I have 2 PCs with the same outlook. The first one recognized the group and
the other one doesn't. I re-created the group on the new one, but whenever I
send a email using the group it doesn't recognize it. "Microsoft office does
not recognize 'New Group' "

I resolved this on my own.
Tools --> email accounts --> Add a new directory or address book -->
Additional Address books --> Select Personal address book.

Just to clarify what I stated. I have 2 PCs with 2 separate MS office
versions loaded, but I use the same email server.
"Dee Dee" wrote:

> I have 2 PCs with the same outlook. The first one recognized the group and
> the other one doesn't. I re-created the group on the new one, but whenever I
> send a email using the group it doesn't recognize it. "Microsoft office does
> not recognize 'New Group' "

Dee Dee <(E-Mail Removed)> wrote:

> I resolved this on my own.
> Tools --> email accounts --> Add a new directory or address book -->
> Additional Address books --> Select Personal address book.

The Personal Address Book is long obsolete and you should not be using it.
Keep your contacts and distribution lists in the Contacts folder.
--
Brian Tillman

"Brian Tillman" wrote:

> Dee Dee <(E-Mail Removed)> wrote:
>
> > I resolved this on my own.
> > Tools --> email accounts --> Add a new directory or address book -->
> > Additional Address books --> Select Personal address book.
>
> The Personal Address Book is long obsolete and you should not be using it.
> Keep your contacts and distribution lists in the Contacts folder.
> --
> Brian Tillman
>
> Brian,

They were in the contact folder, yet they were not recognized until I turned
on the Select Personal Address book. I'm using the latest version of
Outlook, so I'm not sure where you're coming from.
Thanks, Dee Dee

Dee Dee <(E-Mail Removed)> wrote:

> They were in the contact folder, yet they were not recognized until I
> turned on the Select Personal Address book. I'm using the latest
> version of Outlook, so I'm not sure where you're coming from.

Did you have the Outlook Address Book service installed in the profile?
--
Brian Tillman

"Brian Tillman" wrote:

> Dee Dee <(E-Mail Removed)> wrote:
>
> > They were in the contact folder, yet they were not recognized until I
> > turned on the Select Personal Address book. I'm using the latest
> > version of Outlook, so I'm not sure where you're coming from.
>
> Did you have the Outlook Address Book service installed in the profile?
> --
> Brian Tillman
>
Hi Brian,

I don't think so. Maybe that's why I had to turn it on. Thanks for the help.

Dee Dee

Dee Dee <(E-Mail Removed)> wrote:

> I don't think so. Maybe that's why I had to turn it on. Thanks for
> the help.

Instead of using the Personal Address Book, install the Outlook Address Book
service in your mail profile and use your Contacts folder.
--
Brian Tillman

I am having the same trouble as Dee Dee - how do I go about installing the
Outlook Address Book service in my mail profile?!!
--
jmpblue


"Brian Tillman" wrote:

> Dee Dee <(E-Mail Removed)> wrote:
>
> > I don't think so. Maybe that's why I had to turn it on. Thanks for
> > the help.
>
> Instead of using the Personal Address Book, install the Outlook Address Book
> service in your mail profile and use your Contacts folder.
> --
> Brian Tillman
>
>

That would depend on your version, which you should always mention.
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
[MVP-Outlook]
"Joan" <(E-Mail Removed)> wrote in message
news:49A691C4-0D35-40B8-B335-(E-Mail Removed)...
>I am having the same trouble as Dee Dee - how do I go about installing the
> Outlook Address Book service in my mail profile?!!
> --
> jmpblue
>
>
> "Brian Tillman" wrote:
>
>> Dee Dee <(E-Mail Removed)> wrote:
>>
>> > I don't think so. Maybe that's why I had to turn it on. Thanks for
>> > the help.
>>
>> Instead of using the Personal Address Book, install the Outlook Address
>> Book
>> service in your mail profile and use your Contacts folder.
>> --
>> Brian Tillman
>>
>>