For which mail account type is this?
Are there more email accounts configured?
If he has a virus scanner installed that integrates with Outlook, disable
this integration and try again.
See
http://ww.msoutlook.info/question/20
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"slemonds" <(E-Mail Removed)> wrote in message
news:B633D1A7-7E11-4747-9055-(E-Mail Removed)...
> Sorry, he gets error message saying "cannot send this message"
>
> "Roady [MVP]" wrote:
>
>> So what happens when he tries?
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "slemonds" <(E-Mail Removed)> wrote in message
>> news
3F15628-E5CB-41E8-B79B-(E-Mail Removed)...
>> > I have a user that is not able to reply to or forward emails. It is
>> > not
>> > all
>> > emails just very speratic. There are no sommon denominators with
>> > emails
>> > that
>> > he can or can't reply to.
>>
>>