I was using the online webscanners from Trend Micro
HouseCall and Panada Security. Now, my winXP is
screwed and I can't get things back.

When I try using the Restore function, nothing happens.
I select the date, click Next, get a popup message
about certain drives being disabled [which I've done],
click OK, then I get to the confirmation screen. I
click Next, but nothing happens. I keep trying and
trying and still nothing.

Would anyone have any suggestions on what I should do next.

Thanks

Andy

i dont know if it is any help but DID u try a anti virus scan? or
chkdsk.exe?
--
thanks kingkris232


"Andreas" wrote:

> I was using the online webscanners from Trend Micro
> HouseCall and Panada Security. Now, my winXP is
> screwed and I can't get things back.
>
> When I try using the Restore function, nothing happens.
> I select the date, click Next, get a popup message
> about certain drives being disabled [which I've done],
> click OK, then I get to the confirmation screen. I
> click Next, but nothing happens. I keep trying and
> trying and still nothing.
>
> Would anyone have any suggestions on what I should do next.
>
> Thanks
>
> Andy
>

On Tue, 30 Dec 2008 23:10:35 -0800, Andreas wrote:

> I was using the online webscanners from Trend Micro
> HouseCall and Panada Security. Now, my winXP is
> screwed and I can't get things back.
> When I try using the Restore function, nothing happens.
> I select the date, click Next, get a popup message
> about certain drives being disabled [which I've done],
> click OK, then I get to the confirmation screen. I
> click Next, but nothing happens. I keep trying and
> trying and still nothing.

Reboot your pc and see if this fixes your problem. If not check this:
Click 'Start' then click 'Run...' then type (or copy/paste) "devmgmt.msc"
(w/out quotation marks) into the box, then click the 'OK' button.
In the 'Device Manager' panel check 'Device status' of any drive which may
be disabled (left-click then click 'Properties').

Good luck

FYI and future reference:
There aren't any 'good' on-line scanners out there! On-line scanners are
the most unsafe and next to useless. Because by the time you've started
your infected Windows and connected to the
Internet via this infected code base, and start to look for scanning sites
through infected DNS, you are almost certain to have the malware
perfectly positioned to overrule your attempts to clean it.
What happens if active malware is found? Don't expect that the on-line
scanner will do anything about it. Most of them are just just marketing
tools for selling you their products. Quite often, malware removal on the
NT based OS (Win 2K and XP) is far from easy. Sometimes a (good) resident
AV can deal with it in Safe Mode.

Other reasons to stay away from on-line scanners are:
1. You have to use IE on very low security setting - ActiveX is required.
2. Many users will lower security in the Internet Zone to use the service
and then forget to set the Internet Zone back to highest possible security
- which is the only way that IE should be set.
3.Scanning should be performed while off-line.
4.Vulnerabilities in several virus scanners
http://www.heise-online.co.uk/securi...--/news/112301

Also, according to Trend Micro, a surfer using a search engine such as
Google, with a search string such as, ´free online virus scan by Trend
Micro¡, can end up on a spoofed version of HouseCall by clicking the link
returned by Google. Not surprisingly, the spoofed site informs users their
computers are infected with malware, and then teases them to purchase a
fake anti-virus application in order to remove the fake threat.

Therefore:
'Stand-Alone' Anti-Virus scanning tools are *impressively better and
safer*, because you don't have to be on-line to use them (they have no
dependencies on using a web browser to perform their function), and they
also can be used in Safe Mode.

Good-quality applications:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe

SuperAntispyware - Free
http://www.superantispyware.com/down...NTISPYWAREFREE

Kaspersky® Virus Removal Tool
http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/
http://www.kaspersky.com/support/vir...vptool?level=2

Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/

a-squared Free or a-squared Command Line Scanner
http://www.emsisoft.com/en/software/download/

BitDefender10 Free Edition
http://www.bitdefender.com/site/Down...nVersion/1/42/

NOTE:
Kaspersky® Virus Removal Tool, Dr.Web CureIt!®' the free version of
Malwarebytes© and SuperAntispyware are not capable for real-time protection
of your computer.
Kaspersky® Virus Removal Tool, Dr.Web CureIt!® have no update feature (so
they don't turn into full blown scanners). As soon as your computer is
cleaned you are supposed to remove these tools from your operating system
and revert back to your (updated) resident (real-time) AV application.
Re: Kaspersky® Virus Removal Tool; To uninstall/move this program 'enable
self-defense' must be unchecked!

The free version of Malwarebytes© and SuperAntispyware have an update
feature, keep them installed in addtion to your resident AV/A-S
applications and scan frequently.

This can also be useful:
HiJack This! (HJT)
http://www.trendsecure.com/portal/en...ols/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.theeldergeek.com/forum/in...6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

Happy New Year

Andreas

Have you tried Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Andreas wrote:
> I was using the online webscanners from Trend Micro
> HouseCall and Panada Security. Now, my winXP is
> screwed and I can't get things back.
>
> When I try using the Restore function, nothing happens.
> I select the date, click Next, get a popup message
> about certain drives being disabled [which I've done],
> click OK, then I get to the confirmation screen. I
> click Next, but nothing happens. I keep trying and
> trying and still nothing.
>
> Would anyone have any suggestions on what I should do next.
>
> Thanks
>
> Andy

"Andreas" <inch.high.private.eye-(E-Mail Removed)>
wrote in message news:(E-Mail Removed)...
>I was using the online webscanners from Trend Micro
> HouseCall and Panada Security. Now, my winXP is
> screwed and I can't get things back.
>
> When I try using the Restore function, nothing happens.
> I select the date, click Next, get a popup message
> about certain drives being disabled [which I've done],
> click OK, then I get to the confirmation screen. I
> click Next, but nothing happens. I keep trying and
> trying and still nothing.
>
> Would anyone have any suggestions on what I should do next.

Required reading: "System Restore - Restoration Failed"
http://bertk.mvps.org/html/srfail.html

well, it's likely that you
were
experiencing some issues
and you had a preconceived
notion that your system was
infected.

perhaps, it was a fair
assumption
on your part.

however, instability of the
o.s. is not always attributed
to an infection.

perhaps, what you are
experiencing
at this time is simply the
problem
that is progressing.

further, if you had an
installed
a.v. and then utilize another
a.v. in addition to the one
you
have, then it may have placed
a strain on your failing file
system.

in any event you should
utilize
safe mode to focus on
correcting
the issues with your system.

in safe mode you can try a
restore.
however, some a.v.'s prevent
the
system restore feature from
running
and modifying the system.

perhaps, the best step above
is to uninstall your current
a.v.
as it may be attributing to
some
of the issue.

then also try a defrag and
a check disk.

but if safe mode proves to be
futile, then you will need to
utilize
a winxp cd to go directly the
disk prompt via the repair
console "or" initiate a repair
installation.

--

db·´¯`·...¸><)))º>


"Andreas"
<inch.high.private.eye-(E-Mail Removed)>
wrote in message
news:(E-Mail Removed)...
> I was using the online
> webscanners from Trend Micro
> HouseCall and Panada
> Security. Now, my winXP is
> screwed and I can't get
> things back.
>
> When I try using the Restore
> function, nothing happens.
> I select the date, click
> Next, get a popup message
> about certain drives being
> disabled [which I've done],
> click OK, then I get to the
> confirmation screen. I
> click Next, but nothing
> happens. I keep trying and
> trying and still nothing.
>
> Would anyone have any
> suggestions on what I should
> do next.
>
> Thanks
>
> Andy

Thanks Gerry. I tried that and nothing helped. Still
can't access the restore function.

Gerry wrote:
> Andreas
>
> Have you tried Last Known Good Configuration?
> A description of the Safe Mode Boot options in Windows XP
> http://support.microsoft.com/kb/315222/en-us
>

No, I've used them in the past [with win98] and never
had a problem. Now, with xp, I do.



db ´¯`·.. ><)))º>` .. . wrote:
> well, it's likely that you were
> experiencing some issues
> and you had a preconceived
> notion that your system was
> infected.
>
> perhaps, it was a fair assumption
> on your part.
>
> however, instability of the
> o.s. is not always attributed
> to an infection.
>
> perhaps, what you are experiencing
> at this time is simply the problem
> that is progressing.
>
> further, if you had an installed
> a.v. and then utilize another
> a.v. in addition to the one you
> have, then it may have placed
> a strain on your failing file system.
>
> in any event you should utilize
> safe mode to focus on correcting
> the issues with your system.
>
> in safe mode you can try a restore.
> however, some a.v.'s prevent the
> system restore feature from running
> and modifying the system.
>
> perhaps, the best step above
> is to uninstall your current a.v.
> as it may be attributing to some
> of the issue.
>
> then also try a defrag and
> a check disk.
>
> but if safe mode proves to be
> futile, then you will need to utilize
> a winxp cd to go directly the
> disk prompt via the repair
> console "or" initiate a repair
> installation.
>

Thanks for the help Kayman, but there was nothing
unusual in devmgmt.msc. Everything was fine.

As for online scanners: I've used them in the past with
no problems. Then again, I was using win98 at the
time. I have a direct link to micro trend so I don't
have to worry about those phishing site.

I've also run many of the antispyware programs and have
no problem there.

Kayman wrote:
> On Tue, 30 Dec 2008 23:10:35 -0800, Andreas wrote:
>
>> I was using the online webscanners from Trend Micro
>> HouseCall and Panada Security. Now, my winXP is
>> screwed and I can't get things back.
>> When I try using the Restore function, nothing happens.
>> I select the date, click Next, get a popup message
>> about certain drives being disabled [which I've done],
>> click OK, then I get to the confirmation screen. I
>> click Next, but nothing happens. I keep trying and
>> trying and still nothing.
>
> Reboot your pc and see if this fixes your problem. If not check this:
> Click 'Start' then click 'Run...' then type (or copy/paste) "devmgmt.msc"
> (w/out quotation marks) into the box, then click the 'OK' button.
> In the 'Device Manager' panel check 'Device status' of any drive which may
> be disabled (left-click then click 'Properties').
>
> Good luck
>
> FYI and future reference:
> There aren't any 'good' on-line scanners out there! On-line scanners are
> the most unsafe and next to useless. Because by the time you've started
> your infected Windows and connected to the
> Internet via this infected code base, and start to look for scanning sites
> through infected DNS, you are almost certain to have the malware
> perfectly positioned to overrule your attempts to clean it.
> What happens if active malware is found? Don't expect that the on-line
> scanner will do anything about it. Most of them are just just marketing
> tools for selling you their products. Quite often, malware removal on the
> NT based OS (Win 2K and XP) is far from easy. Sometimes a (good) resident
> AV can deal with it in Safe Mode.
>
> Other reasons to stay away from on-line scanners are:
> 1. You have to use IE on very low security setting - ActiveX is required.
> 2. Many users will lower security in the Internet Zone to use the service
> and then forget to set the Internet Zone back to highest possible security
> - which is the only way that IE should be set.
> 3.Scanning should be performed while off-line.
> 4.Vulnerabilities in several virus scanners
> http://www.heise-online.co.uk/securi...--/news/112301
>
> Also, according to Trend Micro, a surfer using a search engine such as
> Google, with a search string such as, “free online virus scan by Trend
> Micro”, can end up on a spoofed version of HouseCall by clicking the link
> returned by Google. Not surprisingly, the spoofed site informs users their
> computers are infected with malware, and then teases them to purchase a
> fake anti-virus application in order to remove the fake threat.
>
> Therefore:
> 'Stand-Alone' Anti-Virus scanning tools are *impressively better and
> safer*, because you don't have to be on-line to use them (they have no
> dependencies on using a web browser to perform their function), and they
> also can be used in Safe Mode.
>
> Good-quality applications:
> Malwarebytes© Corporation - Anti-Malware
> http://www.malwarebytes.org/mbam/program/mbam-setup.exe
>
> SuperAntispyware - Free
> http://www.superantispyware.com/down...NTISPYWAREFREE
>
> Kaspersky® Virus Removal Tool
> http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/
> http://www.kaspersky.com/support/vir...vptool?level=2
>
> Dr.Web CureIt!® Utility - FREE
> http://www.freedrweb.com/cureit/
>
> a-squared Free or a-squared Command Line Scanner
> http://www.emsisoft.com/en/software/download/
>
> BitDefender10 Free Edition
> http://www.bitdefender.com/site/Down...nVersion/1/42/
>
> NOTE:
> Kaspersky® Virus Removal Tool, Dr.Web CureIt!®' the free version of
> Malwarebytes© and SuperAntispyware are not capable for real-time protection
> of your computer.
> Kaspersky® Virus Removal Tool, Dr.Web CureIt!® have no update feature (so
> they don't turn into full blown scanners). As soon as your computer is
> cleaned you are supposed to remove these tools from your operating system
> and revert back to your (updated) resident (real-time) AV application.
> Re: Kaspersky® Virus Removal Tool; To uninstall/move this program 'enable
> self-defense' must be unchecked!
>
> The free version of Malwarebytes© and SuperAntispyware have an update
> feature, keep them installed in addtion to your resident AV/A-S
> applications and scan frequently.
>
> This can also be useful:
> HiJack This! (HJT)
> http://www.trendsecure.com/portal/en...ols/hijackthis
>
> Please, do not post HJT logs to this newsgroup.
> Fora where you can get expert advice for HiJack This! (HJT) logs.
>
> http://www.thespykiller.co.uk/index.php?board=3.0
> http://www.spywarewarrior.com/viewforum.php?f=5
> http://forums.tomcoyote.org/index.php?showforum=27
> http://www.bleepingcomputer.com/forums/forum22.html
> http://www.malwarebytes.org/forums/i...hp?showforum=7
> http://www.5starsupport.com/ipboard/...p?showforum=18
> http://www.theeldergeek.com/forum/in...6&showforum=29
>
> NOTE:
> Registration is required in any of the above mentioned fora before posting
> a HJT log and read the 'stickies' (instructions/guidelines) for the
> respective HJT forum.
>
> Happy New Year

Online scanners... http://www.randem.com/virusproblems.html


--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.randem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Andreas" <inch.high.private.eye-(E-Mail Removed)> wrote in
message news:(E-Mail Removed)...
>I was using the online webscanners from Trend Micro
> HouseCall and Panada Security. Now, my winXP is
> screwed and I can't get things back.
>
> When I try using the Restore function, nothing happens.
> I select the date, click Next, get a popup message
> about certain drives being disabled [which I've done],
> click OK, then I get to the confirmation screen. I
> click Next, but nothing happens. I keep trying and
> trying and still nothing.
>
> Would anyone have any suggestions on what I should do next.
>
> Thanks
>
> Andy