my computer can't see my cd drive. not when i put a cd in or when i go
looking for it. help!

yumi,

The following Microsoft article may provide a fix for your problem:

http://support.microsoft.com/kb/929461

Post back on results.
--
freddy


"yumi" wrote:

> my computer can't see my cd drive. not when i put a cd in or when i go
> looking for it. help!

is this safe to do if my device manager can see all of my usb devices? this is
what it says when i click on the device:

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

Click 'Check for solutions' to send data about this device to Microsoft and
to see if there is a solution available.

no solutions came up when i clicked that. thanks. yumi

"freddy" wrote:

> yumi,
>
> The following Microsoft article may provide a fix for your problem:
>
> http://support.microsoft.com/kb/929461
>
> Post back on results.
> --
> freddy
>
>
> "yumi" wrote:
>
> > my computer can't see my cd drive. not when i put a cd in or when i go
> > looking for it. help!

i tried what it said in that article, and it worked perfectly. thank you
freddy.

"freddy" wrote:

> yumi,
>
> The following Microsoft article may provide a fix for your problem:
>
> http://support.microsoft.com/kb/929461
>
> Post back on results.
> --
> freddy
>
>
> "yumi" wrote:
>
> > my computer can't see my cd drive. not when i put a cd in or when i go
> > looking for it. help!

yumi,

The problem you had has been known to be caused by Roxio and/or Nero burning
software. Even iPod and iTunes have been known to cause problems with
CD/DVD-ROM drives. In the event that the burner you are using is causing a
problem, here are links to three burners that people who have used them say
work well with
Vista:

http://www.imgburn.com/

http://www.deepburner.com/

http://www.ashampoo.com/frontend/hom...ssion_langid=2

I obtained those references from another forum. I've not used any of them.
Each one has a free version and a more fully featured pay version. Just for
your information and consideration. Some people say that the most recent
updates for Roxio and for Nero have fixed some (all?) Vista incompatibility
issues, but I have no way of knowing.
--
freddy


"yumi" wrote:

> i tried what it said in that article, and it worked perfectly. thank you
> freddy.
>
> "freddy" wrote:
>
> > yumi,
> >
> > The following Microsoft article may provide a fix for your problem:
> >
> > http://support.microsoft.com/kb/929461
> >
> > Post back on results.
> > --
> > freddy
> >
> >
> > "yumi" wrote:
> >
> > > my computer can't see my cd drive. not when i put a cd in or when i go
> > > looking for it. help!

I have something of the same problem, I have two DVD drives and I have a
fresh copy of vista ultimate (not an upgrade), when I go into the systems
properties and scan for hardware changes it detects my other drive and then
I can use as usual until the next time I reboot, this is quiet annoying and
were wondering if anyone can resolve this problem, also on another note when
I shut down my system it restarts again but this doesn't happen all the time
just most of the time, and the only way around this it to hold the power
button in until it shuts off, I have duel booted XP cause I think it is
somewhat more reliable at the moment and is proven but as I recall XP went
through the same set of problems when it was new.


"yumi" <(E-Mail Removed)> wrote in message
news:0ECEC120-5729-4277-84D6-(E-Mail Removed)...
> my computer can't see my cd drive. not when i put a cd in or when i go
> looking for it. help!

anthony,

It's hard to tell what is the source of your problem. These issues can be
clouded in mystery, sometimes. I can only suggest that you peruse the
comments made on this forum to determine whether some of the recommendations
for fixing similar issues work for you. You can try some of them, such as
removing upper and lower filters in registry, for example, to address the
issue with the CD/DVD-ROM drives. There are a lot of comments about optical
drives on this forum.

The same approach would apply to the power issue you have. Moreover, make
sure your power settings in Control Panel are properly set. Take a look at
the following Microsoft article to determine whether it applies to your
situation:

http://support.microsoft.com/kb/929734/en-us

In addition, download and install all the updates available at the Microsoft
update website, if you haven't already done so. You might get lucky and
install a fix for one or more issues.

Another approach is to peruse the Internet using google search to locate
fixes. There oftentimes are people posting issues and resolutions on many
places out on the Internet. Using good search criteria is key to getting
hits.

Additional steps that can be taken include reviewing BIOS settings and/or
updating BIOS to address power issues. Also, determine whether there is a
correlation between having made and change to the system and the onset of the
power issue. Then, removing the change. You get the idea.

Also, look at a report where Vista records errors: Start > Maintenance >
Problem Reports and Solutions. Peruse the report for any errors and focus on
any recommendations made to resolving them.
--
freddy


"anthony pemberton" wrote:

> I have something of the same problem, I have two DVD drives and I have a
> fresh copy of vista ultimate (not an upgrade), when I go into the systems
> properties and scan for hardware changes it detects my other drive and then
> I can use as usual until the next time I reboot, this is quiet annoying and
> were wondering if anyone can resolve this problem, also on another note when
> I shut down my system it restarts again but this doesn't happen all the time
> just most of the time, and the only way around this it to hold the power
> button in until it shuts off, I have duel booted XP cause I think it is
> somewhat more reliable at the moment and is proven but as I recall XP went
> through the same set of problems when it was new.
>
>
> "yumi" <(E-Mail Removed)> wrote in message
> news:0ECEC120-5729-4277-84D6-(E-Mail Removed)...
> > my computer can't see my cd drive. not when i put a cd in or when i go
> > looking for it. help!
>

anthony,

I just remembered that some computers are made so that you must hold the
power button in for a few seconds to turn off the computer. That's a
feature, not a problem. You might want to explore that explanation further
to gain a deeper understanding of it. You also might consider reviewing
power information contained in the Windows Help and Support feature found
under Start.

Launch the app and in the Search window, enter power or any other term that
makes sense to find the information. Power settings can get tricky, and not
all computers are the same in this regard. Different computers, depending on
variables like BIOS, respond differently to power issues. Just some
thoughts.
--
freddy


"anthony pemberton" wrote:

> I have something of the same problem, I have two DVD drives and I have a
> fresh copy of vista ultimate (not an upgrade), when I go into the systems
> properties and scan for hardware changes it detects my other drive and then
> I can use as usual until the next time I reboot, this is quiet annoying and
> were wondering if anyone can resolve this problem, also on another note when
> I shut down my system it restarts again but this doesn't happen all the time
> just most of the time, and the only way around this it to hold the power
> button in until it shuts off, I have duel booted XP cause I think it is
> somewhat more reliable at the moment and is proven but as I recall XP went
> through the same set of problems when it was new.
>
>
> "yumi" <(E-Mail Removed)> wrote in message
> news:0ECEC120-5729-4277-84D6-(E-Mail Removed)...
> > my computer can't see my cd drive. not when i put a cd in or when i go
> > looking for it. help!
>