I have a newly acquired laptop and changed the router to a wireless one to
be able to use it around the house.
The LAN has two wired PCs and a wireless printer as well as the laptop.

I have been chasing down a problem in trying to access files on one of the
wired PCs from the laptop.
As part of this task, I was checking all the IP addresses using ipconfig.

When I try this from the laptop it fails. The message is: An internal error
occurred. A device attached to the system is not functioning. Contact
support etc. Additional information: Unknown media status code.

The laptop connects to the network and can go online. I haven't tried today,
but it has sent files to the printer OK.

Right now I just want to resolve the IP address issue so I can try pinging
etc.

Charlie

"Charlie" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>I have a newly acquired laptop and changed the router to a wireless one to
>be able to use it around the house.
> The LAN has two wired PCs and a wireless printer as well as the laptop.
>
> I have been chasing down a problem in trying to access files on one of the
> wired PCs from the laptop.
> As part of this task, I was checking all the IP addresses using ipconfig.
>
> When I try this from the laptop it fails. The message is: An internal
> error occurred. A device attached to the system is not functioning.
> Contact support etc. Additional information: Unknown media status code.
>
> The laptop connects to the network and can go online. I haven't tried
> today, but it has sent files to the printer OK.
>
> Right now I just want to resolve the IP address issue so I can try pinging
> etc.
>
> Charlie

What happens when you run the same command while "Safe Mode with
Networking"?

"Pegasus [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Charlie" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>>I have a newly acquired laptop and changed the router to a wireless one to
>>be able to use it around the house.
>> The LAN has two wired PCs and a wireless printer as well as the laptop.
>>
>> I have been chasing down a problem in trying to access files on one of
>> the wired PCs from the laptop.
>> As part of this task, I was checking all the IP addresses using ipconfig.
>>
>> When I try this from the laptop it fails. The message is: An internal
>> error occurred. A device attached to the system is not functioning.
>> Contact support etc. Additional information: Unknown media status code.
>>
>> The laptop connects to the network and can go online. I haven't tried
>> today, but it has sent files to the printer OK.
>>
>> Right now I just want to resolve the IP address issue so I can try
>> pinging etc.
>>
>> Charlie
>
> What happens when you run the same command while "Safe Mode with
> Networking"?

Same results when trying to run ipconfig. And still cannot open a folder on
another PC even though it shows up on the netework list of places.

Charlie

Charlie wrote:
> I have a newly acquired laptop and changed the router to a wireless one to
> be able to use it around the house.
> The LAN has two wired PCs and a wireless printer as well as the laptop.
>
> I have been chasing down a problem in trying to access files on one of the
> wired PCs from the laptop.
> As part of this task, I was checking all the IP addresses using ipconfig.
>
> When I try this from the laptop it fails. The message is: An internal error
> occurred. A device attached to the system is not functioning. Contact
> support etc. Additional information: Unknown media status code.
>
> The laptop connects to the network and can go online. I haven't tried today,
> but it has sent files to the printer OK.
>
> Right now I just want to resolve the IP address issue so I can try pinging
> etc.
>
> Charlie
>
>

Are you using ipconfig /all ? If so, try just ipconfig. Ipconfig /all
reports information from all network adapters bound to TCP/IP. If you
are successfully connecting to your network, at least one adapter is
working and the error may be coming from an adapter that aren't
currently using.

If you go to Network Connections, you should see all of the adapters.
You can check to see which are bound to TCP/IP from the connections
Properties sheet under "This connection uses the following items."

Also check the status of your network adapters in Device Manager.

--
Lem -- MS-MVP

Apollo 11 - 40 years ago this month:
http://www.nasa.gov/mission_pages/ap...0th/index.html

"Lem" <lemp40@unknownhost> wrote in message
news:%(E-Mail Removed)...
> Charlie wrote:
>> I have a newly acquired laptop and changed the router to a wireless one
>> to be able to use it around the house.
>> The LAN has two wired PCs and a wireless printer as well as the laptop.
>>
>> I have been chasing down a problem in trying to access files on one of
>> the wired PCs from the laptop.
>> As part of this task, I was checking all the IP addresses using ipconfig.
>>
>> When I try this from the laptop it fails. The message is: An internal
>> error occurred. A device attached to the system is not functioning.
>> Contact support etc. Additional information: Unknown media status code.
>>
>> The laptop connects to the network and can go online. I haven't tried
>> today, but it has sent files to the printer OK.
>>
>> Right now I just want to resolve the IP address issue so I can try
>> pinging etc.
>>
>> Charlie
>
> Are you using ipconfig /all ? If so, try just ipconfig. Ipconfig /all
> reports information from all network adapters bound to TCP/IP. If you are
> successfully connecting to your network, at least one adapter is working
> and the error may be coming from an adapter that aren't currently using.
>
> If you go to Network Connections, you should see all of the adapters. You
> can check to see which are bound to TCP/IP from the connections Properties
> sheet under "This connection uses the following items."
>
> Also check the status of your network adapters in Device Manager.
>
> --
> Lem -- MS-MVP
>
> Apollo 11 - 40 years ago this month:
> http://www.nasa.gov/mission_pages/ap...0th/index.html


I have been using plain ipconfig. Not every device on the LAN is turned on,
but that did not bother the two wired units. The inability to get the IP
address is only on the laptop run in wireless mode. I have not tried wiring
the laptop into the router to see what that produces.


Charlie

Charlie wrote:
> "Lem" <lemp40@unknownhost> wrote in message
> news:%(E-Mail Removed)...
>> Charlie wrote:
>>> I have a newly acquired laptop and changed the router to a wireless one
>>> to be able to use it around the house.
>>> The LAN has two wired PCs and a wireless printer as well as the laptop.
>>>
>>> I have been chasing down a problem in trying to access files on one of
>>> the wired PCs from the laptop.
>>> As part of this task, I was checking all the IP addresses using ipconfig.
>>>
>>> When I try this from the laptop it fails. The message is: An internal
>>> error occurred. A device attached to the system is not functioning.
>>> Contact support etc. Additional information: Unknown media status code.
>>>
>>> The laptop connects to the network and can go online. I haven't tried
>>> today, but it has sent files to the printer OK.
>>>
>>> Right now I just want to resolve the IP address issue so I can try
>>> pinging etc.
>>>
>>> Charlie
>> Are you using ipconfig /all ? If so, try just ipconfig. Ipconfig /all
>> reports information from all network adapters bound to TCP/IP. If you are
>> successfully connecting to your network, at least one adapter is working
>> and the error may be coming from an adapter that aren't currently using.
>>
>> If you go to Network Connections, you should see all of the adapters. You
>> can check to see which are bound to TCP/IP from the connections Properties
>> sheet under "This connection uses the following items."
>>
>> Also check the status of your network adapters in Device Manager.
>>
>> --
>> Lem -- MS-MVP
>>
>> Apollo 11 - 40 years ago this month:
>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>
>
> I have been using plain ipconfig. Not every device on the LAN is turned on,
> but that did not bother the two wired units. The inability to get the IP
> address is only on the laptop run in wireless mode. I have not tried wiring
> the laptop into the router to see what that produces.
>
>
> Charlie
>
>

I didn't mean other devices on the LAN but other network adapters in the
same computer. If you have a wireless adapter, chances are you have at
least two more: a wired adapter and a FireWire (IEEE 1394). Did you look
in Device Manager to determine that *all* of your network adapters are
functioning properly?

Have you ever used the wired adapter?

You said that the laptop was "newly acquired." That suggests that it is
not actually new (only new to you). Did you do a clean install of
Windows (you should have done so)?

--
Lem -- MS-MVP

Apollo 11 - 40 years ago this month:
http://www.nasa.gov/mission_pages/ap...0th/index.html

"Lem" <lemp40@unknownhost> wrote in message
news:(E-Mail Removed)...
> Charlie wrote:
>> "Lem" <lemp40@unknownhost> wrote in message
>> news:%(E-Mail Removed)...
>>> Charlie wrote:
>>>> I have a newly acquired laptop and changed the router to a wireless one
>>>> to be able to use it around the house.
>>>> The LAN has two wired PCs and a wireless printer as well as the laptop.
>>>>
>>>> I have been chasing down a problem in trying to access files on one of
>>>> the wired PCs from the laptop.
>>>> As part of this task, I was checking all the IP addresses using
>>>> ipconfig.
>>>>
>>>> When I try this from the laptop it fails. The message is: An internal
>>>> error occurred. A device attached to the system is not functioning.
>>>> Contact support etc. Additional information: Unknown media status code.
>>>>
>>>> The laptop connects to the network and can go online. I haven't tried
>>>> today, but it has sent files to the printer OK.
>>>>
>>>> Right now I just want to resolve the IP address issue so I can try
>>>> pinging etc.
>>>>
>>>> Charlie
>>> Are you using ipconfig /all ? If so, try just ipconfig. Ipconfig /all
>>> reports information from all network adapters bound to TCP/IP. If you
>>> are successfully connecting to your network, at least one adapter is
>>> working and the error may be coming from an adapter that aren't
>>> currently using.
>>>
>>> If you go to Network Connections, you should see all of the adapters.
>>> You can check to see which are bound to TCP/IP from the connections
>>> Properties sheet under "This connection uses the following items."
>>>
>>> Also check the status of your network adapters in Device Manager.
>>>
>>> --
>>> Lem -- MS-MVP
>>>
>>> Apollo 11 - 40 years ago this month:
>>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>>
>>
>> I have been using plain ipconfig. Not every device on the LAN is turned
>> on, but that did not bother the two wired units. The inability to get the
>> IP address is only on the laptop run in wireless mode. I have not tried
>> wiring the laptop into the router to see what that produces.
>>
>>
>> Charlie
>
> I didn't mean other devices on the LAN but other network adapters in the
> same computer. If you have a wireless adapter, chances are you have at
> least two more: a wired adapter and a FireWire (IEEE 1394). Did you look
> in Device Manager to determine that *all* of your network adapters are
> functioning properly?
>
> Have you ever used the wired adapter?
>
> You said that the laptop was "newly acquired." That suggests that it is
> not actually new (only new to you). Did you do a clean install of Windows
> (you should have done so)?
>
> --
> Lem -- MS-MVP
>
> Apollo 11 - 40 years ago this month:
> http://www.nasa.gov/mission_pages/ap...0th/index.html


It was a used laptop that had been refurbished by the company that made it.
It had been restored to the out-of-box condition at the time of its original
manufacture. I have downloaded and installed all of the applicable MS
updates so that it now has SP3 installed.

I am not using it for these posts (I am not in love with laptop keyboards
and the I using my "usual" system with a nice big LCD display.

I will go fire up the laptop and check on the wired network adapter.

Charlie

"Charlie" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>
> "Lem" <lemp40@unknownhost> wrote in message
> news:(E-Mail Removed)...
>> Charlie wrote:
>>> "Lem" <lemp40@unknownhost> wrote in message
>>> news:%(E-Mail Removed)...
>>>> Charlie wrote:
>>>>> I have a newly acquired laptop and changed the router to a wireless
>>>>> one to be able to use it around the house.
>>>>> The LAN has two wired PCs and a wireless printer as well as the
>>>>> laptop.
>>>>>
>>>>> I have been chasing down a problem in trying to access files on one of
>>>>> the wired PCs from the laptop.
>>>>> As part of this task, I was checking all the IP addresses using
>>>>> ipconfig.
>>>>>
>>>>> When I try this from the laptop it fails. The message is: An internal
>>>>> error occurred. A device attached to the system is not functioning.
>>>>> Contact support etc. Additional information: Unknown media status
>>>>> code.
>>>>>
>>>>> The laptop connects to the network and can go online. I haven't tried
>>>>> today, but it has sent files to the printer OK.
>>>>>
>>>>> Right now I just want to resolve the IP address issue so I can try
>>>>> pinging etc.
>>>>>
>>>>> Charlie
>>>> Are you using ipconfig /all ? If so, try just ipconfig. Ipconfig /all
>>>> reports information from all network adapters bound to TCP/IP. If you
>>>> are successfully connecting to your network, at least one adapter is
>>>> working and the error may be coming from an adapter that aren't
>>>> currently using.
>>>>
>>>> If you go to Network Connections, you should see all of the adapters.
>>>> You can check to see which are bound to TCP/IP from the connections
>>>> Properties sheet under "This connection uses the following items."
>>>>
>>>> Also check the status of your network adapters in Device Manager.
>>>>
>>>> --
>>>> Lem -- MS-MVP
>>>>
>>>> Apollo 11 - 40 years ago this month:
>>>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>>>
>>>
>>> I have been using plain ipconfig. Not every device on the LAN is turned
>>> on, but that did not bother the two wired units. The inability to get
>>> the IP address is only on the laptop run in wireless mode. I have not
>>> tried wiring the laptop into the router to see what that produces.
>>>
>>>
>>> Charlie
>>
>> I didn't mean other devices on the LAN but other network adapters in the
>> same computer. If you have a wireless adapter, chances are you have at
>> least two more: a wired adapter and a FireWire (IEEE 1394). Did you look
>> in Device Manager to determine that *all* of your network adapters are
>> functioning properly?
>>
>> Have you ever used the wired adapter?
>>
>> You said that the laptop was "newly acquired." That suggests that it is
>> not actually new (only new to you). Did you do a clean install of Windows
>> (you should have done so)?
>>
>> --
>> Lem -- MS-MVP
>>
>> Apollo 11 - 40 years ago this month:
>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>
>
> It was a used laptop that had been refurbished by the company that made
> it. It had been restored to the out-of-box condition at the time of its
> original manufacture. I have downloaded and installed all of the
> applicable MS updates so that it now has SP3 installed.
>
> I am not using it for these posts (I am not in love with laptop keyboards
> and the I using my "usual" system with a nice big LCD display.
>
> I will go fire up the laptop and check on the wired network adapter.
>
> Charlie
Device manager reports two network adapters, one wireless and one wired ,
both functioning properly. I have to do a small rearrangement of the
physical space to accommodate the laptop as a wired unit.

If ipconfig works when the laptop is used as a wired unit, is it the same
value as the wireless configuration?

Charlie

"Lem" <lemp40@unknownhost> wrote in message
news:(E-Mail Removed)...
> Charlie wrote:
>> "Lem" <lemp40@unknownhost> wrote in message
>> news:%(E-Mail Removed)...
>>> Charlie wrote:
>>>> I have a newly acquired laptop and changed the router to a wireless one
>>>> to be able to use it around the house.
>>>> The LAN has two wired PCs and a wireless printer as well as the laptop.
>>>>
>>>> I have been chasing down a problem in trying to access files on one of
>>>> the wired PCs from the laptop.
>>>> As part of this task, I was checking all the IP addresses using
>>>> ipconfig.
>>>>
>>>> When I try this from the laptop it fails. The message is: An internal
>>>> error occurred. A device attached to the system is not functioning.
>>>> Contact support etc. Additional information: Unknown media status code.
>>>>
>>>> The laptop connects to the network and can go online. I haven't tried
>>>> today, but it has sent files to the printer OK.
>>>>
>>>> Right now I just want to resolve the IP address issue so I can try
>>>> pinging etc.
>>>>
>>>> Charlie
>>> Are you using ipconfig /all ? If so, try just ipconfig. Ipconfig /all
>>> reports information from all network adapters bound to TCP/IP. If you
>>> are successfully connecting to your network, at least one adapter is
>>> working and the error may be coming from an adapter that aren't
>>> currently using.
>>>
>>> If you go to Network Connections, you should see all of the adapters.
>>> You can check to see which are bound to TCP/IP from the connections
>>> Properties sheet under "This connection uses the following items."
>>>
>>> Also check the status of your network adapters in Device Manager.
>>>
>>> --
>>> Lem -- MS-MVP
>>>
>>> Apollo 11 - 40 years ago this month:
>>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>>
>>
>> I have been using plain ipconfig. Not every device on the LAN is turned
>> on, but that did not bother the two wired units. The inability to get the
>> IP address is only on the laptop run in wireless mode. I have not tried
>> wiring the laptop into the router to see what that produces.
>>
>>
>> Charlie
>
> I didn't mean other devices on the LAN but other network adapters in the
> same computer. If you have a wireless adapter, chances are you have at
> least two more: a wired adapter and a FireWire (IEEE 1394). Did you look
> in Device Manager to determine that *all* of your network adapters are
> functioning properly?
>
> Have you ever used the wired adapter?
>
> You said that the laptop was "newly acquired." That suggests that it is
> not actually new (only new to you). Did you do a clean install of Windows
> (you should have done so)?
>
> --
> Lem -- MS-MVP
>
> Apollo 11 - 40 years ago this month:
> http://www.nasa.gov/mission_pages/ap...0th/index.html

OK Lem, I got the laptop wired in. It recognizes the folders on the PC that
I want to access via the network while denying permission. That's a
different problem.

Now when I run ipconfig, it reports back two IP addresses. One wired and a
different one wireless as if there were two separate machines.

Now I have a list of all the addresses on my little network. Still no
explanation for why I could no access ipconfig wirelessly, but that becomes
moot I think. Now to pursue the sharing and access issues.

Thanks for the direction to get me this far.

Charlie

Charlie wrote:
> "Charlie" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> "Lem" <lemp40@unknownhost> wrote in message
>> news:(E-Mail Removed)...
>>> Charlie wrote:
>>>> "Lem" <lemp40@unknownhost> wrote in message
>>>> news:%(E-Mail Removed)...
>>>>> Charlie wrote:
>>>>>> I have a newly acquired laptop and changed the router to a wireless
>>>>>> one to be able to use it around the house.
>>>>>> The LAN has two wired PCs and a wireless printer as well as the
>>>>>> laptop.
>>>>>>
>>>>>> I have been chasing down a problem in trying to access files on one of
>>>>>> the wired PCs from the laptop.
>>>>>> As part of this task, I was checking all the IP addresses using
>>>>>> ipconfig.
>>>>>>
>>>>>> When I try this from the laptop it fails. The message is: An internal
>>>>>> error occurred. A device attached to the system is not functioning.
>>>>>> Contact support etc. Additional information: Unknown media status
>>>>>> code.
>>>>>>
>>>>>> The laptop connects to the network and can go online. I haven't tried
>>>>>> today, but it has sent files to the printer OK.
>>>>>>
>>>>>> Right now I just want to resolve the IP address issue so I can try
>>>>>> pinging etc.
>>>>>>
>>>>>> Charlie
>>>>> Are you using ipconfig /all ? If so, try just ipconfig. Ipconfig /all
>>>>> reports information from all network adapters bound to TCP/IP. If you
>>>>> are successfully connecting to your network, at least one adapter is
>>>>> working and the error may be coming from an adapter that aren't
>>>>> currently using.
>>>>>
>>>>> If you go to Network Connections, you should see all of the adapters.
>>>>> You can check to see which are bound to TCP/IP from the connections
>>>>> Properties sheet under "This connection uses the following items."
>>>>>
>>>>> Also check the status of your network adapters in Device Manager.
>>>>>
>>>>> --
>>>>> Lem -- MS-MVP
>>>>>
>>>>> Apollo 11 - 40 years ago this month:
>>>>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>>>>
>>>> I have been using plain ipconfig. Not every device on the LAN is turned
>>>> on, but that did not bother the two wired units. The inability to get
>>>> the IP address is only on the laptop run in wireless mode. I have not
>>>> tried wiring the laptop into the router to see what that produces.
>>>>
>>>>
>>>> Charlie
>>> I didn't mean other devices on the LAN but other network adapters in the
>>> same computer. If you have a wireless adapter, chances are you have at
>>> least two more: a wired adapter and a FireWire (IEEE 1394). Did you look
>>> in Device Manager to determine that *all* of your network adapters are
>>> functioning properly?
>>>
>>> Have you ever used the wired adapter?
>>>
>>> You said that the laptop was "newly acquired." That suggests that it is
>>> not actually new (only new to you). Did you do a clean install of Windows
>>> (you should have done so)?
>>>
>>> --
>>> Lem -- MS-MVP
>>>
>>> Apollo 11 - 40 years ago this month:
>>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>>
>> It was a used laptop that had been refurbished by the company that made
>> it. It had been restored to the out-of-box condition at the time of its
>> original manufacture. I have downloaded and installed all of the
>> applicable MS updates so that it now has SP3 installed.
>>
>> I am not using it for these posts (I am not in love with laptop keyboards
>> and the I using my "usual" system with a nice big LCD display.
>>
>> I will go fire up the laptop and check on the wired network adapter.
>>
>> Charlie
> Device manager reports two network adapters, one wireless and one wired ,
> both functioning properly. I have to do a small rearrangement of the
> physical space to accommodate the laptop as a wired unit.
>
> If ipconfig works when the laptop is used as a wired unit, is it the same
> value as the wireless configuration?
>
> Charlie
>
>

I'm not sure what you mean by "the same value."

The default for Windows XP network adapters is to obtain an IP address
automatically from the router, so it will have the same first 3 segments
as the IP addresses of your other computers (e.g., 192.168.1.x). The "x"
that the wired adapter might be the same as the one assigned to the
wireless adapter (assuming that you turn the wireless adapter off), but
probably won't be.

BTW, entirely apart from why ipconfig isn't working, you should be able
to determine the IP address of the laptop (if it is really connected to
your router, either wired or wireless) by looking in the router's DHCP
table.

Have you tried to reset TCP/IP on the laptop? See
http://support.microsoft.com/kb/299357 (I suggest using the manual
method rather than "fix it for me").

Also see http://support.microsoft.com/kb/811259

--
Lem -- MS-MVP

Apollo 11 - 40 years ago this month:
http://www.nasa.gov/mission_pages/ap...0th/index.html