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Oh, okay, it's very easy.
 Click start>Admin tools>event viewer Now, what you are looking for would be in Applications or System, and errors are indicated by the red circle, warnings are yellow, and information blue. Double click on the red error indicators, there may be a lot of them, but read each one to locate those that may pertain, in particular, look for Winlogon.exe and Csrss.exe errors.. I am assuming that you are able to start Windows with the shutdown and wait 2-3 minutes, rather than the restart, but if not, start in Safe Mode. One note, for the GoBAck, I don't know if it is important or not, but the recommended method was to first disable it by pressing the space bar during bootup to access the GoBack options menu, then allowing the computer to complete the bootup process, then remove it from add/remove. So, it may be that it is still active in the boot sector. Do a search for Goback, Roxio, to see if anything is found. There are other possibilities, but, there really are many, so it may be a time saver to perform a repair install. It may be a third party software conflict..or a driver update..do you recall installing any new software, or driver updates? "***TominFL***" <(E-Mail Removed)> wrote in message news:60BE0FAF-B459-497B-ACD5-(E-Mail Removed)... >I got rid of GoBack - no help. I had PCanywhere but took it our some time > ago. Pls tell me how to do this: Check the event viewer to see if there is > a > more detailed error description. > > "l" wrote: > >> well, the numbers/error code do tell us what's wrong, somewhat >> >> The difficult part is the parameter, 0X00000402.. >> Do you have Norton's System Works w/GoBack? >> PCanytime? >> Those are two of the things mentioned in the Google searches, but what it >> seems to be is either a driver conflict, or a permission change has been >> made. >> Check the event viewer to see if there is a more detailed error >> description >> I guess a couple of things you could try. >> Do a system restore to a point prior to this error code issue. >> Or, try a repair installation, which will leave your personal files, >> doc's >> etc, intact, but repair/reinstall the system files. >> Gotta go, Nightmares and Dreamscapes just started.... >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in message >> news:1581BE55-E5A6-447A-9986-(E-Mail Removed)... >> >I wish i could say. I have no idea what may have preceeded this problem. >> > Can't think of a change I've made prior to the onset of this. Seems >> > like >> > these numbers should tell us something about what is wrong? Also, why >> > will >> > it >> > restart after being off forjust a short while? >> > >> > "l" wrote: >> > >> >> what has changed since this started happening? >> >> Added any new hardware/software/updates? >> >> Used any Backup programs to restore your system to a previous state? >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in message >> >> news:378960F7-35C9-4748-91ED-(E-Mail Removed)... >> >> > When I try to restart my PC, XP-home with SP-2 and all updates, I >> >> > get >> >> > the >> >> > blue screen and this message: "Stop error:C000021a Fatal system stor >> >> > error >> >> > a >> >> > status of: 0X00000402. If I shut it down and wait 3-4 minutes it >> >> > will >> >> > start >> >> > up just fine. Any idea what to do to fix this? >> >> >> >> >> >> >> >> >> |
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Here's what I found but can't understand:
The Windows Securitiy Center Service was unable to load instances of FirewallProduct from WMI and another red circle was Event filter with query "SELECT *FROM_Instance OperationEvent WHERE target instance ISA 'AntivirusProduct' OR TargetInstance ISA 'FirewallProduct" could nto be (re)activatted in nemespace "//./ROOT/SecurityCente" because error 0x80041010. Events may not be delivered through this filter until the problem is corrected. "l" wrote: > Oh, okay, it's very easy. > Click start>Admin tools>event viewer > Now, what you are looking for would be in Applications or System, and errors > are indicated by the red circle, warnings are yellow, and information blue. > Double click on the red error indicators, there may be a lot of them, but > read each one to locate those that may pertain, in particular, look for > Winlogon.exe and Csrss.exe errors.. > I am assuming that you are able to start Windows with the shutdown and wait > 2-3 minutes, rather than the restart, but if not, start in Safe Mode. > One note, for the GoBAck, I don't know if it is important or not, but the > recommended method was to first disable it by pressing the space bar during > bootup to access the GoBack options menu, then allowing the computer to > complete the bootup process, then remove it from add/remove. > So, it may be that it is still active in the boot sector. Do a search for > Goback, Roxio, to see if anything is found. > > There are other possibilities, but, there really are many, so it may be a > time saver to perform a repair install. > It may be a third party software conflict..or a driver update..do you recall > installing any new software, or driver updates? > > > > > > > "***TominFL***" <(E-Mail Removed)> wrote in message > news:60BE0FAF-B459-497B-ACD5-(E-Mail Removed)... > >I got rid of GoBack - no help. I had PCanywhere but took it our some time > > ago. Pls tell me how to do this: Check the event viewer to see if there is > > a > > more detailed error description. > > > > "l" wrote: > > > >> well, the numbers/error code do tell us what's wrong, somewhat > >> > >> The difficult part is the parameter, 0X00000402.. > >> Do you have Norton's System Works w/GoBack? > >> PCanytime? > >> Those are two of the things mentioned in the Google searches, but what it > >> seems to be is either a driver conflict, or a permission change has been > >> made. > >> Check the event viewer to see if there is a more detailed error > >> description > >> I guess a couple of things you could try. > >> Do a system restore to a point prior to this error code issue. > >> Or, try a repair installation, which will leave your personal files, > >> doc's > >> etc, intact, but repair/reinstall the system files. > >> Gotta go, Nightmares and Dreamscapes just started.... > >> > >> > >> "***TominFL***" <(E-Mail Removed)> wrote in message > >> news:1581BE55-E5A6-447A-9986-(E-Mail Removed)... > >> >I wish i could say. I have no idea what may have preceeded this problem. > >> > Can't think of a change I've made prior to the onset of this. Seems > >> > like > >> > these numbers should tell us something about what is wrong? Also, why > >> > will > >> > it > >> > restart after being off forjust a short while? > >> > > >> > "l" wrote: > >> > > >> >> what has changed since this started happening? > >> >> Added any new hardware/software/updates? > >> >> Used any Backup programs to restore your system to a previous state? > >> >> > >> >> "***TominFL***" <(E-Mail Removed)> wrote in message > >> >> news:378960F7-35C9-4748-91ED-(E-Mail Removed)... > >> >> > When I try to restart my PC, XP-home with SP-2 and all updates, I > >> >> > get > >> >> > the > >> >> > blue screen and this message: "Stop error:C000021a Fatal system stor > >> >> > error > >> >> > a > >> >> > status of: 0X00000402. If I shut it down and wait 3-4 minutes it > >> >> > will > >> >> > start > >> >> > up just fine. Any idea what to do to fix this? > >> >> > >> >> > >> >> > >> > >> > >> > > > |
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It's very odd..those errors indicate a remote connection problem, as well as
a scripting error..those were from the application or system categories? What's listed in Security? Also, click on the source in the column headers until you see winlogon, and Csrss.. There has to be more errors than what you listed. Okay, what is you firewall, XP? or some other? "***TominFL***" <(E-Mail Removed)> wrote in message news:680CA31C-B60D-40FC-872D-(E-Mail Removed)... > Here's what I found but can't understand: > The Windows Securitiy Center Service was unable to load instances of > FirewallProduct from WMI > and another red circle was > Event filter with query "SELECT *FROM_Instance OperationEvent WHERE target > instance ISA 'AntivirusProduct' OR TargetInstance ISA 'FirewallProduct" > could > nto be (re)activatted in nemespace "//./ROOT/SecurityCente" because error > 0x80041010. Events may not be delivered through this filter until the > problem > is corrected. > > > "l" wrote: > >> Oh, okay, it's very easy. >> Click start>Admin tools>event viewer >> Now, what you are looking for would be in Applications or System, and >> errors >> are indicated by the red circle, warnings are yellow, and information >> blue. >> Double click on the red error indicators, there may be a lot of them, >> but >> read each one to locate those that may pertain, in particular, look for >> Winlogon.exe and Csrss.exe errors.. >> I am assuming that you are able to start Windows with the shutdown and >> wait >> 2-3 minutes, rather than the restart, but if not, start in Safe Mode. >> One note, for the GoBAck, I don't know if it is important or not, but the >> recommended method was to first disable it by pressing the space bar >> during >> bootup to access the GoBack options menu, then allowing the computer to >> complete the bootup process, then remove it from add/remove. >> So, it may be that it is still active in the boot sector. Do a search >> for >> Goback, Roxio, to see if anything is found. >> >> There are other possibilities, but, there really are many, so it may be a >> time saver to perform a repair install. >> It may be a third party software conflict..or a driver update..do you >> recall >> installing any new software, or driver updates? >> >> >> >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in message >> news:60BE0FAF-B459-497B-ACD5-(E-Mail Removed)... >> >I got rid of GoBack - no help. I had PCanywhere but took it our some >> >time >> > ago. Pls tell me how to do this: Check the event viewer to see if there >> > is >> > a >> > more detailed error description. >> > >> > "l" wrote: >> > >> >> well, the numbers/error code do tell us what's wrong, somewhat >> >> >> >> The difficult part is the parameter, 0X00000402.. >> >> Do you have Norton's System Works w/GoBack? >> >> PCanytime? >> >> Those are two of the things mentioned in the Google searches, but what >> >> it >> >> seems to be is either a driver conflict, or a permission change has >> >> been >> >> made. >> >> Check the event viewer to see if there is a more detailed error >> >> description >> >> I guess a couple of things you could try. >> >> Do a system restore to a point prior to this error code issue. >> >> Or, try a repair installation, which will leave your personal files, >> >> doc's >> >> etc, intact, but repair/reinstall the system files. >> >> Gotta go, Nightmares and Dreamscapes just started.... >> >> >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in message >> >> news:1581BE55-E5A6-447A-9986-(E-Mail Removed)... >> >> >I wish i could say. I have no idea what may have preceeded this >> >> >problem. >> >> > Can't think of a change I've made prior to the onset of this. Seems >> >> > like >> >> > these numbers should tell us something about what is wrong? Also, >> >> > why >> >> > will >> >> > it >> >> > restart after being off forjust a short while? >> >> > >> >> > "l" wrote: >> >> > >> >> >> what has changed since this started happening? >> >> >> Added any new hardware/software/updates? >> >> >> Used any Backup programs to restore your system to a previous >> >> >> state? >> >> >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in >> >> >> message >> >> >> news:378960F7-35C9-4748-91ED-(E-Mail Removed)... >> >> >> > When I try to restart my PC, XP-home with SP-2 and all updates, I >> >> >> > get >> >> >> > the >> >> >> > blue screen and this message: "Stop error:C000021a Fatal system >> >> >> > stor >> >> >> > error >> >> >> > a >> >> >> > status of: 0X00000402. If I shut it down and wait 3-4 minutes it >> >> >> > will >> >> >> > start >> >> >> > up just fine. Any idea what to do to fix this? >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
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Those errors where listed under Application. Clicking Souce column shows only
MsiInstller There are no errors under Security. Under System there's many of these: "The Application Management service terminated wiht the following error: The specified module cannot be found. Under Antivirus there are no current errors. I'm going to do a reboot and then see exactly what the event viewer tells us. "l" wrote: > It's very odd..those errors indicate a remote connection problem, as well as > a scripting error..those were from the application or system categories? > What's listed in Security? > > Also, click on the source in the column headers until you see winlogon, and > Csrss.. > There has to be more errors than what you listed. > > Okay, what is you firewall, XP? or some other? > > > > > > > > > > > > > > > "***TominFL***" <(E-Mail Removed)> wrote in message > news:680CA31C-B60D-40FC-872D-(E-Mail Removed)... > > Here's what I found but can't understand: > > The Windows Securitiy Center Service was unable to load instances of > > FirewallProduct from WMI > > and another red circle was > > Event filter with query "SELECT *FROM_Instance OperationEvent WHERE target > > instance ISA 'AntivirusProduct' OR TargetInstance ISA 'FirewallProduct" > > could > > nto be (re)activatted in nemespace "//./ROOT/SecurityCente" because error > > 0x80041010. Events may not be delivered through this filter until the > > problem > > is corrected. > > > > > > "l" wrote: > > > >> Oh, okay, it's very easy. > >> Click start>Admin tools>event viewer > >> Now, what you are looking for would be in Applications or System, and > >> errors > >> are indicated by the red circle, warnings are yellow, and information > >> blue. > >> Double click on the red error indicators, there may be a lot of them, > >> but > >> read each one to locate those that may pertain, in particular, look for > >> Winlogon.exe and Csrss.exe errors.. > >> I am assuming that you are able to start Windows with the shutdown and > >> wait > >> 2-3 minutes, rather than the restart, but if not, start in Safe Mode. > >> One note, for the GoBAck, I don't know if it is important or not, but the > >> recommended method was to first disable it by pressing the space bar > >> during > >> bootup to access the GoBack options menu, then allowing the computer to > >> complete the bootup process, then remove it from add/remove. > >> So, it may be that it is still active in the boot sector. Do a search > >> for > >> Goback, Roxio, to see if anything is found. > >> > >> There are other possibilities, but, there really are many, so it may be a > >> time saver to perform a repair install. > >> It may be a third party software conflict..or a driver update..do you > >> recall > >> installing any new software, or driver updates? > >> > >> > >> > >> > >> > >> > >> "***TominFL***" <(E-Mail Removed)> wrote in message > >> news:60BE0FAF-B459-497B-ACD5-(E-Mail Removed)... > >> >I got rid of GoBack - no help. I had PCanywhere but took it our some > >> >time > >> > ago. Pls tell me how to do this: Check the event viewer to see if there > >> > is > >> > a > >> > more detailed error description. > >> > > >> > "l" wrote: > >> > > >> >> well, the numbers/error code do tell us what's wrong, somewhat > >> >> > >> >> The difficult part is the parameter, 0X00000402.. > >> >> Do you have Norton's System Works w/GoBack? > >> >> PCanytime? > >> >> Those are two of the things mentioned in the Google searches, but what > >> >> it > >> >> seems to be is either a driver conflict, or a permission change has > >> >> been > >> >> made. > >> >> Check the event viewer to see if there is a more detailed error > >> >> description > >> >> I guess a couple of things you could try. > >> >> Do a system restore to a point prior to this error code issue. > >> >> Or, try a repair installation, which will leave your personal files, > >> >> doc's > >> >> etc, intact, but repair/reinstall the system files. > >> >> Gotta go, Nightmares and Dreamscapes just started.... > >> >> > >> >> > >> >> "***TominFL***" <(E-Mail Removed)> wrote in message > >> >> news:1581BE55-E5A6-447A-9986-(E-Mail Removed)... > >> >> >I wish i could say. I have no idea what may have preceeded this > >> >> >problem. > >> >> > Can't think of a change I've made prior to the onset of this. Seems > >> >> > like > >> >> > these numbers should tell us something about what is wrong? Also, > >> >> > why > >> >> > will > >> >> > it > >> >> > restart after being off forjust a short while? > >> >> > > >> >> > "l" wrote: > >> >> > > >> >> >> what has changed since this started happening? > >> >> >> Added any new hardware/software/updates? > >> >> >> Used any Backup programs to restore your system to a previous > >> >> >> state? > >> >> >> > >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in > >> >> >> message > >> >> >> news:378960F7-35C9-4748-91ED-(E-Mail Removed)... > >> >> >> > When I try to restart my PC, XP-home with SP-2 and all updates, I > >> >> >> > get > >> >> >> > the > >> >> >> > blue screen and this message: "Stop error:C000021a Fatal system > >> >> >> > stor > >> >> >> > error > >> >> >> > a > >> >> >> > status of: 0X00000402. If I shut it down and wait 3-4 minutes it > >> >> >> > will > >> >> >> > start > >> >> >> > up just fine. Any idea what to do to fix this? > >> >> >> > >> >> >> > >> >> >> > >> >> > >> >> > >> >> > >> > >> > >> > > > |
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click that source tab a few times to get the alphabetical order to list the
reverse order, Z-A I forgot to mention a rather important point..with those errors there should be en event ID and error code number, as well as a hyperlink.Post the event ID and error code, and click on the link which will open the Xp help and support article. "***TominFL***" <(E-Mail Removed)> wrote in message news:1D377941-A39D-4BB6-B49D-(E-Mail Removed)... > Those errors where listed under Application. Clicking Souce column shows > only > MsiInstller > There are no errors under Security. > Under System there's many of these: > "The Application Management service terminated wiht the following error: > The > specified module cannot be found. > Under Antivirus there are no current errors. > > I'm going to do a reboot and then see exactly what the event viewer tells > us. > > > > "l" wrote: > >> It's very odd..those errors indicate a remote connection problem, as well >> as >> a scripting error..those were from the application or system categories? >> What's listed in Security? >> >> Also, click on the source in the column headers until you see winlogon, >> and >> Csrss.. >> There has to be more errors than what you listed. >> >> Okay, what is you firewall, XP? or some other? >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in message >> news:680CA31C-B60D-40FC-872D-(E-Mail Removed)... >> > Here's what I found but can't understand: >> > The Windows Securitiy Center Service was unable to load instances of >> > FirewallProduct from WMI >> > and another red circle was >> > Event filter with query "SELECT *FROM_Instance OperationEvent WHERE >> > target >> > instance ISA 'AntivirusProduct' OR TargetInstance ISA 'FirewallProduct" >> > could >> > nto be (re)activatted in nemespace "//./ROOT/SecurityCente" because >> > error >> > 0x80041010. Events may not be delivered through this filter until the >> > problem >> > is corrected. >> > >> > >> > "l" wrote: >> > >> >> Oh, okay, it's very easy. >> >> Click start>Admin tools>event viewer >> >> Now, what you are looking for would be in Applications or System, and >> >> errors >> >> are indicated by the red circle, warnings are yellow, and information >> >> blue. >> >> Double click on the red error indicators, there may be a lot of them, >> >> but >> >> read each one to locate those that may pertain, in particular, look >> >> for >> >> Winlogon.exe and Csrss.exe errors.. >> >> I am assuming that you are able to start Windows with the shutdown and >> >> wait >> >> 2-3 minutes, rather than the restart, but if not, start in Safe Mode. >> >> One note, for the GoBAck, I don't know if it is important or not, but >> >> the >> >> recommended method was to first disable it by pressing the space bar >> >> during >> >> bootup to access the GoBack options menu, then allowing the computer >> >> to >> >> complete the bootup process, then remove it from add/remove. >> >> So, it may be that it is still active in the boot sector. Do a search >> >> for >> >> Goback, Roxio, to see if anything is found. >> >> >> >> There are other possibilities, but, there really are many, so it may >> >> be a >> >> time saver to perform a repair install. >> >> It may be a third party software conflict..or a driver update..do you >> >> recall >> >> installing any new software, or driver updates? >> >> >> >> >> >> >> >> >> >> >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in message >> >> news:60BE0FAF-B459-497B-ACD5-(E-Mail Removed)... >> >> >I got rid of GoBack - no help. I had PCanywhere but took it our some >> >> >time >> >> > ago. Pls tell me how to do this: Check the event viewer to see if >> >> > there >> >> > is >> >> > a >> >> > more detailed error description. >> >> > >> >> > "l" wrote: >> >> > >> >> >> well, the numbers/error code do tell us what's wrong, somewhat >> >> >> >> >> >> The difficult part is the parameter, 0X00000402.. >> >> >> Do you have Norton's System Works w/GoBack? >> >> >> PCanytime? >> >> >> Those are two of the things mentioned in the Google searches, but >> >> >> what >> >> >> it >> >> >> seems to be is either a driver conflict, or a permission change has >> >> >> been >> >> >> made. >> >> >> Check the event viewer to see if there is a more detailed error >> >> >> description >> >> >> I guess a couple of things you could try. >> >> >> Do a system restore to a point prior to this error code issue. >> >> >> Or, try a repair installation, which will leave your personal >> >> >> files, >> >> >> doc's >> >> >> etc, intact, but repair/reinstall the system files. >> >> >> Gotta go, Nightmares and Dreamscapes just started.... >> >> >> >> >> >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in >> >> >> message >> >> >> news:1581BE55-E5A6-447A-9986-(E-Mail Removed)... >> >> >> >I wish i could say. I have no idea what may have preceeded this >> >> >> >problem. >> >> >> > Can't think of a change I've made prior to the onset of this. >> >> >> > Seems >> >> >> > like >> >> >> > these numbers should tell us something about what is wrong? Also, >> >> >> > why >> >> >> > will >> >> >> > it >> >> >> > restart after being off forjust a short while? >> >> >> > >> >> >> > "l" wrote: >> >> >> > >> >> >> >> what has changed since this started happening? >> >> >> >> Added any new hardware/software/updates? >> >> >> >> Used any Backup programs to restore your system to a previous >> >> >> >> state? >> >> >> >> >> >> >> >> "***TominFL***" <(E-Mail Removed)> wrote in >> >> >> >> message >> >> >> >> news:378960F7-35C9-4748-91ED-(E-Mail Removed)... >> >> >> >> > When I try to restart my PC, XP-home with SP-2 and all >> >> >> >> > updates, I >> >> >> >> > get >> >> >> >> > the >> >> >> >> > blue screen and this message: "Stop error:C000021a Fatal >> >> >> >> > system >> >> >> >> > stor >> >> >> >> > error >> >> >> >> > a >> >> >> >> > status of: 0X00000402. If I shut it down and wait 3-4 minutes >> >> >> >> > it >> >> >> >> > will >> >> >> >> > start >> >> >> >> > up just fine. Any idea what to do to fix this? >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> |
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