We've got a user running Outlook 2003. He often receives quotes and other
documents from company's we do business with. On some emails he is unable
to see any attachments at all. There's no paperclip or anything else to
indicate an attachment was included with the email.

If he forwards the email to a co-worker, they can see it just fine. If he
views the emails in OWA, the attachments are there. I've gone over his
Outlook view settings and there's nothing specific that would keep
attachments from not being shown.

Any ideas?

Thanks in advance.

Do you know what client the sender is using? This was a somewhat common
issue when outlook 2003 was first released and if I recall, only happened
when the sender used a Mac - it was a combination of the mail server
software and the Mac mail client. I thought an update fixed it - but I can't
find my notes on it (and I probably wrote at least one article about it.
)


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"jim" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> We've got a user running Outlook 2003. He often receives quotes and other
> documents from company's we do business with. On some emails he is unable
> to see any attachments at all. There's no paperclip or anything else to
> indicate an attachment was included with the email.
>
> If he forwards the email to a co-worker, they can see it just fine. If he
> views the emails in OWA, the attachments are there. I've gone over his
> Outlook view settings and there's nothing specific that would keep
> attachments from not being shown.
>
> Any ideas?
>
> Thanks in advance.
>