Do you have Word or Outlook set as the email editor?
Tried resetting the Menu Bar already via View-> Toolbars-> Customize-> tab
Toolbars
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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
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"serg2327" <(E-Mail Removed)> wrote in message
news:003A883C-2F02-4C53-86B0-(E-Mail Removed)...
> When i create a new email, I'm able to see the FILE EDIT VIEW on the
> toolbar
> but I don't see the INSERT option.
> I'm using Outlook 2003.