i don't know what happened... everything was working fine, but now I can't
send emails. When I open windows mail i get "one or more messages in your
Outbox do not have a valid account specified. Would you like to use your
default account to send these messages?"

I hit yes & nothing happens... So now I hit send/receive and the error
message says your SMTP server has not responded in 60 seconds. Would you like
to wait another 60 seconds for the server to respond?
Account: mail.optonline.net
Server: mail.optonline.net

So i hit stop & I get this message:

Subject 'TEST', Account: 'mail.optonline.net', Server: 'mail.optonline.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19

Someone please help me!?!

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Julie" <(E-Mail Removed)> wrote in message news:91D4338E-4E5A-4B5A-86DD-(E-Mail Removed)...
>i don't know what happened... everything was working fine, but now I can't
> send emails. When I open windows mail i get "one or more messages in your
> Outbox do not have a valid account specified. Would you like to use your
> default account to send these messages?"
>
> I hit yes & nothing happens... So now I hit send/receive and the error
> message says your SMTP server has not responded in 60 seconds. Would you like
> to wait another 60 seconds for the server to respond?
> Account: mail.optonline.net
> Server: mail.optonline.net
>
> So i hit stop & I get this message:
>
> Subject 'TEST', Account: 'mail.optonline.net', Server: 'mail.optonline.net',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
>
> Someone please help me!?!

I'm going to try that. Thanks for your help. But why would my antivirus
suddenly interfere? I haven't changed anything...

"Gary VanderMolen" wrote:

> That type of problem is usually caused by interference from a non-
> compatible antivirus program. Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> If no improvement after disabling email scanning, consider upgrading
> to Windows Live Mail, because it is less prone to suffering bad effects
> from overly intrusive antivirus programs:
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Julie" <(E-Mail Removed)> wrote in message news:91D4338E-4E5A-4B5A-86DD-(E-Mail Removed)...
> >i don't know what happened... everything was working fine, but now I can't
> > send emails. When I open windows mail i get "one or more messages in your
> > Outbox do not have a valid account specified. Would you like to use your
> > default account to send these messages?"
> >
> > I hit yes & nothing happens... So now I hit send/receive and the error
> > message says your SMTP server has not responded in 60 seconds. Would you like
> > to wait another 60 seconds for the server to respond?
> > Account: mail.optonline.net
> > Server: mail.optonline.net
> >
> > So i hit stop & I get this message:
> >
> > Subject 'TEST', Account: 'mail.optonline.net', Server: 'mail.optonline.net',
> > Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
> >
> > Someone please help me!?!
>
>
>

Antivirus problems can develop over time, and are often triggered
by an automatic update to the program.

--
Gary VanderMolen, MS-MVP (Mail)


"Julie" <(E-Mail Removed)> wrote in message news:EBDF63EA-4685-448C-9BFD-(E-Mail Removed)...
> I'm going to try that. Thanks for your help. But why would my antivirus
> suddenly interfere? I haven't changed anything...
>
> "Gary VanderMolen" wrote:
>
>> That type of problem is usually caused by interference from a non-
>> compatible antivirus program. Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> If no improvement after disabling email scanning, consider upgrading
>> to Windows Live Mail, because it is less prone to suffering bad effects
>> from overly intrusive antivirus programs:
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Julie" <(E-Mail Removed)> wrote in message news:91D4338E-4E5A-4B5A-86DD-(E-Mail Removed)...
>> >i don't know what happened... everything was working fine, but now I can't
>> > send emails. When I open windows mail i get "one or more messages in your
>> > Outbox do not have a valid account specified. Would you like to use your
>> > default account to send these messages?"
>> >
>> > I hit yes & nothing happens... So now I hit send/receive and the error
>> > message says your SMTP server has not responded in 60 seconds. Would you like
>> > to wait another 60 seconds for the server to respond?
>> > Account: mail.optonline.net
>> > Server: mail.optonline.net
>> >
>> > So i hit stop & I get this message:
>> >
>> > Subject 'TEST', Account: 'mail.optonline.net', Server: 'mail.optonline.net',
>> > Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
>> >
>> > Someone please help me!?!
>>
>>
>>

"Julie" wrote:

> i don't know what happened... everything was working fine, but now I can't
> send emails. When I open windows mail i get "one or more messages in your
> Outbox do not have a valid account specified. Would you like to use your
> default account to send these messages?"
>
> I hit yes & nothing happens... So now I hit send/receive and the error
> message says your SMTP server has not responded in 60 seconds. Would you like
> to wait another 60 seconds for the server to respond?
> Account: mail.optonline.net
> Server: mail.optonline.net
>
> So i hit stop & I get this message:
>
> Subject 'TEST', Account: 'mail.optonline.net', Server: 'mail.optonline.net',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
>
> Someone please help me!?!

I am using windows live from vista and all the sudden have the same message.
When I select to send from default account so far it lets me and message is
sent. I have gotten the do you want to wait another 60 seconds again before
and have called about it and noone seems to be able to help. What I do is
close mail down and wait a few min and restart it. I haven't deleted it yet
but thats my next move since noone seems to know how to fix it. Calling
microsoft was no help in the least.

"Julie" wrote:

> i don't know what happened... everything was working fine, but now I can't
> send emails. When I open windows mail i get "one or more messages in your
> Outbox do not have a valid account specified. Would you like to use your
> default account to send these messages?"
>
> I hit yes & nothing happens... So now I hit send/receive and the error
> message says your SMTP server has not responded in 60 seconds. Would you like
> to wait another 60 seconds for the server to respond?
> Account: mail.optonline.net
> Server: mail.optonline.net
>
> So i hit stop & I get this message:
>
> Subject 'TEST', Account: 'mail.optonline.net', Server: 'mail.optonline.net',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
>
> Someone please help me!?!

It isn't clear what you mean by "windows live". Windows Live is the group
name for a whole suite of programs, see
http://download.live.com

Please give us the exact name of your email program so we can help you better.

If your mail program is named Windows Mail, do this:
When you get the "do you want to wait" popup, click No or Cancel.
This should bring up an error message. Right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Cheri" <(E-Mail Removed)> wrote in message news:C6BB7596-AF30-42ED-AC94-(E-Mail Removed)...
>I am using windows live from vista and all the sudden have the same message.
> When I select to send from default account so far it lets me and message is
> sent. I have gotten the do you want to wait another 60 seconds again before
> and have called about it and noone seems to be able to help. What I do is
> close mail down and wait a few min and restart it. I haven't deleted it yet
> but thats my next move since noone seems to know how to fix it. Calling
> microsoft was no help in the least.