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can't send attachements

 
 
David Verbeek
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      3rd Jul 2006
I use Outlook 2003
not Outlook Express


For one or another dark reason, i can't send e-mails with attachements in
all these cases:
- use this layout: .............................Text with HTML
- use this layout:..............................Text with RTF
- use MS Office Word 2003 to edit e-mails
- use MS Office Word 2003 to read e-mails with RTF
When i hit the "send" button, he sends it as if the attachements is send too
but my coresspondents don't receive anything.
No warning for me at all
Just a number of unhappy clients.


The only way to be able to send e-mails with attachements is to use:
- use this layout: .............................Text without editing (flat
text)
but that looks very oldfashioned.

So, whatever i do, attachements only can be sent id the e-mail is in flat
text ?
Why is that ?
How can i change that ?



 
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Diane Poremsky [MVP]
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      4th Jul 2006
what email client do the recipients use?

does the recipients get a message large enough to indicate the attachment is
present but hidden? if so, the messages are getting converted to rtf
formatting.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
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"David Verbeek" <(E-Mail Removed)> wrote in message
news:6Xgqg.517588$_(E-Mail Removed)...
>I use Outlook 2003
> not Outlook Express
>
>
> For one or another dark reason, i can't send e-mails with attachements in
> all these cases:
> - use this layout: .............................Text with HTML
> - use this layout:..............................Text with RTF
> - use MS Office Word 2003 to edit e-mails
> - use MS Office Word 2003 to read e-mails with RTF
> When i hit the "send" button, he sends it as if the attachements is send
> too but my coresspondents don't receive anything.
> No warning for me at all
> Just a number of unhappy clients.
>
>
> The only way to be able to send e-mails with attachements is to use:
> - use this layout: .............................Text without editing
> (flat text)
> but that looks very oldfashioned.
>
> So, whatever i do, attachements only can be sent id the e-mail is in flat
> text ?
> Why is that ?
> How can i change that ?
>
>
>



 
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David Verbeek
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Posts: n/a
 
      4th Jul 2006

"Diane Poremsky [MVP]" <(E-Mail Removed)> schreef in bericht
news:(E-Mail Removed)...
> what email client do the recipients use?



i tried it with 2 different ones:
one correspondent has Outlook Express, the other has Hotmail


> does the recipients get a message large enough to indicate the attachment
> is present but hidden?


no, the receive a small mail

> if so, the messages are getting converted to rtf formatting.


no, that's not the case

 
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David Verbeek
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Posts: n/a
 
      4th Jul 2006

"Diane Poremsky [MVP]" <(E-Mail Removed)> schreef in bericht
news:(E-Mail Removed)...
> what email client do the recipients use?



i tried it with 2 different ones:
one correspondent has Outlook Express, the other has Hotmail


> does the recipients get a message large enough to indicate the attachment
> is present but hidden?


no, the receive a small mail

> if so, the messages are getting converted to rtf formatting.


no, that's not the case

 
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Brian Tillman
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      5th Jul 2006
David Verbeek <(E-Mail Removed)> wrote:

> i tried it with 2 different ones:
> one correspondent has Outlook Express, the other has Hotmail


Hotmail isn't a mail client. Perhaps you mean he's using the web interface
to Hotmail. IN each case, it's still pointing to you using Rich Text format
because only Outlook can decode Rich Text.

> no, that's not the case


How do you know? If the recipients you are mailing are in your Contacts
folder, even if you are choosing a format other than Rich Text in the Mail
Format options, that can be overridden by a setting in the contact's
records. Open each contact and double-click the e-mail address and examine
the "Internet Mail Format" drop-down. Make sure it says, "Let Outlook
decide the best sending format" and not "Send using Outlook Rich Text
Format".
--
Brian Tillman

 
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