I have 4 messages sitting in my Windows Mail Outbox. When I try to send them
I get a message: "The message could not be sent
An error occurred"

The body of these 4 email messages contains the following error message
instead of the original content.

"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again."

This problem happened right after I cancelled the send/receive operation
before it was complete.

I can't get rid of these messages. I can't delete them. I can't move them
to another folder. I can't do anything with them. Now when I add new
messages to the outbox I can't send them either. The send/receive appears to
execute but it doesn't send either the 4 bad messages or any of the new
messages I have added to the outbox.
--
Bob M

Are you using either McAfee or Norton antivirus with the mail scanning
feature enabled? That is the most likely source of the undeletable email
remnants.

The only way to get rid of stuck messages in the Outbox is to delete
both copies of the MessageStore file. Search this newsgroups for
the exact procedure.

Gary VanderMolen

"Bob M" <(E-Mail Removed)_SPAM> wrote in message news:2479F496-BD3D-4471-B0F4-(E-Mail Removed)...
>I have 4 messages sitting in my Windows Mail Outbox. When I try to send them
> I get a message: "The message could not be sent
> An error occurred"
>
> The body of these 4 email messages contains the following error message
> instead of the original content.
>
> "Message could not be displayed
> Windows Mail encountered an unexpected problem while displaying this
> message. Check your computer for low memory or low disk space and try again."
>
> This problem happened right after I cancelled the send/receive operation
> before it was complete.
>
> I can't get rid of these messages. I can't delete them. I can't move them
> to another folder. I can't do anything with them. Now when I add new
> messages to the outbox I can't send them either. The send/receive appears to
> execute but it doesn't send either the 4 bad messages or any of the new
> messages I have added to the outbox.
> --
> Bob M

Gary,

Thanks. I'll give that a try.

--
Bob M


"Gary VanderMolen" wrote:

> Are you using either McAfee or Norton antivirus with the mail scanning
> feature enabled? That is the most likely source of the undeletable email
> remnants.
>
> The only way to get rid of stuck messages in the Outbox is to delete
> both copies of the MessageStore file. Search this newsgroups for
> the exact procedure.
>
> Gary VanderMolen
>
> "Bob M" <(E-Mail Removed)_SPAM> wrote in message news:2479F496-BD3D-4471-B0F4-(E-Mail Removed)...
> >I have 4 messages sitting in my Windows Mail Outbox. When I try to send them
> > I get a message: "The message could not be sent
> > An error occurred"
> >
> > The body of these 4 email messages contains the following error message
> > instead of the original content.
> >
> > "Message could not be displayed
> > Windows Mail encountered an unexpected problem while displaying this
> > message. Check your computer for low memory or low disk space and try again."
> >
> > This problem happened right after I cancelled the send/receive operation
> > before it was complete.
> >
> > I can't get rid of these messages. I can't delete them. I can't move them
> > to another folder. I can't do anything with them. Now when I add new
> > messages to the outbox I can't send them either. The send/receive appears to
> > execute but it doesn't send either the 4 bad messages or any of the new
> > messages I have added to the outbox.
> > --
> > Bob M
>

Gary,

I tried copying the msmessagestore file before deleting it. I got a message
that said I couldn't copy it while it was in use by an application. However,
there were no applications running at the time. I'm thinking maybe Vista
thinks there is an application open that isn't really open. Any ideas?
--
Bob M


"Gary VanderMolen" wrote:

> Are you using either McAfee or Norton antivirus with the mail scanning
> feature enabled? That is the most likely source of the undeletable email
> remnants.
>
> The only way to get rid of stuck messages in the Outbox is to delete
> both copies of the MessageStore file. Search this newsgroups for
> the exact procedure.
>
> Gary VanderMolen
>
> "Bob M" <(E-Mail Removed)_SPAM> wrote in message news:2479F496-BD3D-4471-B0F4-(E-Mail Removed)...
> >I have 4 messages sitting in my Windows Mail Outbox. When I try to send them
> > I get a message: "The message could not be sent
> > An error occurred"
> >
> > The body of these 4 email messages contains the following error message
> > instead of the original content.
> >
> > "Message could not be displayed
> > Windows Mail encountered an unexpected problem while displaying this
> > message. Check your computer for low memory or low disk space and try again."
> >
> > This problem happened right after I cancelled the send/receive operation
> > before it was complete.
> >
> > I can't get rid of these messages. I can't delete them. I can't move them
> > to another folder. I can't do anything with them. Now when I add new
> > messages to the outbox I can't send them either. The send/receive appears to
> > execute but it doesn't send either the 4 bad messages or any of the new
> > messages I have added to the outbox.
> > --
> > Bob M
>

Simultaneously press the Ctrl, Shift and Esc keys. This will
bring up the Task Manager. Under Processes look for
WinMail.exe. End it.

Gary VanderMolen

"Bob M" <(E-Mail Removed)_SPAM> wrote in message news:032255F7-0D8F-4D2C-97FD-(E-Mail Removed)...
> Gary,
>
> I tried copying the msmessagestore file before deleting it. I got a message
> that said I couldn't copy it while it was in use by an application. However,
> there were no applications running at the time. I'm thinking maybe Vista
> thinks there is an application open that isn't really open. Any ideas?
> --
> Bob M
>
>
> "Gary VanderMolen" wrote:
>
>> Are you using either McAfee or Norton antivirus with the mail scanning
>> feature enabled? That is the most likely source of the undeletable email
>> remnants.
>>
>> The only way to get rid of stuck messages in the Outbox is to delete
>> both copies of the MessageStore file. Search this newsgroups for
>> the exact procedure.
>>
>> Gary VanderMolen
>>
>> "Bob M" <(E-Mail Removed)_SPAM> wrote in message news:2479F496-BD3D-4471-B0F4-(E-Mail Removed)...
>> >I have 4 messages sitting in my Windows Mail Outbox. When I try to send them
>> > I get a message: "The message could not be sent
>> > An error occurred"
>> >
>> > The body of these 4 email messages contains the following error message
>> > instead of the original content.
>> >
>> > "Message could not be displayed
>> > Windows Mail encountered an unexpected problem while displaying this
>> > message. Check your computer for low memory or low disk space and try again."
>> >
>> > This problem happened right after I cancelled the send/receive operation
>> > before it was complete.
>> >
>> > I can't get rid of these messages. I can't delete them. I can't move them
>> > to another folder. I can't do anything with them. Now when I add new
>> > messages to the outbox I can't send them either. The send/receive appears to
>> > execute but it doesn't send either the 4 bad messages or any of the new
>> > messages I have added to the outbox.
>> > --
>> > Bob M
>>

Bob - MS position is to go to the "Windows Mail" folder level and delete that
whole folder so it can be regnerated clean then copy back the inbox & sent
box & accounts & whatever else you wanted saved. I've found working just
with "messagestore" causes other synch. issues.

T.

"Bob M" wrote:

> Gary,
>
> I tried copying the msmessagestore file before deleting it. I got a message
> that said I couldn't copy it while it was in use by an application. However,
> there were no applications running at the time. I'm thinking maybe Vista
> thinks there is an application open that isn't really open. Any ideas?
> --
> Bob M
>

That's why I suggest moving the entire directory.

steve

"Trick" <(E-Mail Removed)> wrote in message
news:274EE605-3873-4492-BF27-(E-Mail Removed)...
> Bob - MS position is to go to the "Windows Mail" folder level and delete
> that
> whole folder so it can be regnerated clean then copy back the inbox & sent
> box & accounts & whatever else you wanted saved. I've found working just
> with "messagestore" causes other synch. issues.
>
> T.
>
> "Bob M" wrote:
>
>> Gary,
>>
>> I tried copying the msmessagestore file before deleting it. I got a
>> message
>> that said I couldn't copy it while it was in use by an application.
>> However,
>> there were no applications running at the time. I'm thinking maybe Vista
>> thinks there is an application open that isn't really open. Any ideas?
>> --
>> Bob M
>>

You need to end the WinMail.exe process as Gary indicates.

Then move the entire contents under the directory to another directory.

steve

"Bob M" <(E-Mail Removed)_SPAM> wrote in message
news:032255F7-0D8F-4D2C-97FD-(E-Mail Removed)...
> Gary,
>
> I tried copying the msmessagestore file before deleting it. I got a
> message
> that said I couldn't copy it while it was in use by an application.
> However,
> there were no applications running at the time. I'm thinking maybe Vista
> thinks there is an application open that isn't really open. Any ideas?
> --
> Bob M
>
>
> "Gary VanderMolen" wrote:
>
>> Are you using either McAfee or Norton antivirus with the mail scanning
>> feature enabled? That is the most likely source of the undeletable email
>> remnants.
>>
>> The only way to get rid of stuck messages in the Outbox is to delete
>> both copies of the MessageStore file. Search this newsgroups for
>> the exact procedure.
>>
>> Gary VanderMolen
>>
>> "Bob M" <(E-Mail Removed)_SPAM> wrote in message
>> news:2479F496-BD3D-4471-B0F4-(E-Mail Removed)...
>> >I have 4 messages sitting in my Windows Mail Outbox. When I try to send
>> >them
>> > I get a message: "The message could not be sent
>> > An error occurred"
>> >
>> > The body of these 4 email messages contains the following error message
>> > instead of the original content.
>> >
>> > "Message could not be displayed
>> > Windows Mail encountered an unexpected problem while displaying this
>> > message. Check your computer for low memory or low disk space and try
>> > again."
>> >
>> > This problem happened right after I cancelled the send/receive
>> > operation
>> > before it was complete.
>> >
>> > I can't get rid of these messages. I can't delete them. I can't move
>> > them
>> > to another folder. I can't do anything with them. Now when I add new
>> > messages to the outbox I can't send them either. The send/receive
>> > appears to
>> > execute but it doesn't send either the 4 bad messages or any of the new
>> > messages I have added to the outbox.
>> > --
>> > Bob M
>>

Gary, Steve, Trick,

Thanks for your help. That worked. I'm back in business. I very much
appreciate your assistance. Somewhere along the way I read where somebody
suggested Thunderbird email. Is it worth considering switching to that email
handler?

--
Bob M


"Steve Cochran" wrote:

> You need to end the WinMail.exe process as Gary indicates.
>
> Then move the entire contents under the directory to another directory.
>
> steve
>
> "Bob M" <(E-Mail Removed)_SPAM> wrote in message
> news:032255F7-0D8F-4D2C-97FD-(E-Mail Removed)...
> > Gary,
> >
> > I tried copying the msmessagestore file before deleting it. I got a
> > message
> > that said I couldn't copy it while it was in use by an application.
> > However,
> > there were no applications running at the time. I'm thinking maybe Vista
> > thinks there is an application open that isn't really open. Any ideas?
> > --
> > Bob M
> >
> >
> > "Gary VanderMolen" wrote:
> >
> >> Are you using either McAfee or Norton antivirus with the mail scanning
> >> feature enabled? That is the most likely source of the undeletable email
> >> remnants.
> >>
> >> The only way to get rid of stuck messages in the Outbox is to delete
> >> both copies of the MessageStore file. Search this newsgroups for
> >> the exact procedure.
> >>
> >> Gary VanderMolen
> >>
> >> "Bob M" <(E-Mail Removed)_SPAM> wrote in message
> >> news:2479F496-BD3D-4471-B0F4-(E-Mail Removed)...
> >> >I have 4 messages sitting in my Windows Mail Outbox. When I try to send
> >> >them
> >> > I get a message: "The message could not be sent
> >> > An error occurred"
> >> >
> >> > The body of these 4 email messages contains the following error message
> >> > instead of the original content.
> >> >
> >> > "Message could not be displayed
> >> > Windows Mail encountered an unexpected problem while displaying this
> >> > message. Check your computer for low memory or low disk space and try
> >> > again."
> >> >
> >> > This problem happened right after I cancelled the send/receive
> >> > operation
> >> > before it was complete.
> >> >
> >> > I can't get rid of these messages. I can't delete them. I can't move
> >> > them
> >> > to another folder. I can't do anything with them. Now when I add new
> >> > messages to the outbox I can't send them either. The send/receive
> >> > appears to
> >> > execute but it doesn't send either the 4 bad messages or any of the new
> >> > messages I have added to the outbox.
> >> > --
> >> > Bob M
> >>
>

Some people love Thunderbird, some hate it. It's something you
need to try for yourself. I understand it is very slow with IMAP,
but otherwise works well..

Gary VanderMolen

"Bob M" <(E-Mail Removed)_SPAM> wrote in message news:7B669634-3049-4618-9F10-(E-Mail Removed)...
> Gary, Steve, Trick,
>
> Thanks for your help. That worked. I'm back in business. I very much
> appreciate your assistance. Somewhere along the way I read where somebody
> suggested Thunderbird email. Is it worth considering switching to that email
> handler?
>
> --
> Bob M
>
>
> "Steve Cochran" wrote:
>
>> You need to end the WinMail.exe process as Gary indicates.
>>
>> Then move the entire contents under the directory to another directory.
>>
>> steve
>>
>> "Bob M" <(E-Mail Removed)_SPAM> wrote in message
>> news:032255F7-0D8F-4D2C-97FD-(E-Mail Removed)...
>> > Gary,
>> >
>> > I tried copying the msmessagestore file before deleting it. I got a
>> > message
>> > that said I couldn't copy it while it was in use by an application.
>> > However,
>> > there were no applications running at the time. I'm thinking maybe Vista
>> > thinks there is an application open that isn't really open. Any ideas?
>> > --
>> > Bob M
>> >
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Are you using either McAfee or Norton antivirus with the mail scanning
>> >> feature enabled? That is the most likely source of the undeletable email
>> >> remnants.
>> >>
>> >> The only way to get rid of stuck messages in the Outbox is to delete
>> >> both copies of the MessageStore file. Search this newsgroups for
>> >> the exact procedure.
>> >>
>> >> Gary VanderMolen
>> >>
>> >> "Bob M" <(E-Mail Removed)_SPAM> wrote in message
>> >> news:2479F496-BD3D-4471-B0F4-(E-Mail Removed)...
>> >> >I have 4 messages sitting in my Windows Mail Outbox. When I try to send
>> >> >them
>> >> > I get a message: "The message could not be sent
>> >> > An error occurred"
>> >> >
>> >> > The body of these 4 email messages contains the following error message
>> >> > instead of the original content.
>> >> >
>> >> > "Message could not be displayed
>> >> > Windows Mail encountered an unexpected problem while displaying this
>> >> > message. Check your computer for low memory or low disk space and try
>> >> > again."
>> >> >
>> >> > This problem happened right after I cancelled the send/receive
>> >> > operation
>> >> > before it was complete.
>> >> >
>> >> > I can't get rid of these messages. I can't delete them. I can't move
>> >> > them
>> >> > to another folder. I can't do anything with them. Now when I add new
>> >> > messages to the outbox I can't send them either. The send/receive
>> >> > appears to
>> >> > execute but it doesn't send either the 4 bad messages or any of the new
>> >> > messages I have added to the outbox.
>> >> > --
>> >> > Bob M
>> >>
>>