I'll give it a try - Thanks Andy..
I saw Andy's second mail but wasn't sure if the same app
will clean off the Win32Sysbot worm as well. Like I said
Symantec only offered the manual way which isn't working
because I can't get to safe mode.
My last resort is a replace with an original ghost
image...
Kirk
>-----Original Message-----
>Boot to your Windows XP CD-ROM and choose repair
Windows.
>Then once Windows is installed and it prompts for a
reboot
>shut down and boot up with the Emergency Repair Disks
you
>made with your anti-virus software. This may detect the
>virus and kill it. If not, reboot into safe mode the
same
>way and kill the worm.
>
>>-----Original Message-----
>>Hi;
>>
>>Symantec indicated that a worm it detected must be
>>removed by starting in safe mode and following their
>>instructions.
>>
>>When I cold reboot or restart, I hit f8. I get to the
>>option list and select "Safe Mode" hit return.
>>
>>I get a list of command line "drivers" and the system
>>jumps back to regular mode of boot up - I cannot get
>>into "Safe Mode".
>>
>>Can you help me with the safe mode issue or do you have
a
>>procedure to get rid of the worm. It was one from
Kazaa
>>that effects Win update and you canot use a recovered
>>boot because it saves itself
>>.
>>
>.
>
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