> didn't work, so I saw another post about not being able to send email and it
> said to set the port to 587, so I tried it just to see if that might
> work...I've set it back to 465 and this is the message I received....
>
> The connection to the server has failed. Subject 'test', Account:
> 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
> 465, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
>
> thanks
>
> "Dave" wrote:
>
>> Why are you using port 587 and SSL?
>> The directions here don't specify them...
>> http://support.att.net/bellsouth/asp...9-121587e364c2
>>
>>
>>
>>
>> "Carol" <(E-Mail Removed)> wrote in message
>> news:AD61D4AA-8532-4138-8C45-(E-Mail Removed)...
>> > Please help...When I try to send mail I get this error message:
>> >
>> > The connection to the server has failed. Subject 'test', Account:
>> > 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP, Port:
>> > 587, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
>> >
>> > I have talked to my service provider and everything is good on their end.
>> > I
>> > can send mail using web mail but not through Windows mail????
>> >
>> > Thanks is advance..
>> >
>>