Outlook will receive but won't send email.
I get the 'a data file did not close properly...' error message. Have tried
closing down Outlook w/task manager, even reloaded Outlook but problem
remains.
Tries sending (shows icons) but messages don't go out.

I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET THE
SOLUTION

"Caredog" wrote:

> Outlook will receive but won't send email.
> I get the 'a data file did not close properly...' error message. Have tried
> closing down Outlook w/task manager, even reloaded Outlook but problem
> remains.
> Tries sending (shows icons) but messages don't go out.

Does the Send/Receive progress dialog say what the error is?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"ABDULNASSIR" <(E-Mail Removed)> wrote in message
news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
> I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET THE
> SOLUTION
>
> "Caredog" wrote:
>
>> Outlook will receive but won't send email.
>> I get the 'a data file did not close properly...' error message. Have
>> tried
>> closing down Outlook w/task manager, even reloaded Outlook but problem
>> remains.
>> Tries sending (shows icons) but messages don't go out.

Diana,
No, actualy i can not get to that step because dialog error will appear and
close the IE with out telling what is the error.

"Diane Poremsky [MVP]" wrote:

> Does the Send/Receive progress dialog say what the error is?
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
> > I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET THE
> > SOLUTION
> >
> > "Caredog" wrote:
> >
> >> Outlook will receive but won't send email.
> >> I get the 'a data file did not close properly...' error message. Have
> >> tried
> >> closing down Outlook w/task manager, even reloaded Outlook but problem
> >> remains.
> >> Tries sending (shows icons) but messages don't go out.
>
>

IE closes too?

I'd start with removing the *.srs file - if that fails, try a new profile to
see if it works.
Paste this line in windows explorer's address field to open the folder where
the file is:
%USERPROFILE%\AppData\Roaming\Microsoft\Outlook


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"ABDULNASSIR" <(E-Mail Removed)> wrote in message
news:923B17EE-69C5-43EE-8CAC-(E-Mail Removed)...
> Diana,
> No, actualy i can not get to that step because dialog error will appear
> and
> close the IE with out telling what is the error.
>
> "Diane Poremsky [MVP]" wrote:
>
>> Does the Send/Receive progress dialog say what the error is?
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/comm...s/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
>> news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
>> > I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
>> > THE
>> > SOLUTION
>> >
>> > "Caredog" wrote:
>> >
>> >> Outlook will receive but won't send email.
>> >> I get the 'a data file did not close properly...' error message. Have
>> >> tried
>> >> closing down Outlook w/task manager, even reloaded Outlook but problem
>> >> remains.
>> >> Tries sending (shows icons) but messages don't go out.
>>
>>

"windows can not find the file", this is what i have got.

"Diane Poremsky [MVP]" wrote:

> IE closes too?
>
> I'd start with removing the *.srs file - if that fails, try a new profile to
> see if it works.
> Paste this line in windows explorer's address field to open the folder where
> the file is:
> %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> news:923B17EE-69C5-43EE-8CAC-(E-Mail Removed)...
> > Diana,
> > No, actualy i can not get to that step because dialog error will appear
> > and
> > close the IE with out telling what is the error.
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> Does the Send/Receive progress dialog say what the error is?
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> >>
> >> Outlook Tips by email:
> >> dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> You can access this newsgroup by visiting
> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> your
> >> newsreader to msnews.microsoft.com.
> >>
> >>
> >> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> >> news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
> >> > I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
> >> > THE
> >> > SOLUTION
> >> >
> >> > "Caredog" wrote:
> >> >
> >> >> Outlook will receive but won't send email.
> >> >> I get the 'a data file did not close properly...' error message. Have
> >> >> tried
> >> >> closing down Outlook w/task manager, even reloaded Outlook but problem
> >> >> remains.
> >> >> Tries sending (shows icons) but messages don't go out.
> >>
> >>
>

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"ABDULNASSIR" <(E-Mail Removed)> wrote in message
news:580097DB-84B6-4D5B-A5AD-(E-Mail Removed)...
> "windows can not find the file", this is what i have got.
>
> "Diane Poremsky [MVP]" wrote:
>
>> IE closes too?
>>
>> I'd start with removing the *.srs file - if that fails, try a new profile
>> to
>> see if it works.
>> Paste this line in windows explorer's address field to open the folder
>> where
>> the file is:
>> %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
>>
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/comm...s/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
>> news:923B17EE-69C5-43EE-8CAC-(E-Mail Removed)...
>> > Diana,
>> > No, actualy i can not get to that step because dialog error will appear
>> > and
>> > close the IE with out telling what is the error.
>> >
>> > "Diane Poremsky [MVP]" wrote:
>> >
>> >> Does the Send/Receive progress dialog say what the error is?
>> >>
>> >> --
>> >> Diane Poremsky [MVP - Outlook]
>> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>> >>
>> >> Outlook Tips by email:
>> >> dailytips-subscribe-(E-Mail Removed)
>> >>
>> >> EMO - a weekly newsletter about Outlook and Exchange:
>> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >>
>> >> Outlook Tips: http://www.outlook-tips.net/
>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >>
>> >> You can access this newsgroup by visiting
>> >> http://www.microsoft.com/office/comm...s/default.mspx or point
>> >> your
>> >> newsreader to msnews.microsoft.com.
>> >>
>> >>
>> >> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
>> >> news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
>> >> > I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
>> >> > THE
>> >> > SOLUTION
>> >> >
>> >> > "Caredog" wrote:
>> >> >
>> >> >> Outlook will receive but won't send email.
>> >> >> I get the 'a data file did not close properly...' error message.
>> >> >> Have
>> >> >> tried
>> >> >> closing down Outlook w/task manager, even reloaded Outlook but
>> >> >> problem
>> >> >> remains.
>> >> >> Tries sending (shows icons) but messages don't go out.
>> >>
>> >>
>>

Which versions of Windows?
Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"ABDULNASSIR" <(E-Mail Removed)> wrote in message
news:580097DB-84B6-4D5B-A5AD-(E-Mail Removed)...
> "windows can not find the file", this is what i have got.
>
> "Diane Poremsky [MVP]" wrote:
>
>> IE closes too?
>>
>> I'd start with removing the *.srs file - if that fails, try a new profile
>> to
>> see if it works.
>> Paste this line in windows explorer's address field to open the folder
>> where
>> the file is:
>> %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
>>
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/comm...s/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
>> news:923B17EE-69C5-43EE-8CAC-(E-Mail Removed)...
>> > Diana,
>> > No, actualy i can not get to that step because dialog error will appear
>> > and
>> > close the IE with out telling what is the error.
>> >
>> > "Diane Poremsky [MVP]" wrote:
>> >
>> >> Does the Send/Receive progress dialog say what the error is?
>> >>
>> >> --
>> >> Diane Poremsky [MVP - Outlook]
>> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>> >>
>> >> Outlook Tips by email:
>> >> dailytips-subscribe-(E-Mail Removed)
>> >>
>> >> EMO - a weekly newsletter about Outlook and Exchange:
>> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>> >>
>> >> Outlook Tips: http://www.outlook-tips.net/
>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >>
>> >> You can access this newsgroup by visiting
>> >> http://www.microsoft.com/office/comm...s/default.mspx or point
>> >> your
>> >> newsreader to msnews.microsoft.com.
>> >>
>> >>
>> >> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
>> >> news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
>> >> > I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
>> >> > THE
>> >> > SOLUTION
>> >> >
>> >> > "Caredog" wrote:
>> >> >
>> >> >> Outlook will receive but won't send email.
>> >> >> I get the 'a data file did not close properly...' error message.
>> >> >> Have
>> >> >> tried
>> >> >> closing down Outlook w/task manager, even reloaded Outlook but
>> >> >> problem
>> >> >> remains.
>> >> >> Tries sending (shows icons) but messages don't go out.
>> >>
>> >>
>>

I have Outlook 2007 running on Vista Business using POP3 connection to
BellSouth.net. Outlook won't send to Distribution List but will send to
individuals and will always receive. Tried 1) recreating Distribution Lists
(lasts a day or less), 2) PST repair tool and reboot, 3) Office repair and
reboot, 4) deleted Profile and reboot and recreate Profile, 5) search on web
and Microsoft.com.

With prior versions of Windows and Outlook, I think a new Profile always
worked for an extended period of time (a year or more). I am amazed, but not
necessarily surprised, that Microsoft does not acknowledge this problem and
have a solution available.

Any help will be GREATLY appreciated.

"Diane Poremsky [MVP]" wrote:

> Which versions of Windows?
> Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> news:580097DB-84B6-4D5B-A5AD-(E-Mail Removed)...
> > "windows can not find the file", this is what i have got.
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> IE closes too?
> >>
> >> I'd start with removing the *.srs file - if that fails, try a new profile
> >> to
> >> see if it works.
> >> Paste this line in windows explorer's address field to open the folder
> >> where
> >> the file is:
> >> %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
> >>
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> >>
> >> Outlook Tips by email:
> >> dailytips-subscribe-(E-Mail Removed)
> >>
> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >>
> >> You can access this newsgroup by visiting
> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> your
> >> newsreader to msnews.microsoft.com.
> >>
> >>
> >> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> >> news:923B17EE-69C5-43EE-8CAC-(E-Mail Removed)...
> >> > Diana,
> >> > No, actualy i can not get to that step because dialog error will appear
> >> > and
> >> > close the IE with out telling what is the error.
> >> >
> >> > "Diane Poremsky [MVP]" wrote:
> >> >
> >> >> Does the Send/Receive progress dialog say what the error is?
> >> >>
> >> >> --
> >> >> Diane Poremsky [MVP - Outlook]
> >> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> >> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> >> >>
> >> >> Outlook Tips by email:
> >> >> dailytips-subscribe-(E-Mail Removed)
> >> >>
> >> >> EMO - a weekly newsletter about Outlook and Exchange:
> >> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >> >>
> >> >> Outlook Tips: http://www.outlook-tips.net/
> >> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> >>
> >> >> You can access this newsgroup by visiting
> >> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> >> >> your
> >> >> newsreader to msnews.microsoft.com.
> >> >>
> >> >>
> >> >> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> >> >> news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
> >> >> > I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
> >> >> > THE
> >> >> > SOLUTION
> >> >> >
> >> >> > "Caredog" wrote:
> >> >> >
> >> >> >> Outlook will receive but won't send email.
> >> >> >> I get the 'a data file did not close properly...' error message.
> >> >> >> Have
> >> >> >> tried
> >> >> >> closing down Outlook w/task manager, even reloaded Outlook but
> >> >> >> problem
> >> >> >> remains.
> >> >> >> Tries sending (shows icons) but messages don't go out.
> >> >>
> >> >>
> >>
>

I AM NIT USING OUTLOOK 2007 OR 2003, I AM USING MICROSOFT OUTLOOK WEB ACCESS
FOR WORK MAIL

"Bob Icard" wrote:

> I have Outlook 2007 running on Vista Business using POP3 connection to
> BellSouth.net. Outlook won't send to Distribution List but will send to
> individuals and will always receive. Tried 1) recreating Distribution Lists
> (lasts a day or less), 2) PST repair tool and reboot, 3) Office repair and
> reboot, 4) deleted Profile and reboot and recreate Profile, 5) search on web
> and Microsoft.com.
>
> With prior versions of Windows and Outlook, I think a new Profile always
> worked for an extended period of time (a year or more). I am amazed, but not
> necessarily surprised, that Microsoft does not acknowledge this problem and
> have a solution available.
>
> Any help will be GREATLY appreciated.
>
> "Diane Poremsky [MVP]" wrote:
>
> > Which versions of Windows?
> > Try this one for XP %USERPROFILE%\Application Data\Microsoft\Outlook
> > --
> > Diane Poremsky [MVP - Outlook]
> > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> > Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> >
> > Outlook Tips by email:
> > dailytips-subscribe-(E-Mail Removed)
> >
> > EMO - a weekly newsletter about Outlook and Exchange:
> > EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >
> > Outlook Tips: http://www.outlook-tips.net/
> > Outlook & Exchange Solutions Center: http://www.slipstick.com
> >
> > You can access this newsgroup by visiting
> > http://www.microsoft.com/office/comm...s/default.mspx or point your
> > newsreader to msnews.microsoft.com.
> >
> >
> > "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> > news:580097DB-84B6-4D5B-A5AD-(E-Mail Removed)...
> > > "windows can not find the file", this is what i have got.
> > >
> > > "Diane Poremsky [MVP]" wrote:
> > >
> > >> IE closes too?
> > >>
> > >> I'd start with removing the *.srs file - if that fails, try a new profile
> > >> to
> > >> see if it works.
> > >> Paste this line in windows explorer's address field to open the folder
> > >> where
> > >> the file is:
> > >> %USERPROFILE%\AppData\Roaming\Microsoft\Outlook
> > >>
> > >>
> > >> --
> > >> Diane Poremsky [MVP - Outlook]
> > >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> > >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> > >>
> > >> Outlook Tips by email:
> > >> dailytips-subscribe-(E-Mail Removed)
> > >>
> > >> EMO - a weekly newsletter about Outlook and Exchange:
> > >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> > >>
> > >> Outlook Tips: http://www.outlook-tips.net/
> > >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> > >>
> > >> You can access this newsgroup by visiting
> > >> http://www.microsoft.com/office/comm...s/default.mspx or point
> > >> your
> > >> newsreader to msnews.microsoft.com.
> > >>
> > >>
> > >> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> > >> news:923B17EE-69C5-43EE-8CAC-(E-Mail Removed)...
> > >> > Diana,
> > >> > No, actualy i can not get to that step because dialog error will appear
> > >> > and
> > >> > close the IE with out telling what is the error.
> > >> >
> > >> > "Diane Poremsky [MVP]" wrote:
> > >> >
> > >> >> Does the Send/Receive progress dialog say what the error is?
> > >> >>
> > >> >> --
> > >> >> Diane Poremsky [MVP - Outlook]
> > >> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> > >> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> > >> >>
> > >> >> Outlook Tips by email:
> > >> >> dailytips-subscribe-(E-Mail Removed)
> > >> >>
> > >> >> EMO - a weekly newsletter about Outlook and Exchange:
> > >> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> > >> >>
> > >> >> Outlook Tips: http://www.outlook-tips.net/
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> > >> >>
> > >> >> You can access this newsgroup by visiting
> > >> >> http://www.microsoft.com/office/comm...s/default.mspx or point
> > >> >> your
> > >> >> newsreader to msnews.microsoft.com.
> > >> >>
> > >> >>
> > >> >> "ABDULNASSIR" <(E-Mail Removed)> wrote in message
> > >> >> news:BA2BDC81-E807-43E3-BE41-(E-Mail Removed)...
> > >> >> > I HAVE THE SAME PROBLEM SINCE MORE THAN 3 MONTHS AND STILL DIDNT FET
> > >> >> > THE
> > >> >> > SOLUTION
> > >> >> >
> > >> >> > "Caredog" wrote:
> > >> >> >
> > >> >> >> Outlook will receive but won't send email.
> > >> >> >> I get the 'a data file did not close properly...' error message.
> > >> >> >> Have
> > >> >> >> tried
> > >> >> >> closing down Outlook w/task manager, even reloaded Outlook but
> > >> >> >> problem
> > >> >> >> remains.
> > >> >> >> Tries sending (shows icons) but messages don't go out.
> > >> >>
> > >> >>
> > >>
> >