What software and exactly what did you tell it to do?
--
Walter Clayton - MS MVP(WinXP)
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Any technology distinguishable from magic is insufficiently advanced.
http://www.dts-l.org
http://support.microsoft.com/servicedesks/fileversion/default.asp|
"alison" <(E-Mail Removed)> wrote in message
news:21cf01c47cde$e2478b60$(E-Mail Removed)...
> help! very stressed! yesterday i loaded from the official
> microsoft xp mag some software to clean up computer. the
> result was missing program files that cause the op system
> not to load. it is realy important that i try not to loose
> info that is stored on the hard drive. i do not have the
> knowlege to clearly understand how to reload the program.
> i have tried to reboot from the cd which failed (the cd
> wont launch).
> i have had several attempts to repair from the cd and in
> the recovery console the message is 'which windows
> installtion would you like to log onto (to cancel press
> enter)' I do not know what to do now. can anyone help me
> please?