I have a user who is missing all of the toolbars,
including the menu toolbar. There is nowhere to right
click and check the needed toolbars. She has only the
title bar and the window displaying the page. I can't
find any info anywhere in the Knowledge Base. Can anyone
help?

"Enid" <(E-Mail Removed)> wrote in message
news:098101c3adfb$9bd993b0$(E-Mail Removed)
> I have a user who is missing all of the toolbars,
> including the menu toolbar. There is nowhere to right
> click and check the needed toolbars. She has only the
> title bar and the window displaying the page. I can't
> find any info anywhere in the Knowledge Base. Can anyone
> help?

From http://www.fjsmjs.com/IE/notoolbaar.htm

Try pressing F11. If that doesn't work read on.

From Doug Knox:

Close any open Internet Explorer and Windows Explorer windows.

Click Start, Run and enter REGEDIT

Go to:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar

There are 3 sub keys: Explorer, ShellBrowser, WebBrowser'

In each of these sub-keys is the entry for ITBarLayout

For IE Toolbars: The WebBrowser Sub-key directly affects IE.
For Windows Explorer Toolbars: The Explorer Sub-key directly affects
Explorer.
The ShellBrowser sub-key may affect IE as well. Its effect on IE and
Windows Explorer is unknown at this time, so if the first option doesn't
work, delete the ITBarLayout value here as well.

Choose the relavent sub-key and right click where it says ITBarLayout and
select Delete.

The deleted value will automatically be recreated for you.

You may want to right click on the main key (above) and select Export. This
will allow you to backup the contents of the whole key, including subkeys.

Or try this utility, which does the same thing:
Toolbars missing in Windows Explorer or Internet Explorer
http://www.kellys-korner-xp.com/ToolbarRepair.Exe

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com

>-----Original Message-----
>"Enid" <(E-Mail Removed)> wrote in
message
>news:098101c3adfb$9bd993b0$(E-Mail Removed)
>> I have a user who is missing all of the toolbars,
>> including the menu toolbar. There is nowhere to right
>> click and check the needed toolbars. She has only the
>> title bar and the window displaying the page. I can't
>> find any info anywhere in the Knowledge Base. Can
anyone
>> help?
>
>From http://www.fjsmjs.com/IE/notoolbaar.htm
>
>Try pressing F11. If that doesn't work read on.
>
>From Doug Knox:
>
>Close any open Internet Explorer and Windows Explorer
windows.
>
>Click Start, Run and enter REGEDIT
>
>Go to:
>
>HKEY_CURRENT_USER\Software\Microsoft\Internet
Explorer\Toolbar
>
>There are 3 sub keys: Explorer, ShellBrowser,
WebBrowser'
>
>In each of these sub-keys is the entry for ITBarLayout
>
>For IE Toolbars: The WebBrowser Sub-key directly
affects IE.
>For Windows Explorer Toolbars: The Explorer Sub-key
directly affects
>Explorer.
>The ShellBrowser sub-key may affect IE as well. Its
effect on IE and
>Windows Explorer is unknown at this time, so if the
first option doesn't
>work, delete the ITBarLayout value here as well.
>
>Choose the relavent sub-key and right click where it
says ITBarLayout and
>select Delete.
>
>The deleted value will automatically be recreated for
you.
>
>You may want to right click on the main key (above) and
select Export. This
>will allow you to backup the contents of the whole key,
including subkeys.
>
>Or try this utility, which does the same thing:
>Toolbars missing in Windows Explorer or Internet Explorer
>http://www.kellys-korner-xp.com/ToolbarRepair.Exe
>
>--
>Frank Saunders, MS-MVP, IE/OE
>Please respond in Newsgroup. Do not send email
>http://www.fjsmjs.com
>
>.
>Thanks very much, Frank. The F11 key caused the
toolbars to reappear, but I couldn't move them around.
The ToolbarRepair.exe seemed to help with that.

Thanks again. I need to hone my research skills; I'm not
always sure what to look for or where to look for it.

"Enid" <(E-Mail Removed)> wrote in message
news:011e01c3ae02$58e8df50$(E-Mail Removed)
>> -----Original Message-----
> Thanks very much, Frank. The F11 key caused the
> toolbars to reappear, but I couldn't move them around.
> The ToolbarRepair.exe seemed to help with that.
>
> Thanks again. I need to hone my research skills; I'm not
> always sure what to look for or where to look for it.

You're welcome.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com